TapJoy’s earns a 1.1-star rating from 845 reviews, showing that the majority of app developers and advertisers are dissatisfied with campaign results and user engagement.
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refusing response and payment
Completed an offer from them. Waited the appropriate time to be credited. The allotted lapsed and they were contacted. Got an automated response that said they were looking into it and to feel free to respond to the email. They have done nothing nor responded to any further emails. I feel scammed.
non credit
I completed an offer through a Facebook game to sign up with Netflix and receive subsequent credits for the game. Needless to say, I did not receive the promised credit. I have been communicating with Tapjoy and after a week of back and forth, they finally decided "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." Curiously, there were no issues in signing up for Netflix. When I called their customer service, there aren't any issues on their side. So apparently the process I used worked sufficiently to sign me up for Netflix but not enough to receive approximately $25 in game credits. Tapjoy isn’t standing by their offer and has no interest in resolving this situation.
Via the Crime City app on my iPad there was a free 16 gold bars offer for using providing a verifiable email which I did. I also completed 3 political surveys.
Please get me my gold
Folks.theses slobs have more complaints against them than Al Capone.ONCE THEY'VE TRICKED YOU OUT OF YOUR MOST PRIVATE INFO(creditcard#etc)They got you.First the runaround then their PR MOUTHPIECE Saad pops in like the Messiah promising to take care of you BEFORE YOU CONTACT BBB.Don't believe me?Just check the tap joy complaints on this site alone.here thinks he's doing you a favor by giving YOUR AWARD...TO YOU!?
false advertising
Yes, I myself completed an offer via Facebook game to sign up with Netflix and receive 200 Farm bucks for the game. I did not receive the credit and after many emails with Sairam Sankar Tapjoy s rep he finally decided to send me this template response "According to the Netflix system, you abandoned from the signup process after clicking on the advertisement. Only fully completed transactions qualify for currency." I have sent them screen shots of the confirmation and my account information and still nothing. Finally, I sent them my username with Netflix and they ignored my email. Netflix should drop Tapjoy.
YOU and thousands others my friend.I STRONGLY SUGGEST YOU REPORT TAPJOY AND ALL THEIR FRAUDULENT SITES THAT RIP YOU TO YOUR STATE ATTORNEY GENERAL.
sucks
TapJoy Customer Service is a total Joke! You send a request to address and issue. You send them the information they request, then they come up with another excuse not to help you with your request. You request a phone contact for them or a Contact name for their CEO and you get no Response. They deserve to be put out of business! Hope no one ever has to do business with them!
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Overview of TapJoy complaint handling
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TapJoy Contacts
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TapJoy phone numbers+1 (415) 766-6900+1 (415) 766-6900Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number+1 (415) 766-6905+1 (415) 766-6905Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
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TapJoy address111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
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TapJoy social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 02, 2024
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Because TAPJOY ARE SCAM PROFESSIONALS.That's exactly what happened to me.SEE my complaint"BUISNESS FRAUD".