Target
Reviews and Complaints

I have ordered an item from Target and did not get anything. I contacted customer service and they said that my item was delivered and that I was supposed to receive it a few weeks ago.
So I called the shipping company and found out that my order was delivered to the wrong address. Target shipped my order to the wrong place and when I called them they admitted their mistake but refused to do anything!
What a scam! It was their fault and they agreed they did a mistake but refused to refund me! Beyond ridiculous! Better stay away from this place!

I ordered 2 items on my daughters baby registry. One item was in store and available for immediate pick up. The second item had to be ordered. I paid for the entire purchase and my daughter picked up the first item immediately. Target stated that they would send me an email confirmation notifying me when the other item would arrive at the store. I received 3 emails on the day of the purchase but no emails after that day. Since we did not receive the confirmation email, my daughter went back to the store to inquire about the item. The store had no idea what was going on and told her the order was cancelled. I contacted target.com today and was told the order was cancelled because we failed to pick up the item. Before calling target, I verified that the funds cleared my bank and that I did NOT receive any target credits. I placed my order 2 weeks ago and target still has not began the credit process. They offered me discounts but all I want is for my daughter to get what I had purchased for her. For some reason, Target is unable to fill my order so I will find the same product or similar from WalMart.

I wanted to make everyone aware of an incident that occurred at a Target store that greatly upset me, frightened me, and has kept me from shopping at any Target locations or online.
On April 22, 2016, I went to the Target store a block from my house, at Potomac Yard in Alexandria, VA to make an exchange. I placed my item at the counter, found a replacement in the store, and returned to make an exchange. When I arrived back at customer service there was quite a line, which I promptly lined up in. Another customer barged up from the store rudely getting in front of other customers. I told this customer that there was a line. He told me he had already placed an item at the counter and he could go up front. I told him that did not seem right. The whole time I was respectful, even calling him sir. This customer became irate. He repeatedly looked back from the transaction and glared at me. He then started asking if I had anything else to say to him, was I “finished, ” and generally yelling at me. I told him I had nothing to say to him. This proceeded for several minutes. I did not respond in an effort not to provoke his anger. When his transaction was done, he walked up to me in line and got in my face and proceeded to yell at me some more. I tried to deescalate the situation and then just ignored him. I could not get away or leave the area because this customer remained in my face yelling at me, I couldn’t even move for fear that he would hit me. He said I was lucky he didn’t “kick my ###, ” that he would “end me, ” “finish me, ” and that the way I spoke to him would “get me smacked, ” and he kept talking to me like this until eventually he saw security coming and walked away.
Several other customers and an associate directed the security guard to the man who had threatened me. I was too scared to leave the store so I waited for security to approach him. At this point Security then came up to me in front of all the other customers and told me I had to leave because I had threatened another customer. I told the security guard I would happily leave after retrieving my previously purchased item from the counter, because I did not want to start trouble. At this point several other customers and the associate nearby told her that he had in fact threatened me. The security guard then told me I could stay. I was going to leave anyway, but another customer urged me to stay, saying that the irate customer who threatened me was still in the store and would likely follow me to my car. At this point the irate customer was shouting at security, refused to leave the store, and kept saying he would leave when he was “good and ready.” I tried to ignore the scene and finish my exchange. I walked out of the store and this man, his wife, and his child were standing by the trashcans right next to the front doors. At this point the man starting yelling at me, asking if I had “anything else to say.” I shook my head and proceeded to my car. He and his family started following me. I weaved in and out of vehicles trying to throw them off. Eventually I made it to my car and jumped in quicker than I ever have. The man then stood in the middle of the parking lot road to block my exit. I had to swerve around him so I could leave, because reversing would have caused me to back into someone.
Before this event I did most of my grocery and house shopping at this location. In fact, the proximity to Target was one of the main reasons I bought my home. Now, I have only been back twice-both times to ask a manager if anything had been done. Whether a new protocol was in place, or if security had been retrained. Moreover, on manager offered me a $20 gift card for my troubles. He practically forced it into my hands. I returned the gift card to him unused because it was actually very insulting. I paid for the one essential item I bought out of pocket and haven’t been back since.
I understand that Target cannot control the actions of its customers, however, it can make sure irate customers who are threatening to harm others are ejected from the store. When the irate customer was shouting at security that he would not leave, the police should have been called. They should have also been called to walk me to my car (I wouldn’t expect an employee to take that risk). Moreover, why would security take so long to respond to a frightening situation, namely a female customer being screamed at and threatened with bodily harm (and her getaway completely blocked) by a much larger man? Also, to ask the non-offending customer to leave, particularly when she is the only one cooperating? That was humiliating as well. Target is simply not a safe place to be until staff is properly trained to handle such a situation.

I have just been told that I am welcome to shop in the store but I can't order online. I placed an order and then it was cancelled. When I called to follow up they said that I was "banned" from shopping on line and it had something to do with quantities. I rarely order on line from Target. The gentleman would not tell me why I couldn't place any on line orders EVER. I shop in Target many times per month; am a red card customer and am totally perplexed why I can't shop on line or what I might have done to be banned. I was told on the phone that there wasn't anyone higher up I could talk to about this.

Went shopping at Target this morning; store was extremely crowded. Many people waiting in line for a long time. When a new cashier opened up, someone who had not been waiting "cut" the line and went ahead of everyone else. I made a comment to that individual, who said she was "not paying attention". However, the cashier also did not intervene - and I felt he should have told that customer she would have to wait so that others who had been waiting longer could go first. The other customer continued to make comments, intimating that she had friends "waiting in the parking lot" for me. When the manager got involved, he only spoke to her and did not even ask me for my side or comments. My cashier and her cashier both verbally agreed that I "was in the right". The manager told the woman that he would "walk her to the parking lot" as if she needed to be protected from me - even though I had my 8 year old daughter with me! The woman tried contacting the police, who said they would not come because there was no situation that warranted police involvement. I felt very mistreated by the manager.

They still owe me my money! Ordered several items from this site about four months ago and did not get what I paid for! This Target is a terrible and dishonest company, they don't care about their customers and their reputation. They just stole my money and think that they can get away with this! I will post negative reviews about them everywhere I can and will tell my friends and colleagues about Target!

I will not shop anymore at your store and I will cancel my Redcard because of your stand on transgender bathrooms I am a women who does not want a man in the women's bathroom while I am sitting on a toilet with my pants down and yes we do know that men have been coming in without us being aware of it because they are acting like a woman.
Now you are opening up the chance more men coming in to the women's
bathrooms. Me and many women do not agree about what you are doing.
As for me I am done shopping at your store.

I purchased 24.97 worth of items on target.com. Throughout the checkout process no shipping charge was indicated. After the order was placed I received a bill for 7.89 in shipping. I immediately contacted the customer service to cancel the order. The representative told me she canceled it. A day later I was charged the amount. I contacted them again and they did not attempt to correct or fix the error.

I have often thought Target a very safe store to shop in. Not any more. My wife, nieces, nephews, sons and grandsons and granddaughters will not be putting ourselves at risk to be spied upon or ogled at by perverts just because you want to make what you think is a political correct statement. Well I for one am tired of being snubbed and ignored and told to get over it. You people have lost your common sense and until an apology is given to me and a return to traditional values by your stores I will not be shopping at Targets stores.

04-06=2016

Target...Got Less For Much More!
I received a call yesterday stating I needed to pay our $39.18 Target Card bill. I tried to pay it over the phone and they would not let me because my temporary Target Card had expired and because they couldn't accept a credit card payment over the phone. I was asked to come by a store. I told them I never received a bill or my permanent card but I will come by the store following work and pay off the bill. When I got to the NE Charlotte NC store. I spoke to Bernice. Bernice was very nice however she could't access my account because my temporary card had expired. We called Target's 800# to speak to someone that could help me. Gregory took all my information for verification purposes and listened to my situation told me he could not help me but would transfer me to someone that could. Gregory came back on the line twice to tell me to continue to hold because they must be busy. He later hung up on me completely. I called again. I spoke to Britney who asked all the same verification questions and once again explained my situation. Brittney said I could pay my bill with her by providing my checking account information. My $39.18 bill had not only one but two late charges on it for $62.00 making my bill total over $100. I explained to her that I never received my bill or my permanent card and the first contact I had with Target was the phone call yesterday and that I had tried to pay my bill over the phone. Brittney said they never received a return mail and their policy is that I will need to pay this bill. A bill and permanent card I never received. She suggested that I talk to UPS or US mail and check with them as to why I never received an initial bill and my permanent card that I am being charged for. I commented to her that I do not believe that US Mail would not hold my Target card. She said there was nothing more that she could do and she them transferred me to a supervisor and put me on hold. She came on the line twice apologizing for my hold but telling me they were busy. Finally she returned to the line and said she would email the supervisor and I will hear back within 24-48 hours.All of this happened while I was at the Target store and it lasted over 1 hour. A supervisor, Rory with employee number S005110, called later that day asked the same questions as Brittney and then told me there was nothing he could do to help me. He told me in his 13 years of experience he knows of cases where it was indeed the US mail. I replied to him saying, "you're telling me that you sent it and I am telling you that I did not receive it and you are saying it could be the US mail...Then why am I the only one getting punished here?"
I asked to speak to his boss and he told me there was no one else to speak to and gave me a PO box to write to. I paid the bill and cancelled the account. I will continue to write my letter to the PO box that was given to me as well as blast this story to every social media platform available. I work hard and pay all my bills on time and this is upsetting. Please share and get this story out there.

Beware of the unit-price labelling at TARGET stores. I just found at least one unit-price sticker that was very badly incorrect, and if there's one, there might well be others.

I was looking at acetominophen. I found a set of 2 bottles, packaged together, each containing 250 tablets. The price (in Massachustts) for the set of 2 was $13.99. The unit-price sticker on the shelf showed the "price per 100" as $5.60--which is exactly double what it really is. (The math is simple: $13.99 X 2 = $28 (rounding up) per 1, 000 tablets--or $2.80/100.

The price sticker on the shelf looked like it must have come from corporate. I didn't have time to check any other prices, but no one ever accused any retailer of employing rocket scientists--even if, presumably, they're using calulators or computers to generate these things!

Worked for target for over 4 years and have watched it go down hill. It use to be nice place to work, but not anymore. The loss have control over and some use that to their advantage! I got in trouble for something she thought I did (I did nothing)) it ended up getting worse when called in to office. Had two complaining about things which were not true, they made it into more than it was, ridiculous! No one should be treated by anyone to what I was! Think target needs rechecking who runs the place better and maybe listen to employees more!

Something happened one day at work. Lead took contents the wrong way and was nasty to me. Got called to office had 2 being nasty to me accusing me of people quitting because of me and has had many many complaints about me, really? For one thing I did have problems with 2 people they have hired, but so did other employees. No one has quit because of me ever! If I was such a problems why am I working still? I have been there almost 5 yrs the management is the worstever except a few. They treat us with disrespect always mad because work not done etc... They have unrealistic time schedule and has said as such. Not a good place to work at all. Also not aloud to be sick, Dr excuse or not!#

Yesterday i was in your target store in palm beach gardens lake park florida I bought two sheets sets. I just realized that only 1 sheet set made in into my bag. the missing item as [protected] full sheet set for 22.48. When I try to call them the phone rings for 3 to 4 minutes then hangs up. I finally keyed into the electronics department and told them my problem in reaching someone. I spoke with Linda who said she was the store manager, she refused to give me her employee number or last name. She refused to see if the package was at the register. She was one nasty piece of work and would only tell me to come into the store. I will go in tomorrow. If this is Target Customer Care I WILL NEVER SHOP IN TARGET AGAIN.

I placed an order and received a confirmation email. Then I realized there was a mistake, that one item I never ordered was added to my cart and I was charged for it. So I immediately contacted Target customer service and asked them to fix the problem. I was put on hold for 30 minutes and then disconnected. I've spent over two weeks trying to correct an error in an online order, and the issue is still unresolved! I called every day, and was always put on hold! Then, few days later I finally received a message stating noting could be done, since my order had already shipped. I will never order from Target again. It is the worst website and customer service is terrible!

No wonder I will never go back just ask a question
of a 9-11 Dollar a hour employee.If your are 17-65 and working a target
that says it all, You ask the question they answer are you (OK) You are
stupid, Can you imagine the line of crap they feed Cousin (IT) You are on welfare clue in.Thank you for making me a Amazon Consumer.

I purchased a bicycle from Target. I made my order in mid November and thought I had plenty of time before Christmas. That bicycle was a Christmas gift for my boyfriend. It was three days before Christmas when I received my order, but it was the wrong bike. They sent me $150 cheaper model. I contacted customer care, sent them pictures and demanded my money back. They refused to give me a refund, and told that they'll send me another one. I refused, because there was no time for it, and I had to buy another present, but I was out of money. Well, it is now February and I'm still waiting for my refund! The worst online experience ever.

Back in December I contacted Target customer support to make an order for store pick-up for electric oven. The Target rep made an order for me and misspelled my name. I pointed his attention to his mistake. He apologized and made a new order. Several weeks later my order finally arrived. Few days after I picked it up I received another oven. I contacted Target and their rep offered me a refund. He said that I need to send one oven back to them and confirmed that money would be immediately credited back to my credit card, so I returned it. 8 days passed and my money still were not returned.