Menu
For Business Write a review File a complaint
CB Residential Sales Taylor Morrison TM cancelled my contract, kept my 98K, 3 days before closing
Taylor Morrison

Taylor Morrison review: TM cancelled my contract, kept my 98K, 3 days before closing

R
Author of the review
8:57 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On a Wednesday I had a home inspection done by a very good company in Houston. It revealed a number of things that needed to be 'fixed.' When I received an email copy of the report I forwarded it to the current construction mgr. He just replaced one who was fired a couple of weeks earlier. On the same day my TM 'agent' quit to take another job.

This was a 1.2 million dollar house.

On that Friday I had a person come to measure the windows. A rain and hail storm came in and it went on for over an hour. During that time the rain was blowing hard against the rear windows. The house has an 8 or 10' patio on the rear. The 3 of us then saw that 7 of the large windows on the rear of the house were leaking water onto the interior windowsills which then drained down into the new carpeting.

On Friday I was then emailed by the const. mgr. that my contract had been cancelled and they were keeping my money. I already paid $98,000 in upgrades etc.

After the inspection the house went three weeks with no activity by TM. I've dealt with them for abt. 10 months. They pushed closing back 6 weeks. But closing never happened. 3 days before the closing they cancelled my contract and told me they were keeping my money. Ken Anderson is the const. mgr. who told me.

He is also very untrustworthy Scams you with a 'docusign' doc.

They still have not refunded my money.

Claimed loss: $98,000 and 6 months of wasted time.

Desired outcome: refund.

0 comments
Add a comment

More Taylor Morrison reviews & complaints

Taylor Morrison - I have an urgent consumer matter with Taylor Morrison Homebuilder
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Taylor Morrison - A few homes in my neighborhood, mine included, have vents on our roof, no baffle or cover, leading to terrible damage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - I secured a lot near Bull Mountain, approved financially on 8/17/2021!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - We closed our house on June 25, 2022
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Taylor Morrison - I filed a complaint about cracks in stucco in September 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Taylor Morrison - We closed on our Taylor Morrison (**) home on Dec 27th, 2019 despite many items on our punch list
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Taylor Morrison Contacts

  2. Taylor Morrison phone numbers
    +1 (480) 840-8100
    +1 (480) 840-8100
    Click up if you have successfully reached Taylor Morrison by calling +1 (480) 840-8100 phone number 0 0 users reported that they have successfully reached Taylor Morrison by calling +1 (480) 840-8100 phone number Click down if you have unsuccessfully reached Taylor Morrison by calling +1 (480) 840-8100 phone number 0 0 users reported that they have UNsuccessfully reached Taylor Morrison by calling +1 (480) 840-8100 phone number
    +1 (503) 447-3104
    +1 (503) 447-3104
    Click up if you have successfully reached Taylor Morrison by calling +1 (503) 447-3104 phone number 0 0 users reported that they have successfully reached Taylor Morrison by calling +1 (503) 447-3104 phone number Click down if you have unsuccessfully reached Taylor Morrison by calling +1 (503) 447-3104 phone number 0 0 users reported that they have UNsuccessfully reached Taylor Morrison by calling +1 (503) 447-3104 phone number
    +1 (281) 207-6682
    +1 (281) 207-6682
    Click up if you have successfully reached Taylor Morrison by calling +1 (281) 207-6682 phone number 0 0 users reported that they have successfully reached Taylor Morrison by calling +1 (281) 207-6682 phone number Click down if you have unsuccessfully reached Taylor Morrison by calling +1 (281) 207-6682 phone number 0 0 users reported that they have UNsuccessfully reached Taylor Morrison by calling +1 (281) 207-6682 phone number
    Sales Representative
    +1 (941) 504-6056
    +1 (941) 504-6056
    Click up if you have successfully reached Taylor Morrison by calling +1 (941) 504-6056 phone number 0 0 users reported that they have successfully reached Taylor Morrison by calling +1 (941) 504-6056 phone number Click down if you have unsuccessfully reached Taylor Morrison by calling +1 (941) 504-6056 phone number 0 0 users reported that they have UNsuccessfully reached Taylor Morrison by calling +1 (941) 504-6056 phone number
    Listing Agent
    More phone numbers
  3. Taylor Morrison address
    4900 N Scottsdale Rd Ste 2000, Scottsdale, Arizona, 85251-7656, United States
  4. Taylor Morrison social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 22, 2024
  6. View all Taylor Morrison contacts
Taylor Morrison Category
Taylor Morrison is ranked 27 among 510 companies in the Residential Sales category