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Target Complaints 784

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10:16 pm EDT

Target target customer services phone services

Last week I had phoned target customer service in regards to a bill. The person I spoke to was not very pleasant I did not seem to comprehend me. I was making my payments in person after 6 PM. When I saw my statement, I noticed I am being charged a late fee. Target has a statement saying that no late fees will be added if paid in person. Apparently, that's not happening. And the company is having the audacity to charge me a late fee when my payments were made in person. Because the person was very nasty and wouldn't listen to reason I told them to cancel my card out. I also told him that I was going to make sure and I tell other people that Target is a hypocrite. Because target will not do what they say they would do. That makes them a hypocrite which doesn't make them look good to the public.

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M
6:39 pm EDT

Target archer farms dairy free strawberry ice cream

I bought 2 of the Target Brands Archer Farms Non Dairy Strawberry & Fudge frozen dessert..Nowhere on the front of the container says that the Fudge is Salted. Its very salty, maybe I feel that it is too much, cause I don't eat salt it makes me sick.
I think you say salted on the front of the carton, so those of us that can't have salt won't buy it...I didn't look at the back of the carton for the ingredients.
Thank You
Mimi

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Custservice367
US
Sep 17, 2019 11:58 pm EDT

This is not their fault, maybe read before you buy something you're unsure of.

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8:48 pm EDT
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I'm a retired teacher/coach from El Paso, Texas. I made an application at Target during the month of May 2019, I talked to an Assistant Manager who told me that someone would call me and set up an interview. Well I went back in July and asked to speak to a Manager, the person in charge told me that they were not hiring at that location, but I would be the...

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5:40 pm EDT

Target contact lenses and framed glasses

To whom it may concerned,

I went to target in January 2019 as soon as I got my insurance at worked to go get my glasses and contact lenses at target.. when order arrived taking forever and my self having to go in person and check on status like 3 times.. target only gave me my prescription contact lenses for one eye which is the only one that needs prescription and advised that the contact lenses without prescription regular were out of stock.. up till this date 7/25 I have not received any updates or have not been able to use them due to being color contact and I only have the ones prescribed for one eye... I submitted a complain around March to Target management and manager contacted me advising store supervisor was not having a good day the day she answer my called and was very rude.. he assured me he was doing a f/u and will mail my contacts.. up to this date nothing has happened..

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12:17 pm EDT
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Target up & up shave gel

I purchased two double packs of your shave gel that says it's compared to Edge shave gel. The gel will not lather at all period. I have opened all four containers now and they are all the same. Did I buy a bad batch of the shave gel? I did not keep my receipt as this is an extremely inexpensive purchase however I'm very disappointed in this product. The shave gel is unusable . Please find attached a photo of the four cans that I purchased last week. I'm not sure what could be done but I would appreciate some type of response. [protected]

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Custservice367
US
Sep 17, 2019 11:59 pm EDT

It's generic brand, of course it's not going to be as good as others.

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5:41 pm EDT
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Target billing

I called Target to have them remove some interest charges so I could pay the card balance in full. I am requesting this so that I can pay other credit card debts in order to eliminate debt. I need to minimize my bills coming in due to a cancer diagnosis my wife just received. She is unable to work currently and we would default in payment if we do not pay out the outstanding balance. If Target could eliminate some of the interest charges, we could then pay in full and use the money to pay off a couple of other cards for the same purposes. Instead Target has chosen to take the high road and tell me I should pay my bills and I could get late charges if I do not. Wow-- where is the humanity-- corporate greed -- so sad :( -- no words! just a pit in my stomach, we have shopped and our account is in good standing-- what kind of world are we living in. I am so disappointed, we can document the illness if they needed, but instead I received a letter to pay my bills. Again my account is currently up to date and they could just remove some interest charges, but no!

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Update by 4321aud
Jul 16, 2019 8:01 am EDT

SubSquirrel you are an as_ . This is not a sob story-- I feel bad for you and Target--

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3:02 pm EDT
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Target redcard log in

I cannot log in to my redcard account online anymore. It shouldn't be this difficult to log in to my account. I literally cant figure out how to do it. My wife has stopped using the online services because it is ridiculous. I have researched how and tried many many times and cannot figure it out. It really pisses me off that it is this difficult!

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3:56 am EDT
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Target revlon color silk 04

On 6/13/19 I made a purchased at Target on Katella av in Cypress CA
I purchased two Revlon Color Silk 04. On 6/13/19 I applied color silk 04 to my hair within 2 to 3 minutes my hair turned a real dark color, my natural color is blonde, the last couple years it stated turning a sandy blonde. I have never ever had dark hair nor would I ever die it a dark color. On 6/14/19 I applied the 2nd box hoping it would lighten my hair back at least lighten it back a little but in stead it to within 2 to 3 minutes my hair turned even darker, and I started to panic and freak out, then today on the 15th I bleached it in hopes it would lighten it back to normal but it did nothing I am now to embarrassed to leave my house. The way I see it you guys as well as Revlon/Color Silk are liable and responsible. I have my receipt as well as the boxes.

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Update by gloria janoe
Jun 16, 2019 3:27 am EDT

My hair natural hair color is blonde, for the last couple years it has turned to a sandy blonde, any ways I have purchased Revlon Color Silk 04 numerous times in the past few years and never had a problem until 06/13/19 I purchased two boxes that same night I applied one box to my hair and within 2 to 3 minutes my hair turned a real dark color. I freaked out ! I have never ever had dark hair, nor would I ever want dark hair especially this dark color, then last night I applied the 2nd box hoping it would lighten my hair back a little but it did not within 3 to 3 minutes my hair darkened even more, then today the 15th I applied some bleach hoping it would lighten my hair back but it did nothing, and I have not wanted to go out of the house cause I am so embarrassed of the color my hair is, and the way I see it you guys as well as Target are liable and responsible. I have my receipt as well as the boxes

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3:44 am EDT

Target your employees and the policy to close the fitting rooms two hours before the store

have been shopping at your store for years, I even have a red card but was blown away tonight and I will now never be shopping at your store again.
My daughter needed a new swim suit so of course I thought target. We had a busy day but I checked and saw that you stayed open until 11:00! Yes we could rush over as soon as I got off work. We got there by 9:30, it took her 10 minutes to pick some only to find out that the dressing room closed at 9:00, TWO HOURS before the store. I was pretty upset because how do you buy a swim suit with out trying it on? Then the young lady working the fitting room had the Nerve to tell me "I should have come earlier if we wanted to try anything on!" Like she knows anything about my life or my schedule. If a store is open to buy clothes you should be able to try them on. I feel this policy of closing the dressing two hours before the store is completely insane. I understand the need to clean it before closing but two hours? Not only is the policy awful the employees are rude! Being told "I could have come earlier" and also that "well I'm not staying until midnight to clean the dressing room just so you can try on clothes" the young manager at the time Katie was at least respectful but the girl working the fitting room will be the reason my family never shops there again. I wish I would have gotten her name. Come on Target, it your store is open it needs to function

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10:52 am EDT

Target up and up ovulation tests 10pk

Hello, I am upset with the Up and Up brand and the ovulation digital test kits I bought there. I rarely complain about anything or let it go if something doesn't work. They come with a 10 pack of test strips. So far out of the 4 that I have used, 3 have shown error messages. Meaning they have to be thrown out. This is horrible considering I am trying to get pregnant and have to go buy new tests now of a different brand. I am using them correctly, as I did get that one correct test response. The others just must be bad. These are not cheap tests and after I had a problem, I noticed alot of people have the same issue with this brand on reviews. I am a red card holder, and spend tons of money at target. I would like a full refund for this product. I have attached one of the many error messages which indicates there's a problem with the test stick itself and not user error.
Kimberly Dean
[protected]@yahoo.com
[protected]

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3:25 pm EDT
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Target xbox 1

It amazing to me that your staff would lie to the Better Business Bureau. My Wife has been shopping with your company for over 30 years. She can't believe that your company would stoop this low. Originally, my son went to the St. John, In. store.
He was told by the Manager that he would exchange the Electronic. They opened the box in front of another employee. Now they are saying that they never opened the box rather my son did, and that the Manager never said that she was going to exchange the item. Is this how you train your employees?

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Update by Ted Gross
May 31, 2019 8:53 pm EDT

Yes.
My Wife and I both saw the box. It was completely sealed when he took it to the St. John store.
St. John Target clerk said that she had to open the box. After the box was opened by the clerk
in the presence of another clerk, the Manager said that she could not exchange it.

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M
6:45 pm EDT

Target target pricing

I was looking at buying some specialty shampoo, and Target listed it at $19.99 on their website. I also looked on their website to see if my local Target had it in stock, and they did.

I went to the Target store by me and they had the price tag on it as $5.00 MORE!

I contacted Target customer service and they gave me some BS about prices being adjusted for my area, which makes NO SENSE!

If you are going to advertise and sell something for ONE price online, then it is supposed to be that same price at ANY Target store!

Target is now finding ways to screw people out of money in a corrupt, underhanded way! Are there NO HONEST businesses in this country anymore?! This is beyond outrageous!

I've also seen them do this to TV's they have. They will be one price online, and a completely different price in the stores!

It's just sickening.

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basefistrotten
US
May 20, 2019 6:58 pm EDT

If you understood simple English this would make sense.

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7:58 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I was just at target valencia and I used my mother's day $40.00 gift card plus a $5 target gift rebate/gift card to buy two of my kids toys and some groceries. I accidentally left the items either at the registrar or in the grocery cart when I returned it. I went back to target immediately (took me about 15 minutes to get back to the store) as soon as I...

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12:53 pm EDT
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I've been working for target for 4 years now and the way the frozen/dairy department is setup is absurd. On a basic day from 8-10 the big truck usually arrives and then we have to move 15-17 pallets off the truck. And then we break down our which can vary from 3- 10. In addition to the 50 percent of it isn't ours. It's usually the bakery department or deli...

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2:24 pm EDT

Target target store

I went to Target with the receipt to return a watch, in an unopened box, purchased just the day before. The watch was $299.
The customer service rep treated me as if I was a thief?

She came up with all sort of excuses, but never actually wanted to refund to my credit card?

Here I was with a receipt and an unopened watch box with the watch!

She called security? To ask if the watch's accessories s/n should match the box lettering?

How would security know this? Who would know this, but the manufacturer?

I asked for a manager as this was going no where, for a long time. The manager showed up and said that the box had to be cut open to verify the contents. I thought well any idiot knows that - and it doesn't take an idiot to tell me that.

Needless to say, I will never shop at Target- ever again.
Hello, Amazon if you are reading this.

PS: I've spent, verifiably, over $4, 000 at target in the last year with only one other return ($49 childs gift.)

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11:15 am EST

Target website

They claim an item is in stock, you waste time buying it, then they cancel it without you expecting it. You could have bought it elsewhere if their site was trystworthy about items being in stock or not. Then, a vague email without explaining saying 1 of your items couldn't be delivered, when the other 2 are add ons you didn't want anyway. Then, to get a reason why, like the payment, you have to call and get a rude custserve in manilla and they say" tough luck" in so many words when you say "your site show the item still in stock as of now, shouldn't you fix that" when they said it "wasn't in stock". They don't acknowledge what you say nor say it will be fixed, its tough luck, like I should just be grateful Target exists. I can live without Target, ( their prices aren't that much better, they dont have things others don't) they cannot live without customers. I expect when they screw up, for them to promise to fix it, a goodwill credit, something to show they are worth my time and respect customers. They interrupted to flatly deny anything was wrong on their part, reiterated it was the manufacturers fault when its the fault of Target and their website. I said you lost a customer. I know they don't care, and knowing that about a business is the end for me. I refuse to reward all these dumb, sloppy business practices and dont trust such businesses with my financial information. Remember the data breach?Sloppy, probably cost cutting, profit measures led up to this. Do not link important cards toTarget! Better yet, don't do business with them if possible and definitely don't reward them any time they do anything shady like cancel items they claimed were in stock, block your card with pending charges you dont know when or if they will be credited back.( I had terminate business with an online retailer notorious for cancelling and not returning credit for over 2 weeks and counting.)

"Target data breach victims will likely get anything, and even fewer will get the maximum $10, 000 they're eligible for as part of a $10 million settlement granted preliminary approval on Thursday.

The burden of proof of losses is on consumers, security experts say. Potentially more than 100 million customers were affected by the breach in November and December of 2013. Of those who take the time to file a claim, many will likely get only $50 to $100, says Brian Yarbrough, consumer research analyst with Edward Jones.

So Target may end up paying out only a small portion of the $10 million because that money pot is only available to "those consumers who can demonstrate loss.

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3:09 am EST

Target ear cotton swabs

I purchased a 1000 pack of Up & Up ear cotton swabs from Target, split in 2 packs 500 and 500 and all of the cotton swabs are falling apart. It is frustrating and really scary having to feel that the cotton swab is going to get stuck in my ear. I always purchase the Up & Up brand cotton swabs, but if this isn't resolved this will be the last time I purchase them.

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8:09 pm EST
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I work at the Target on Coleman Avenue, San Jose, California. I haven't received my paycheck for the past two pay periods. I called and asked them why I am not receiving my money and I was told that the money was successfully deposited. I looked into the the matter and notice that the account number for the direct deposit was incorrect. After knowing that I...

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3:30 pm EST

Target optical department

I am complaining again about my glasses that I still have not received. I ordered my glasses on 12/12/18 and still do not have them and have no reason why or when they will be ready. My Reference number is [protected]. I called the store again today and the Regional Manager still has not responded to the store. 2 weeks waiting for the regional manager to be of any assistance. Horrible customer service!

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12:06 pm EST

Target diaper rash cream

I used their 13% zinc oxide formula for years on my adult skin. The first nonactive ingredient was aloe. They changed their formula (cheaper for them) and never listed it on the box as a new formula. Now aloe is close to 2/3's down the list with water and mineral oil being the first. I went to purchase it and noticed it and the box and tube on their website shows the change of ingredients but under the "drug facts" on their site it still shows aloe being the first nonactive ingredient. SHAME ON TARGET for cheapening their product and without a mention on the box of a new formula. They should have just raised the price instead and kept it the same formula.

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About Target

Screenshot Target
Target is a well-known American retail corporation that operates both online and offline. The company was founded in 1902 and has since grown to become one of the largest retailers in the United States. Target's online platform, target.com, offers a wide range of products including clothing, electronics, home goods, and groceries.

One of the key features of target.com is its user-friendly interface. The website is designed to be easy to navigate, with clear categories and subcategories that make it simple for customers to find what they are looking for. The search function is also highly effective, allowing customers to quickly locate specific products or brands.

In addition to its extensive product range, target.com also offers a number of services that make shopping more convenient for customers. These include same-day delivery, order pickup, and drive-up services. Customers can also take advantage of Target's loyalty program, which offers discounts and other benefits to frequent shoppers.

Another notable aspect of target.com is its commitment to sustainability. The company has set ambitious goals to reduce its carbon footprint and increase the use of renewable energy sources. Target also offers a range of eco-friendly products, including organic food and clothing made from sustainable materials.

Overall, target.com is a highly reputable and reliable online retailer that offers a wide range of products and services to customers across the United States. With its user-friendly interface, convenient services, and commitment to sustainability, Target is a top choice for online shoppers looking for quality products and a seamless shopping experience.
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Overview of Target complaint handling

Target reviews first appeared on Complaints Board on Sep 11, 2006. The latest review Received fraudulent money from Affirm.com for a gift card not purchased by me. was posted on Apr 14, 2024. The latest complaint kpop bts albums/exo albums was resolved on Dec 23, 2018. Target has an average consumer rating of 2 stars from 3639 reviews. Target has resolved 186 complaints.
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  1. Target Contacts

  2. Target phone numbers
    +1 (800) 591-3869
    +1 (800) 591-3869
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    Online Experience
    +1 (800) 440-0680
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    Guest Relations
    +1 (800) 888-9333
    +1 (800) 888-9333
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    Gift Registry & Target Lists
    +1 (877) 798-2743
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    Pharmacy & Clinic
    +1 (800) 544-2943
    +1 (800) 544-2943
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    Target Gift Cards
    +1 (800) 544-3875
    +1 (800) 544-3875
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    Target Gift Card Business Orders
    +1 (800) 424-6888
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    Redcard Guest Services
    +1 (612) 815-9922
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    Target Mastercard - Outside the USA
    +1 (888) 729-7331
    +1 (888) 729-7331
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    Target Debit Card
    +1 (612) 761-6627
    +1 (612) 761-6627
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    Media Contact
    +1 (612) 307-5876
    +1 (612) 307-5876
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    Food Safety
    +1 (612) 512-5007
    +1 (612) 512-5007
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  3. Target emails
  4. Target address
    PO Box 9350, Minneapolis, Minnesota, 55440-9350, United States
  5. Target social media
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    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 25, 2024
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