SurfStitch
Reviews and Complaints

I gotta say, SurfStitch is pretty dope. Their online customer service is on point - they always respond quick and help me out with any questions I have. And when it comes to delivery, they don't mess around. My orders always arrive super fast, which is clutch when I need my gear for a surf sesh.

But what really impressed me was when they refunded me for an item that never made it to my doorstep. I was bummed that I didn't get my hands on it, but SurfStitch made it right by giving me my money back. That's some solid customer service right there.

Overall, I'm stoked with my experiences with SurfStitch. They've got a sick selection of surf gear and their customer service is top notch. I'll definitely be shopping with them again.

I gotta say, SurfStitch is pretty dope. I copped some sick kicks and the customer service was on point. They hooked me up by not charging me any import tax or delivery fee, which was a major win. Overall, I'm stoked with my purchase and would definitely recommend checking out SurfStitch for all your fashion needs.

So, I bought a pair of Birkestocks from SurfStitch and they were faulty. I was pretty bummed out about it, but when I contacted the company, they didn't seem to care at all. They just told me to talk to the supplier and that I would have to pay for the postage myself. I mean, seriously? That's not cool. I don't think I'll be shopping with them again.

I gotta say, SurfStitch is the bomb dot com. They got free returns if your stuff don't fit right, and they'll even send you the right size for free. Plus, they give you your money back quick like lightning. And don't even get me started on their sales, they're off the chain. They got all the top brands, too. I swear, I can't stand going to the mall and trying on clothes, so SurfStitch is my go-to for all my fashion needs. I tell all my friends to check it out, and you should too. Trust me, you won't regret it.

I gotta say, SurfStitch is the real deal. I was able to snag some sweet deals with their discount codes - saved me a solid $40 on some already pretty reasonable prices for some big name brands. And let me tell you, the shipping was lightning fast. I was stoked to get my order so quickly.

But what really impressed me was their free returns policy. I ended up needing to exchange a couple items for different sizes, and they made it super easy. They even included a postage voucher so I didn't have to pay for shipping. Talk about customer service!

Overall, I'm really happy with my experience shopping on SurfStitch. They've got a great selection of clothes and accessories, and their prices are hard to beat. Plus, with their free returns policy, you really can't go wrong. Highly recommend giving them a try!

So, I was pretty stoked when I got a code for SurfStitch's promotional discounts. But when I tried to use it, it didn't work. I was pretty bummed out, so I tried to find their terms & conditions to figure out why the code was rejected. But, man, I couldn't find anything! I looked and looked, but no luck.

I was pretty frustrated at this point, so I decided to reach out to customer service. I mean, what else was I supposed to do? But, let me tell you, it was a total waste of my time. They didn't really seem to care about my issue and just gave me some generic response.

Honestly, I don't think I'll be shopping with SurfStitch again. It's just not worth the hassle. I mean, if they can't even get their promotional codes to work, what else are they messing up? It's a shame, really, because I was looking forward to buying some new gear. But, hey, there are plenty of other surf shops out there.

I just got my shoes from SurfStitch and I gotta say, they're not wearable. I tried to print out a return slip so I could send them back, but I couldn't find the option anywhere. And get this, they're not even returnable! I didn't see anything about that when I bought them. What a bummer.

I tried calling customer service to see if there was anything they could do, but their automated system just hung up on me. So frustrating! I ended up having to send an email and now I have to wait 10 whole days to hear back from them. Ugh, this is just terrible.

I really wanted to like SurfStitch, but this experience has been a total letdown. I hope they can make it right and fix this issue with their return policy and customer service.

I gotta say, SurfStitch ain't all it's cracked up to be. They promise free returns and exchanges, but let me tell you, it's not worth it. I sent back a garment and it took them a whole three weeks just to respond. And then, get this, they said the item was unsalable! What a load of crap. They didn't even provide any proof, just their word against mine. It's like they don't even care about their customers.

I mean, why bother with SurfStitch when there are plenty of other retailers out there who actually take care of their customers? These guys are just a bunch of liars and thieves. It's a real shame, too, because I was really excited to try them out. But now I know better. Don't fall for the SurfStitch-up like I did. Save yourself the trouble and go somewhere else.

I gotta say, SurfStitch is a pretty sweet online store. I mean, I just bought a Hershel backpack, a Vans black bag, and a Roxy beach bag for only $85 bucks! That's a steal, considering the Hershel alone usually goes for $90. Plus, their shipping is free and super fast. Can't beat that.

Now, I will say that their clothes section is a bit of a letdown. Not a huge selection, and not the most stylish stuff. But hey, if you're just looking for some basic tees or shorts, they've got you covered. And honestly, I'm more of a bag and accessory person anyway, so I'm not too bothered by it.

One thing I will recommend is to do your research and find all the codes and ways to save. For example, if you sign up for the first time and spend over $100, you get $20 off. That's a pretty sweet deal if you ask me.

Overall, I'd definitely shop at SurfStitch again. They've got some great deals and their shipping is top-notch. Plus, they're an Aussie store, so you know they're legit.

I gotta say, I had a pretty rough experience with Surfstitch. I bought this garment back in 2014, and it turned out to be faulty. So, I had to send it back to them. Fast forward to 2017, and I had to return two more faulty garments - a Rip Curl Mimosa Dress and a Billabong Alyriah Skirt. Both of them still had the tags attached and had never been worn, but they were clearly faulty.

Now, here's where things get a little weird. Surfstitch refunded me for the Rip Curl Mimosa Dress, but they wouldn't refund me for the Billabong Alyriah Skirt. And get this - the skirt was actually purchased after the dress! I asked them to explain why they were being so inconsistent, but they wouldn't give me a straight answer. All they said was that they couldn't process a refund for the skirt because the dress wasn't meant to be refunded. What kind of explanation is that?

I tried to escalate the issue to a higher-up, but the person I was dealing with wouldn't give me their contact information. So, I ended up filing a complaint with the Consumer Council in their state. It's just frustrating that I had to go through all of this trouble because of their inconsistent policies. I wouldn't recommend shopping with Surfstitch if you're looking for a hassle-free experience.

SurfStitch is a pretty good website for buying clothes and accessories. But I gotta say, the sizes are all over the place. I ordered a pair of shoes in a size 10, but when they arrived, they were way too small. Like, my toes were practically hanging off the edge. So I had to send them back and order a new pair from dresswoo.com.

Other than that, I've had a pretty good experience with SurfStitch. They have a lot of cool stuff to choose from, and the prices are pretty reasonable. I've ordered a few t-shirts and hats from them, and they've all been good quality.

One thing I will say is that the shipping can be a bit slow. It took almost two weeks for my shoes to arrive, which was kind of annoying. But I guess that's just the price you pay for free shipping.

Overall, I'd recommend SurfStitch if you're looking for some new clothes or accessories. Just make sure you double-check the sizing before you order anything!