Menu
For Business Write a review File a complaint
TECH-V Air Cool Engineering Customer Service Phone, Email, Contacts

TECH-V Air Cool Engineering
Reviews and Complaints

www.techvace.com

Learn how the rating is calculated

2.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TECH-V Air Cool Engineering Complaints 4

ComplaintsBoard
W
1:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
TECH-V Air Cool Engineering has left an official reply on this complaint.

TECH-V Air Cool Engineering Aircon unit goes down after their repair

AIR CON SERVICING

The first time they came, they claimed something was wrong and I was charged a big sum.

This time they came they claimed another thing was wrong again, I didn't believe in them due to previous experience. My aircon unit was all doing well, till they came for washing and I didn't pay extra for their pro claim problem. My aircon was all down. Previously before they came was all fine. The first time I listened to them, despite I didn't feel anything wrong, I paid a big sum hence my aircon was well. This time I didn't pay more and my aircon Unit was all down. I searched and realised I'm one of the many victims by TECH V air con

Read full review of TECH-V Air Cool Engineering
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
12:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TECH-V Air Cool Engineering aircon service

Hi All, I had signed contract with tech v air con for few sevices. There service standard is very disappointed and their sales support team - over the phone support lady was very very rude. She also asked me to terminate the contract as I was requesting report of service which they did over email so that I can send to my landowner. But they never send me and said ask landowner to get landowner air contractor for inspection. They refused to me send me service report as their techinicn just waste time rather checking what's an issue . They always come late and I don't think they really do anything just clean aircon from outside.
When u hire Professinal company for service they should tell what is issue and why air con is not cooking . But this company and their technician are always clueless and not knowledgeable .
I complained and the lady receiptionsit says we will not give report and You can terminate. This is day time thief company and urge people to avoid hiring them.
Very bad service and they will not solve or analyse issue rather ask to hire company like daikin etc to solve problem and also will aks to inform owner to send his contractor.
They are reallu arrogant people and I will surely not renew my contract with them and will alos complaint to consume forum .
I want to inform here that they are better service providers in sinhapore so try to avoid this company

Read full review of TECH-V Air Cool Engineering and 1 comment
Hide full review
1 comment
Add a comment
Harry123876
Harry123876
US
Jun 04, 2019 5:16 am EDT

Have bought AC for office now its not working. Even no one available for service due to heavy AC.

ComplaintsBoard
A
1:25 pm EDT

TECH-V Air Cool Engineering aircon evaporator coils damaged by technicians

In Jan 2017, I engaged a reputable air-con contractor to install a new set of Mitsubishi split air-conditioners for my living room and two bedrooms. In addition, I have an existing air-con maintenance contract with Tech-V Air Cool Engineering to service the air-cons on a quarterly frequency.

I have been using Tech-V for a few years already and because each maintenance team (usually 2 technicians of foreign nationalities) has different level of skills and work attitude, my overall satisfaction have ranged from highly satisfied to highly dissatisfied.

On 17 March 2017, a team came to service the air-con. About a month later, I wanted to remove the filtering nets of the indoor units for routine cleaning and was shocked to see that some parts of the evaporator coils were dented. That happened in all the three indoor units. I took some photos (see examples attached) of the damaged evaporator coils in case I wanted to make a complaint. However, I decided not to lodge a complaint then hoping that it might just be a one-off incident.

And again after another team came to service the air-cons on 6 July 2017, to my horror, there were new dents on other parts of the evaporator coils. Now I understand why all the evaporator coils were badly dented in my old air-cons which were serviced by Tech-V.

For the remaining period of the servicing contract, I will inform the technicians not to touch the evaporator coils to prevent further damage. Can you imagine spending over $5, 000 earlier this year for the new air-cons and new piping only to have the Tech-V technicians damage the evaporator coils?

I will not renew the contract with Tech-V again when it expires.

Read full review of TECH-V Air Cool Engineering
View 0 more photos
Hide full review

Is TECH-V Air Cool Engineering Legit?

TECH-V Air Cool Engineering earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TECH-V Air Cool Engineering to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, TECH-V Air Cool Engineering is known for their high standards and safety. If you're thinking about dealing with TECH-V Air Cool Engineering, it's wise to check how they handle complaints.

We found clear and detailed contact information for TECH-V Air Cool Engineering. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Techvace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Techvace.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to TECH-V Air Cool Engineering has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
R
1:42 pm EST

TECH-V Air Cool Engineering Poor Air Con Servicing

Recently, a team from Tech-V Air Cool Engineering came to service our air con as part of a yearly contract. Before the servicing, my living room FCU horizontal air swing motor was working fine. But after the serving, the swing motor no longer worked. When contacted, they simply said it was due to wear and tear.

They didn't do anything to fix it as the problem had also occurred before in previous servicing but each time they were able to fix it. Neither do they suggest to bring in a new one in the next servicing as I would have no issues to pay for a replacement.

Their Sales department who corresponded with me via email was arrogant and they did not even sign off with a name, just simply the name of the company.

Also, sometimes their servicing teams would be late for the appointment up to an hour, but knowing that they would be late, they did not bother to call to inform us even though they have our contact number.

Obviously, we will not be renewing our yearly contract with Tech-V Air Cool Engineering again. For others who are evaluating air con servicing contractors, please beware.

Read full review of TECH-V Air Cool Engineering and 1 comment
Hide full review
1 comment
Add a comment
D
D
Darren09
US
Oct 16, 2018 4:16 am EDT

Yes terrible company, please do not engage them if you have the chance.

My aircon pipe is also ok before they came to install, after installation now they claimed is leaking gas and I need to replace the whole pipe.

TECH-V Air Cool Engineering Reviews 0

Looks like TECH-V Air Cool Engineering has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent TECH-V Air Cool Engineering, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of TECH-V Air Cool Engineering complaint handling

TECH-V Air Cool Engineering reviews first appeared on Complaints Board on Feb 6, 2016. The latest review Aircon unit goes down after their repair was posted on Jul 6, 2020. The latest complaint Aircon unit goes down after their repair was resolved on Jul 06, 2020. TECH-V Air Cool Engineering has an average consumer rating of 2 stars from 4 reviews. TECH-V Air Cool Engineering has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TECH-V Air Cool Engineering Contacts

  2. TECH-V Air Cool Engineering phone numbers
    +65 62 866 720
    +65 62 866 720
    Click up if you have successfully reached TECH-V Air Cool Engineering by calling +65 62 866 720 phone number 0 0 users reported that they have successfully reached TECH-V Air Cool Engineering by calling +65 62 866 720 phone number Click down if you have unsuccessfully reached TECH-V Air Cool Engineering by calling +65 62 866 720 phone number 1 1 users reported that they have UNsuccessfully reached TECH-V Air Cool Engineering by calling +65 62 866 720 phone number
  3. TECH-V Air Cool Engineering emails
  4. TECH-V Air Cool Engineering address
    Block 34 Whampoa West #01-19, Singapore, 330034, Singapore
  5. TECH-V Air Cool Engineering social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
TECH-V Air Cool Engineering Category
TECH-V Air Cool Engineering is ranked 57 among 107 companies in the Contractors and Consultants category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.