Sunrise Premiere Pool Builders’s earns a 2.6-star rating from 5 reviews, showing that the majority of pool owners are somewhat satisfied with their newly constructed pools.
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Wow it looks better then what I envisioned!
Wow it looks better then what I envisioned! Many thanks to the Sunrise team for they're effort in completing our pool. Splash on!
Not happy at all
Not happy at all. The work they did was below par and their customer service is nonexistent. After your last payment, be prepared to either fix the "warrantee" issues yourself and pay out of your own pocket or take legal action (like I am doing). I wouldn't suggest them to anyone. If I had to do it over again, I would choose to pay more and go somewhere else because it would actually end up being cheaper.
We highly recomend Sunrise Pools to anyone looking for an inground concrete pool
We highly recomend Sunrise Pools to anyone looking for an inground concrete pool. We are extremly happy with the outcome of our dream pool! What set them apart from the other companies we looked at was the knowledge of our pool designer. This is our first pool and we had so many questions. Not only did they answer our questions, they gave us the reasons for the answers. We will continue to enjoy and entertain at our pool!
I had a bad experience with Sunrise Premiere Pool Builders, LLC
I had a bad experience with Sunrise Premiere Pool Builders, LLC. Mike O visited my house on 12/13 and showed me some designs. He gave me a price that we were happy with. I told him that we had already sorted out financing and would get back to him at the end of the week to discuss other options and additional features we were considering. Later that night, he emailed me a layout of my backyard with the pool dimensions. It was really good work. By the end of the week, I emailed him with the add-ons we wanted and said we were ready to move forward. On Monday, I called to follow up and left a message. It's now 01/26 and I still haven't heard anything. I'm glad I didn't give them any money because they would never respond. I'm confused because they were boasting about their ComplaintsBoard.com rating. I should have checked the ComplaintsBoard.com first, and maybe I wouldn't have even made an appointment.
Sunrise Premiere Pool Builders Complaints 1
If I could do this all again, I WOULD NOT USE SUNRISE POOLS AND SPAS
If I could do this all again, I WOULD NOT USE SUNRISE POOLS AND SPAS. The customer service is SUBSTANDARD and they make excuses regarding scheduling. I'm writing this review to provide potential customers with my experience with Sunrise Premiere Pool Builders, Sunrise Pools and Spas. On May 6, Sunrise Pools started the process of building my pool. Everything appeared to be on track for a July 4th completion until, things went into a complete STOP. From May 27 to June 11, no work was done; and the weather was not a factor (beautiful). The next visit to my home was June 12; during this visit the tiling and corking was completed. During this process they removed one of the corners from the outer area of the pool, which I informed them of via telephone and email, with pictures. The corners are all squared off, except a particular corner, which was rounded. Additionally, one of the corners was cut noticeably shorter than the other; to date this issue has not been resolved. Sunrise returned on July 6 to start the concrete and grading around the pool, which has not been completed as of July 14. They removed all the dirt from my property without leaving any to level off my property. Additionally, my lawn from where Sunrise drove and hauled dirt is destroyed and they just informed me today (7/14), that they are not responsible for laying sod or grass seed; I must pay out of pocket for having my yard destroyed. I was not notified of this issue. Furthermore, I had to remove my steps and was not notified by Sunrise. To date my pool has not completed; and Sunrise is unable to provide me with a date of completion. Furthermore I was informed by Sunrise, on the date of excavation, the pool would completed within eight weeks; and if the weather permitted it would be completed sooner. I have not been able to have my fence installed due to the delay in Sunrise leveling the yard. They have received all payments upon request, as agreed in the initial contract and consultation. I am completely dissatisfied with the lack of professionalism and inefficient responses to customer concerns and complaints.
Is Sunrise Premiere Pool Builders Legit?
Sunrise Premiere Pool Builders earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Sunrise Premiere Pool Builders has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Sunrise Premiere Pool Builders has registered the domain name for sunrisepremierpoolbuilders.com for more than one year, which may indicate stability and longevity.
Sunrisepremierpoolbuilders.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sunrisepremierpoolbuilders.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sunrisepremierpoolbuilders.com you are considering visiting, which is associated with Sunrise Premiere Pool Builders, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Sunrisepremierpoolbuilders.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sunrisepremierpoolbuilders.com may offer a niche product or service that is only of interest to a smaller audience.
- Sunrise Premiere Pool Builders protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Sunrise Premiere Pool Builders
One of the key factors that sets Sunrise Premiere Pool Builders apart is their team of skilled professionals. Their pool builders are not only highly trained and certified, but they also possess a wealth of knowledge and expertise in all aspects of pool construction. From the initial design phase to the final installation, their team works diligently to ensure that every detail is executed flawlessly.
In addition to their expertise, Sunrise Premiere Pool Builders also prides itself on using only the highest quality materials and equipment. They understand that a pool is a long-term investment, and therefore, they strive to create pools that are not only visually stunning but also built to last. By utilizing top-of-the-line materials and cutting-edge technology, they are able to deliver pools that are not only aesthetically pleasing but also durable and low-maintenance.
Furthermore, Sunrise Premiere Pool Builders is dedicated to providing exceptional customer service throughout the entire pool construction process. They understand that building a pool is a significant undertaking, and they aim to make the experience as smooth and stress-free as possible for their clients. From the initial consultation to the final walkthrough, their team is readily available to address any questions or concerns that may arise, ensuring that their clients feel supported and informed every step of the way.
Sunrise Premiere Pool Builders takes great pride in their portfolio of completed projects, which showcases their ability to create pools that are tailored to their clients' unique preferences and lifestyles. Whether it's a luxurious resort-style pool or a simple and elegant backyard oasis, they have the expertise to bring their clients' visions to life.
In conclusion, Sunrise Premiere Pool Builders is a trusted and reputable company that excels in designing and constructing exceptional swimming pools. With their skilled team, commitment to quality, and dedication to customer satisfaction, they have earned their reputation as a premier pool builder.
Overview of Sunrise Premiere Pool Builders complaint handling
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Sunrise Premiere Pool Builders Contacts
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Sunrise Premiere Pool Builders phone numbers+1 (410) 349-3852+1 (410) 349-3852Click up if you have successfully reached Sunrise Premiere Pool Builders by calling +1 (410) 349-3852 phone number 0 0 users reported that they have successfully reached Sunrise Premiere Pool Builders by calling +1 (410) 349-3852 phone number Click down if you have unsuccessfully reached Sunrise Premiere Pool Builders by calling +1 (410) 349-3852 phone number 0 0 users reported that they have UNsuccessfully reached Sunrise Premiere Pool Builders by calling +1 (410) 349-3852 phone number
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Sunrise Premiere Pool Builders address1517 Ritchie Hwy STE 103, Arnold, Maryland, 21012-2461, United States
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Sunrise Premiere Pool Builders social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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