managment
Today my family stopped at Taco Bell for lunch. The cashier was making my change and the manager caame up to help her. While we are all there several employees came up and this one young girl was showing them pictures on her cell phone, bad enough, but, the girl was WAY over weight and her shirt liked about 3 inches (or more) meeting the top of her pants. It was gross. I ask the manager (if she was the manager) she said yes, I said the young lady needs to pull her shirt down or her pants up, it is very unapealing to see in an eating place. The manager says, very hateful, she doesn't have a belt and she is doing the best she can do! The best she could have done was stay in the back where her job was.
When we left, she happened to be out side and she comes up to me, she says " I am sorry you don't think I am doing a good job" I say to her, it isn't whatever your job is, but the fact you need to cover yourself up. She says, well, you didn't have to embarres me in front of all those people. I didn't say it which I should have, if you hadn't been in front exposing all that skin you wouldn't have been embarresed. This happened Mon. July 270-09 at 1:30 p.m.
The complaint has been investigated and resolved to the customer’s satisfaction.
harassed
The General Manager and Assistant Manager have been harassing all the Employees including me by calling us "[censored], Idiot, Stupid, Braindead, Slut, Drunk, ###, and ###". Sometimes the General Manager would slap my butt with the fly swatter. He would also touch everybody on the shoulders and hands as they came in. Just today the Assistant manager said I had...
Read full complaint and 1 comment
rude to mental handicapped employee
Went to Taco Bell today and noticed a girl with Downs Syndrome working, which I thought was really nice. However, my good feelings soon diminished when this redneck, dare I say, [censored] came over and began yelling at the poor girl. I'm assuming that she was some sort of management. Anyway, this "person" continued to scream at the girl for not cleaning the...
Read full complaint and 3 commentsfilthy invironment
I visited the Taco Bell on State Street in Saginaw Michigan on Friday night June 26th at approximatly 7:53 p.m. The floor and surrounding area's of the food work stations were filthy, the floor was so dirty you couldn't tell in spots what color it was. While waiting for my food I observced an employee (the one who filled my order) throw a container of hard taco shells toward a trash can and they landed on the floor, no -one swept them up or picked them up they stayed where they were. I also observed the manager and another employee who were working the drive-thru side throw wrappers on the floor that also went left where they were.I almost told them to keep their food. I also know from having worked fast food when I was young you cannot have a garbage can by a work station, which by the way there was, thats where I believe the taco shells were suppose to go.I have instructed my husband that if he becomes ill to make sure he tells me, that store was not as clean as it should be, I have gone to that particular taco bell for years and have NEVER seen it so filthy dirty. Oh and the employee that filled my order forgot my tostado so I had to wait even longer. (there was only that young man working the inside order side, I in a way felt sorry for him, no one was helping him)
Thank You for Your Time
Patricia Pennington
4670 Berrywood W.
Saginaw Mi 48603
e-mail address [protected]@att.net
The complaint has been investigated and resolved to the customer’s satisfaction.
messed up order
In the Drive Thru, I ordered 2 chalupas with no sour cream and no tomatos. She repeated the order back and of course when I got home there were tomatos and sour cream. At $2.50 a Chalupa, this is an expensive mistake. It doesn't help calling because they either don't speak English, or they just tell you to bring the order back in with the receipt, well my receipt didn't say no sour cream, no tomatos - and I'm not going to drive back and let the rest of the food get cold in the meantime. This is so irritating! If they hired people that can speak and understand ENGLISH, it would eliminate these careless mistakes. Everytime my kids ask for Taco Bell, I talk them into Del Taco instead just because Taco Bell can never get the order right. It's kinda hard to open up every food item to make sure it's correct while still in the drive thru!
The complaint has been investigated and resolved to the customer’s satisfaction.
out of what you want and most time no tea
The food problems are escallating in poor performance salads with little on them tacos with little or nothing on them tequitos with hot suce on them when in the past they have been good, staff not upfront and customers building up and staff looking like what and not waiting on the customer, condiments and napkins totally empty, drink station in disaray and not stocked, tea is out quite alot this is the only thing I can drink, the condition of lobby is poor lighting cieling tiles look bad and employees are eating at tables and leaving personal items on them. This is not a way to run this establishment. this is the way to run off business.
The complaint has been investigated and resolved to the customer’s satisfaction.
SiffersEdge you are one sad piece of ###.
ah well if it isnt jason's mom, trolling in his place. she is one madd mom. beware of this supertroll. she might just annoy you enough to give her a big kiss and hug.
other then that she is very sexy.
Please do not take this out with the employees cause it is not there fault ... Its the over heads fault...When I worked there we had tight shifts 3 -4 ppl and when u live in a tourist town thats nothing...we had certian times to be off the clock or we had to work for free cause god forbid upper management not get there bonuses...We have to go back what the management would say ...the sweet tea would sit there from open to close cause of food waste...The one I worked at our GM refused to help and complaints were made and nothing happened...As for dinning room when you are having a 700.00 hours and no help and management yelling at us its not our fault... Our thing was we had to get you out of there in a short time.. In drive thru we had 60 seconds or we could get a call and get fierd..up front well we had a time like 2 minutes to accomany your needs or once more we were getting yelled at.
towing rip-off
This is a new one. My struggling college student son parked in the Taco Bell parking lot to eat lunch and then went across the street to the Kansas City Royal baseball game. Even though there are no parking signs, they did not even notice. When they got back his car had been towed, which okay was legal I guess, but they didn't just tow it to the nearest tow company, no they went an hour away to Associated Impound which the corporate office has an agreement with. This was so far that it cost my son $205.00. Now tell me they do not have a scam going here between Taco Bell and the tow company which looks like it is just in someone's back yard. They could have towed to the nearest tow lot which was about 10 miles away but no, they towed about 30 miles away. My son had just gotten home from college, got a job and got his first paycheck today and it cost him more than his entire paycheck to pay for this tow. To me this is a totally cruel, illegal scam they have going between the two of them. I will never, ever go to another Taco Bell, their food is crap anyway, again and I will be sure everyone hears about this and I plan to proceed to write letters to BBB, Attorney General, Call for Action, and anyone else I think of to let them know what a scam Taco Bell has running with this piece of crap Impound Company which I will be letting everyone know about this. How people live with themselves knowing they ripped off a kid like this is unreal. But as always "Karma" and they will answer some day for their actions.
$205 for a tow that should have been $50 at the most. Lesson would have been learned then also. This is a good kid, hard working, great student, and this is crap what happened.
The complaint has been investigated and resolved to the customer’s satisfaction.
Pat Casey, yes your some may have ate lunch at Taco Bell, but afterwards as you stated he walked off and left his car... Which isn't right... I'm sorry, but yes Taco Bell had every right to have his car impounded and your son had every right to pay whatever the tow company chraged him (I guess $205.00?), wether it was $100.00 or $1, 000.00... He shouldn't have left his car there... Taco Bell has their own customers, that they need to have room for them to park...
Pretty much end of story...
Pretty much, you complaining about this, is crap... And I think almost everyone who reads this would think so...
Pat, you complaining about this is just like someone parking in your driveway... Sure they may have came and talked to you (somehow used your property/driveway), you don't know these people (just like customers that go into Taco Bell. Taco Bell doesn't know half of the people that go in there...), they walked off and got a ride from another car (yeah, there car is fine, it's not broke down) and just left their car sitting in your driveway for over an hour... Now, would you want this car gone? Well, yeah, I'm sure you would... What would you do about it...?
Yes, "Stalked" is right, they don't just go around "picking on" certain people... They get the ones that can't park their cars correctly...
The gas station that's right by the river gets people almost everyday for parking in their parking lot... Especially on hot days... People park there and go walk down to the river... At least 5 got towed out of there. In one day! 1 right after another!
Guess how much those people had to pay...? More than your son did... With tax and everything their total came to $380.10. You'd think some of these idiots would get the clue by now but they don't...
Lol, I think parents should take their kids out and actually teach them how to park cars correctly and the right places to park...
Exactly "Stalked", get a life Pat... Seriously...
Well, anyways, I think that might be it... If not I'll come back...
Yes, Taco Bell and the tow company have this big conspiracy against your son. They thought, Gee look at all the people that we could tow from our parking lot! Let's do it! Get a life lady!
rude manager
I stopped to eat at your Monticello Taco bell, the store was a mess, the food was cold, and your manager was rude! I was so upset after paying for food that I couldn't eat! I stopped at this resturant many times last spring on my way home from my cabin, and always enjoyed my visit, but I have to say the last 4 times that I have stopped in the last 2 months, it's been a bad exsperience. So on Sunday May 3rd I stopped at 1:30 pm and just couldn't believe how bad the store was. And the manager working wasn't doing her job at all. Funny thing is, each time I stopped it's been the same manager working. I could hear her talking to the employees about how she has to get let some people go! and then watched her go outside to smoke, I couldn't believe my eyes. The stores a mess, the food is cold and your employees are busy! But she had time to smoke. I wasn't going to complain but then thought if I don't say something things wont change. so I called the store later that night and talked to a male employee, and asked him who there managers were that were working that day, He said my General manager was the only one there that day, I asked for her name, and he hesitated to tell me and asked if he could leave her a message. I said no I just want her name, he gave it to me. But didn't sound like he really wanted to. Her name is Dustine, and This is the same girl that has been there the other 3 times I visited. I know now not to eat there if I see her in the future. I really enjoy getting my taco's after a long weekend at the cabin, but now will have to go else where to get them.
Alicia Georges
The complaint has been investigated and resolved to the customer’s satisfaction.
The monticello Taco bell does have a rude manager named Dustine.
fully loaded taco salad
it is nothing they make mit out to be it is no more than a taco salad with beans and rice if you are lucky enough to any beans and rice with it hardly any meet it was all lettuce not like the comercial were the guy had to search for the lettuce we had to search everthing but
The complaint has been investigated and resolved to the customer’s satisfaction.
on the commercial the guy cant find the lettuce, he should of had one of ours, it was all lettuce, I found two small pieices of chicken on mine and one smaller on my wifes, and the beans and rice would have fit in a table spoon.I called taco Bell up and complained and they said bring them back and they would make us new ones, which we did and too are amazement we got four small pieces of chicken and two table spoons of beans and rice and very little lettuce making a very small salad even smaller, it looks nothing like the picture, not even close.we will never eat at Riverbank Taco HELL again.I work all over northern cal and its always good at other locations.Riverbank is the worst.several times we said we would not go back, but now we have gave them the last chance.we will never go back !
That was another Taco Salad, the huge one with everything on it. It was a special event. This new salad is awful.
I have an idea for you, sir. If you show me a single food article that resembles the picture very well, and makes you happy to purchase it from said resemblance, I'll suck your ###.
Yes. put more meat in your taco. Just what America needs, more obesity.
false advertisement
We saw the new fully loaded taco salad commercial on TV and it basically advertised that there is practically no lettuce in this salad. In fact in the TV commercial, the person was practically trying to FIND any lettuce at all. This is such a farce at the location we visited. We ordered two of the salads and they were more than 50% lettuce. When we said...
Read full complaint and 1 commentslip and fall
my son slipped and fell at the taco bell resturant on 12 mile rd just west of dequindre
another costomer assisted in helping my son, while the manager did nothing.
we asked for a bag for ice and the employees just stared and still did nothing.
my son has a cut on his eye lid. and a good someriton did more to help then the employees of a business
where this slip and fall accident happen.
The complaint has been investigated and resolved to the customer’s satisfaction.
WOW! All of these comments about "teaching your kids how to walk" and "people suing when they are just careless and clumsy". I have 2 words for you.. PISS OFF! I just slipped and fell in a taco bell just 2 days ago and I myself am suing as well. And it's not just for money. And I wasn't not paying attention nor am I clumsy. It is any establishments job to keep a business a safe place for customers. That means making sure the store is clear of wet spots and other hazards. They should put up wet floor signs and dry mop any wet spots there might be. When I slipped and fell it was raining but I made sure to wipe my feet before I walked onto the hard floor. I happened to slip on a spot that the workers neglected to wipe up. And to make matters worse, there were no visible wet floor signs put out. And like the complaint above, I was helped up by a complete stranger also. Not one person working there that day apologized or wiped up the spot where I slipped. I hope any one of you who wrote the ignorant comments experience a slip and fall in an establishment. Then maybe you will realize that that it ONLY happens when a place of business is neglecting their duties to maintain a safe place for their customers.
When you go into a fast food you usually look up at the menu & really assume that it is safe in walking inside.
The law says they have to take a ACCIDENT REPORT. I fell and made them file one when they watched & ignored my fall in front of a manager of a different establishment. They have insurance but try to get away with anything they can. They will not let you see the accident report either. In the end my medical bills were paid. A consultation with a attorney is free. You do not owe them anything if you loose a case. Look out for yourself and protect yourself.
Kimberly, long tims since I saw this letter. I am more shocked that people are calling a five year old who got hurt a [censored] for crying than for what they are saying about the mother.
Madison Heights woman. Go file an insurance claim with Taco Bell's manager. If you don't you're as dumb as the clerks who work there.
Scott doesn't live in Georgia. His cousin in Jason Tillo aka Trevor. Get your wormy relatives off here Trevor. Is this one 10 also?
jason in regards to what u said that "we all know his fathers milk is the best" there is only one reason u know that huh! bet u drink bulls milk too!
why do u go to taco bell anyway if u want mexican food go to the roach coach or a mexican resturant then try and sue them for a slip in fall u might just disappear then again if your son is to retarted to see a wet spot on the floor maybe u should leave him in the car or use the drive thru
I totally agree with Scott
I don't like these slip and fall lawsuit. It is just a way to sue someone because you are being careless or not supervisiong your children properly who are being themselves careless.
Jack Soft N. (love the name, lol), you are too funny!
"Maybe you should teach that boy of yours to walk properly and people wouldn't stare at you while he is flopping around on the floor like a [censored] boy!"
My boyfriend and I were laughing so hard reading this...
day-old taco salad
Taco bell
Reynolds rd
Bryant, arkansas
72022
I went through the drive-thru at this location and ordered a taco salad. They often times have a taco salad on display underneath a bell jar in the dinning area. This sits there all day! Well, the night I went through the drive-thru... I got the day-old taco salad. When I got home, no less than three minutes later, I opened the taco salad…. The sour cream was glazed over and hard, the “meat” and beans were stone cold. The lettuce was very, very dry. I am 100% positive that they gave me a day-old taco salad. I've also been over-charged at this location several times. Watch your # when you do business with this location.
The complaint has been investigated and resolved to the customer’s satisfaction.
I also have recieved very bad food and service from this taco bell. Just recently went after a long break from them because of the quality of food and was just as every bit disappointed as the last time. Ordered Mexican Pizza with nothing on the top of it, it has all slid off and apparantly had been that way for some time, since it was hard and cold. Also, uneatable.
horrible service and drive thru
Our Taco Bell in Brewton has got to be the worst one ever. I've lived in large cities and there service and cleaness was great but not here. This town is small and you think they would care about how they treat everyone. They are rude. Its not nice to go and pay money for food and they act as if you are bothering them. Hello, I'm paying your paycheck be polite.
Also, they never have food. I can count 4 incidents where they had either ran out of tomatoes or meat. Today I went back hoping they were better, but nope the drive thru was broke so you had to go in. The menu board in the drive thru has wrong prices. Seriously, they need new management or something.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree with you but that saying "I am paying your paychecks" If you have so many bad experiences don't go back, especially since it is dirty.
bad food and customer sevice
I Daniel Blanks ordered food from taco bell.
1grande chicken quesedilla (burned black)
1mexican pizza (did not get it)
1hard shell taco (very good)
2 mexi melts (cheese was not melted)
When i called the manager Mark Young .He said to bring the food and the reciept . I told him that i had fed the quesedilla to my dog. He said thats okay just bring him the reciept and he'll solve my problem. When i returned back to the store He says do you have your reciept I handed i to him. He had one of his employees make the food.When his employee found out he had to do some work over again, he says he man next time dont feed the food to your dog or throw it away! I said yes sir i got it . After that I stood waiting I heard him says " I dont see his dog payin a federal income tax'' So i left the store very mad with no food and without my refund It was rude and disrespectful for him to say that to control myself from hurting him I left the store
The complaint has been investigated and resolved to the customer’s satisfaction.
Duhhh!
charge for water
I went to this Taco Bell/KFC on 2/20 and ordered 2 tacos + a water. They charged me a $1.50 for a water! The girl in the drive through did not tell me about the charge - I asked about it because my total was very high for just two tacos. She just said we have to charge for water and said if I didn't want to pay it I could just skip the water. I understand maybe a quarter to cover the cup but $1.50 is ridculous.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Taco Bell for lunch and I got a burrito and I asked for a water cup.
Water has been free for as long as I can remember, and now I have to pay for a cup that cost them maybe a penny for 100?
And then water which costs a penny for a gallon?
Bad business practice, going to lose money.
rude employee
I was customer # 394 at Taco Bell in Missouri City, Texas. I went through drivetru and it was a hispanic girl with a cap on, heavy build told me the pepperoni pizza would take 7 minutes and pullup. I waited in front for about 25 minutes, no one ever came to deliver but they had charged my credit card, well the rest of food I had was now cold. When I saw no one was coming to bring it, I drive back through drive thru and now this smart --- avoids dealing with me ( the hispanic girl or light skinned whatever and walks and laughs and tells little black girl to help me. She then asks about my pizza and they still don't have it ready. Finally the little black girl apologizes, it wasn't her fault that she was working with this stupid uncaring person. I did call back and complain to Edward manger, how far it goes it don't know. There are lots of people who would love to do her job and do it well > I guess if I was mexican I would have gotten better service from her. Diana Ina
The complaint has been investigated and resolved to the customer’s satisfaction.
Since when do they serve peperoni pizza at Taco Bell.
its not racial its just not politicly correct. however to get back to the original complaint, i don't think her lack of respect or costomer service had anything to do with your race it probably had more to do with the fact that she makes $6.15 an hour without benifits and just doesn't care. Most are just kids with a lack of respect or appreciation for their jobs.
Somehow this sounds more like a racial complaint then anything else. I am finding it extremely hard to take this seriously, I suggest changing your wording next time.
glass in my food
I bit, choked on, and swallowed a piece of glass that was served to me in my soft taco! I have three witnesses, and your staff acted as if they didn't give a damn that I was cut and bleeding in your restaurant. I am currently seeking legal advice so that I can sue you for what your worth. They didn't have to be so rude and inconsiderate. Tha store was number 023768. Mobile, AL. I hope you care at least a fraction of a bit more than your employees. Sincerely, Aaron Richman
The complaint has been investigated and resolved to the customer’s satisfaction.
You need the glass and a witness or two otherwise your SOL. TB spends lots to fight the issues with the quality of their food. You only have 2 years to file a claim.
food posining
New Years Eve me and my five year old son went to Taco Bell to eat. We both ordered our usual burritos and drinks. The next morning we both woke up vomiting and having horrible diarrhea. My son was scared and me being six months pregnant got sent to the ER and had IV fluids put in and both my son and I were both diagnosed with food posining. Be careful when you eat at Taco Bell this experience was horrible and is very serious! I did call into the Environmental hotlie and filed a report with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
it can generally take 1-6 hours for the food poisoning symptoms to become obvious.
lady it takes 2 days before you get food poisoning, must be your cooking, not TB!
bad food service, ripped off
I drove through Taco Bell this afternoon with an order for various taco items. We were ordering 8 different items. I paid for 8 and received a receipt for 8 but there were only 6 items in the bag. Because all of the wrappers and contents look the same, it is virtually impossible to check which is a gordita, taco, burrito, etc. while in the drive through. When I tapped on the drive through window, I told the worker that I had not received two items. He just stared at me then finally reached out for my bag and receipt. He disappeared into the store and was gone for a long time, finally returning with the bag again. He told me that my two gorditas were not in the bag, making it sound like my fault. I said that his happens more than 50% of the time at this Taco Bell and very very often at nearly all Taco Bells. I suggested that if they did a count of the items, at least they would have the right number. He didn't respond but sneered at me and said "have a nice day". When we got to our destination and looked at the food, we discovered, that the gorditas still weren't in the bag, instead they had given us plain tacos instead, a much cheapter item. Moreover, one of the other items was wrong as well. This happens far too often.
The complaint has been investigated and resolved to the customer’s satisfaction.
Jeff,
I agree, however it is damn near impossible these days to go anywhere that doesn't have all natural-born American employees. I've been lucky, I live in Maine where literally 96% of the population is American-born whites, and still, every establishment manages to screw something up EVERY time. Yes, I have considered just eating in at home...every night...for the rest of my life. But where's the fun and convenience in that. I suppose when you pull up to that little window and buy the cheap items offered, all you should expect is cheap quality...and service haha! Whether you say "five" "cinco" "cinq" or "fünf, " if you're ordering and paying for 5 items, you should expect to receive 5 items. No brains needed for that logic.
Dear Heather,
How can they count the correct number of items when they can't speak English? The answer is, Do Not patronize anyplace that does not hire Americans. Problem Solved. Jeff Diehl
I find this always happens to me, no matter which fast food dive I stop at. I just chalk it up to the fast food industry having low standards of intelligence in their employees (worded strange, you catch my drift though). Hence the reason I stopped going to Mickey D's, Taco Bell, Burger King etc, as well as refuse to work at any of those places, I never want to be associated with idiots that 1) can't count or 2) don't know their own menu. 'Nuff said =]
rude employees
Ordered dinner for my daughter and I and when we got home, our dessert was missing. We called the store and they said that we could come pick up the missing food and for our inconvience we could have a cinnamon twist or something. My daughter went to pick up the food, she was told that we could have the food we were missing but nothing more. I feel like I was lied to and had to go and use my gas to drive across town, to pick up the food that they forgot, then to be told that we couldnt have anything for our efforts, just angered me. I'm tired of having to waste my time and money for someone elses mistakes. I understand it was a mistake, but tell me I can have something and then change you mind. I'm through with Taco Bell
The complaint has been investigated and resolved to the customer’s satisfaction.
There is drug dealing going on between employees and smoking marijuana on the property and with the general manager and head corporate worker his name is Arthur. Nothing is being done, employees go to work high, and drunk and it seems to people nothing is being investigated or done for it. Arthur also does drugs, ### needs to be done or I will be getting health department involved. This restaurant needs to be shut down.
YOU HAVE RUDE EMPLOYEES! THEY DONT TELL YOU HOW MUCH YOUR ORDER IS, WHAT YOUR CHANGE IS. AND IF THEY GET SOMTHING WRONG THEY SIMPLY ROLL THEIR EYES AND GRAP YOUR RECIEPT FROM YOUR HAND. IS THAT ANYWAY TO TREAT CUSTOMERS! IM VERY UPSET WITH THIS.
THE GUY AT THE COUNTER LOOKED DIRTY, HIS HAIR WAS LONG, HE LOOKED LIKE HE HAD BEEN HAVING THE WORST DAY, WHICH IS UNDERSTANDABLE BUT THIS IS THE 4TH TIME THIS EMPLOYEE HAS BEEN RUDE TO ME!
People do not understand how stressful it is working with fast food. I always work hard, but that isn't enough. I don't get thank yous when i go the extra mile, and I always get [censor]ed at.
If you come into the drive through and you are polite and don't cut me off as I'm asking "Hi, how are you today" and we mess something up on your order and you politely tell me that I messed it up, I will be more than happy to give you what I forgot but ### no if you scream in my face and call me a ###ing idiot that doesn't know how to do a minimum wage job.
I've been threatened when I worked at taco bell before, because of a mishearing an item or because the customer just made up something like "I want a beef burrito." Do you know how many burritos at taco bell have beef on them? Not one is called a "beef burrito" thats for damn sure. I've been sexually harassed by drunks that would come through at night, and I've been called words that I didn't even know the meaning of until that point.
I do not get paid enought to put up with that ###,
Oh and people that don't know how to put their trays away and leave their garbage on the table. Do I get tips for cleaning that up? Hell no. It's not my job. Given that I get paid more wage that a waitress, but still so many people lack common sensibility now days.
What is comes down to is people are ingrateful and very very impolite.
In response to Shelby, where do you work now? I would love to come to the lobby or drive-thru. If someone is paying you to do a job no matter how much or how little you are being paid, you do the job. You do not have to fall all over yourself being overly gracious to everyone, just be "normal". People coming to Taco Bell are paying the price on the menu to purchase an item and if you think it is too small a price then talk to the people at corporate about raising the those prices. Of course they probably don't have a very high opinion of you based on your attitude.
you're ###ing ridiculous. ### you and your god damn free ###. It happens mistakes happen, you didn't need free food for your inconvienence, ###.
The world isn't your ###ing playground and you're ignorant to think that taco bell employees care what you think.
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Hi, my name is Cayla S I went in to tacobell/KFC on King St. Northampton and ordered the crunchwrap supreme, And I very nicelt told the girl taking the order that I would like it without baja sauce or sourcream which ever comes on it no white stuff. I got my order and luckily checked my food to make sure it was what i ordered it was not, so i went back up to the counter after waitng for 20 minutes. At that time the manager came over I explained the problem and she very aggressively yelled at me and told me well maybe if i ordered it right it would be right. i didnt respond than she went to teh grill person and in fron of a full dining area and a line almost out the door talked about me to the grill guy. than she came back to give me my food and one more time before handing my my food she said "well next time order it right" I was so embarrassed and it is very unperfessional for management to speak to a customer like that. She also during my 20 minute wait yelled at the other employees alot for no reason.
sounds like you hurt her feelings
Wow you're an ###. I hope embarssing someone overweight, who probably already has low self esteem, made you feel good about yourself.
yea well my tacobell in hot springs arkansas is a drug dealing dopehouse...a MANAGER is selling drugs out of the resturaunt..my son was admitted to rehab for falling grades and admitted to doing drugs...i would like the manager to be removed from duty...wouldnt want taco bell in the news...i will be calling the P.D. in the future..if any taco bell reps want to contact me for further names and location..please contact me at mickeyc_2k5@yahoo.com..im sure taco bell handling it would be better.
thank you