TeeChip
Reviews and Complaints

On Thursday 17th May I ordered a navy Hooded Sweat Shirt through Tee Chip. As yet I have not received confirmation of the order by my email [protected]@balmain.com.au. I would like to get confirmation and failure to do so will lead to a dispute with Paypal the merchant.

Details of Paypal payment confirmation as follows:

17 May 2018 12:35:06 AEST
Transaction ID: 01W3436621037840G

Dear David Jones,
You sent a payment of $47.98 USD to TeeChip ([protected]@onlineorders.desk-mail.com)

It may take a few moments for this transaction to appear in the Recent Activity list in your Account Overview.
Merchant
TeeChip
[protected]@onlineorders.desk-mail.com
[protected] Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
:: ENDS TODAY :: - Navy Hooded Sweatshirt - L $39.99 USD 1 $39.99 USD
Subtotal $39.99 USD
Shipping and handling $7.99 USD
Total $47.98 USD
Payment $47.98 USD
Collecting credit card rewards? You'll earn applicable points with this transaction.
This transaction will appear on your statement as "PAYPAL *TEECHIP ARROWIC"
Payment sent to [protected]@onlineorders.desk-mail.com

Issues with this transaction?
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PayPal PPX001066:N/A:ccec83276756c

On the 18th may 2018 i ordered a liverpool orange crest tee shirt from teechip size xxl and i, m still waiting for it. I, ve tried emailing them but won't send email without my order number. I was never given one. The live chat doesn't activate when i click on it. Even tried ringing them but i always get an engaged tone. Looking on my receipt from my paypal payment the information is as follows. Transaction id 2gs81953ke17760j. Payment £39:93 usd. Looking at all the other similar complaints i think i've been scammed. I'm putting mysore at you mercy. Please help.. Kind regards.. Kevin

I order my hubs a shirt. Supposed to be delivered within 3-10 business days. On day 10 i got an email asking how I liked my shirt. I told then I have not yet received it. They told me it was delivered. Post office says we had no mail for the past few days and nothing was delivered to my house verified by the cameras we have installed. I email them and all they would say iits that it was delivered. They won't say to where. Then I ask WHERE was it delivered to? They stopped responding! I try to call and only get a busy signal. I messaged their page on Facebook and all they will offer is a reprint. I just want my money back now since the shirt I ordered waa for hubs for Easter with his family. This is why I am so glad that I ordered through pay pal and I have disputed the charges since I did not get the shirt I ordered! Fingers crossed for a speedy conclusion! DO NOT ORDER FROM THEM!

I received a tshirt that i ordered from you 2 weeks ago and have been trying to get ahold of you since. I ordered a gm tshirt and the autograph on the bottom is off except for the G. It's too big also. I can't find the order or the bag. I'm sure you can look it up please.
Deborah Carlino
30252 Pacific Island Dr.
#233
Laguna Niguel, CA. 92677
Cell [protected]
Could you tell me how I am to return this to you. I have tried many days to call it's always busy. I tried to do live chat...doesn't work. Please help me.

my bank statement shows you got your money of $52.94 but i still have not got my hoodie all i got was my tee-shirt and this on my statement for the hoodie [protected] purchase TEECHIP.Com order HTTPSTEECHIP.CA. 548261 [protected] i would like to know when i'm getting it or are sending me my money back thank you faye dora ennenga [protected]@gmail.com or [protected]

this company(TeeChip) advertised a special St Patrick's Day shirt for redheads. I ordered on 3/7 when the ad was posted to Facebook. It was not delivered until well after the celebration. In fact, it was not even shipped until 3/14. Only a FedEx shipment could have gotten there in time and it as not sent via FedEx overnight or even FedEx 2-day.

My 7 year old granddaughter was very upset that she did not receive her shirt in time for St Patrick's day celebration at her school. I have tried to request a refund, but my e-mail does not go through. I have correctly filled out the form but keep getting a garbled error message that does not tell me what I need to do to send the e-mail through.

I feel I am due a refund. They should not have advertised a shirt for a special occasion if it could not be shipped in time for the occasion.

I hope PayPal can get this fixed, but they wanted me to contact the seller first, which I cannot do.

I just received the shirt I ordered. I openes the package to inspect it. There is a large brown stain on the back as well as brown stains/discoloration on the front near the neck line in two places. I am very unhappy about the quality and condition of my purchase! Please contact me or provide a number that I can call, the one listed in consistently busy and the call will not go through. I have tried to add a photo of each of the stains, but the site says the photos are too large to add.

Kristi McDaniel Kephart

I placed a order on 3/8 for a t shirt. My credit card was charged that day for $ 35.25. After hearing absolutely nothing, I decided to write in and find out what was going on with my order. On 3/13 I wrote in and was told my order "was printing" and I should receive my shipping info soon. 5 days to print 1
T shirt? I wrote back and said that was unacceptable and I wanted either the shirt or my money back, was told I couldn't cancel my order. Surprising... On 3/14 my order "was shipped". Today, 3/19 I received the most horrible printed shirt ever!
The colors are faded, the back print is not even lined up where it should be, the front print has pen marks on where they tried to line up the image.
I will not be even to wear this shirt in public!
I am very proud of my irish heritage, but the fact that this says american and has the american flag on it, makes me embarrassed to wear it in public.

I placed an order February 2018 for a Down syndrome awareness, I received my case but of course it was the wrong size! I sent it back and tracked it and TeeChip received it on March 1st 2018..I asked them to either replace my case with the right size or refund me, I have not heard anything back from this joke of a company! I will get the BBB involved if they don't send me my iPhone case or refund me soon! Tried emailing them and it says failed, I've called several times only to get a busy signal! I will never order anything else from TeeChip and will tell other people NOT to if I see them on Facebook!

ordered a tee shirt with schnauzers on it and it said"yes I really do need all these schnauzers". and pictures of 5 schnauzers. The last line "these schnauzers" looks as if the inprint didn't take and very light so you can hardly read it. Teeshirt is pink and writting and dogs are white. I have tried email them, chat, waited 10 minutes for someone, next I have to write a letter. This was made in the USA I'm sorry to say. I can't believe that they would send the t shirt out looking like this. Sorry I don't have a picture to send. Thanks for any help cause I really like the t shirts cause I have 2 schnauzers. Thank you Joyce Gerlach, [protected]@gerlach.com

I placed an order in January, 2018. I received a confirmation email, a request for feedback email, as well as an email confirming delivery.
The order number #[protected] is invalid, per your website.
The tracking number (DHL 9274899996330963490889) per the email is not valid, and shows that it was delivered in November, 2017.
No links from the emails work, and the live chat does not work either.

I have placed an order ([protected]) on 11/23/2017. On 11/29/2017 I received the e-mail confirmation that it has been shipped. However, it's almost March and I haven't got the t-shirt yet. I am aware that it is an international shipment to Romania, but still...

When I try to track the order on the link that I have been given (https://teechip.com/track_order?track=27295877), it tells me that "the page cannot be found".
If I go directly on their website and chose the option to track the order (I insert the order and the e-mail address), it tells me that "Could not find order with the given information". How is that possible !?

Of course that no one answers my e-mails, my phone calls or my chat messages.

I ordered and paid for 3 items plus shipping which came to the price of £99.38p in English pounds on the 6th of February 2018 the delivery was meant to be between 13th and 20th of February however I still have not received anything through the post I live in London and the money has been taken out of my account all ready and I would like a refund for my order. This has been the worst service I have had from any sort of selling site

I have ordered a printed case for a samsung galaxy s8 plus phone which was quite expensive for a phone case - usd 35.12 + shipping. The case received after a long wait time it's cheap looking and doesn't fit the phone, it's to big. I sent them pictures to prove the issue so they sent me another case which is worse than the first one, beside the fact that it also doesn't fit the phone the print is misaligned too. Very frustrated about all this purchase experience. I wish I would have never done it. Their customer service is non existent, there is no phone number they can be reached at. I sent them emails that I want my money back but it looks like a shot in the dark. Very frustrated.

I ordered the mini Cooper cell phone case for my Galaxy S6 Edge and it was way too big when it arrived. I sent pictures and they sent a replacement. No contact from them, just a system email that a replacement was being sent. New one arrived and it doesn't fit either! It is so frustrating! I just want my money back but can't seem to reach a person.

Ordered a pair of leggings they were never delivered they asked they don't reply to emails unless you have order number I include order number and they reply order number incorrect therefore no ticket.
They don't reply to pay pal and when I messaged through facebook no reply and phone number is constant busy signal scam! How dare they conduct themselves as such basically ignore you and keep your money

I've already submitted a claim with pictures, but I keep receiving messages that I'm sending the email to the wrong place...even though I'm responding to an email you sent me, which says to respond with a message and pictures. Please let me know if this site is the right place instead to be placing a complaint. Thanks, Joy Roach, [protected]@yahoo.com.

First shirt arrived covered in black spots, two reprints later, same problem and i am now being ignored! i want a full refund, shipping included and a prepaid sticker can be sent if tney want this crap back! i have filed a complaint with the bbb and i will never order from this scam company again! apparently there is no quality controll at this company and they just keep sending out defective crap!

I ordered a 2X and when it came in the mail, the largest size it could possibly be is a Large. This was a Royal Blue Ladies T-shirt which read, "There are people who didn't listen to their teacher's grammar lessons, and they're driving me nuts! I liked the shirt, but the sizing is off. I tried your chat line. Held on for 10 min. No one answered. I tried your phone number, and received a busy signal. Please contact me asap at ajones. [protected]@mcbe.net
A. Jones

I ordered a tee shirt from you using your sizing chart which is way off in measurement. I received the shirt in a timely manner, but it is way to big. Is there some way I can return it for a smaller size? I did not receive an invoice giving me any information or even a company name with it which would have been very helpful.
Can I exchange it or do I need to take it in?
Hopefully all the negative feedback on the web is false and that you are a reliable company.