the social media people net66 review: scam 850

Thelovefist the third - So what have you actually posted that contributes anything at all to this thread?

A few interesting points on BadBiz.com. about Terms and Conditions of The Social Media People.

And it sounds like Steven Jackson telephoned BadBiz. I wonder if it was for one of his 'little chats'?

http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/new/

Both of Steven Jackson's last comments do not appear to have come from someone with the sort of maturity you would expect from someone who has attained the sort of level of experience and responsibility that he proports to have. More like a cockey kid in his twenties eh Shane? You are showing far too much lack of maturity now. Not the cool headed sincere executive that always finishes with a sickly 'Warm Regards'.

More valuable comment on The Social Media People Terms and Conditions here:

http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/new/

So, even if you are told about the Terms and Conditions, even if you get them, even if you read them - can they be enforced? Or are they 'Unfair Contract Terms' according to the Act?

Have a look at the comment on BadBiz, and if necessary ask your own legal advisor.

The Social Media People's threat of legal action, and the 'mysterious' solicitor.
What would be expected of a company with good business practices, integrity, ethical values and honesty?

I received an email threatening legal action (see Reply 57, BadBiz.com)
http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/msg503/

I wrote to The Social Media People 3 times on the matter, including a specific request for details of the solicitor whom they had employed, who contacted me 5 April 2011.

(See Message 70)
http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/msg503/

Despite sending this request 3 times, including Recorded Delivery, no reply or answer has been received.

Would you expect a company with even a shred of integrity or ethics to have someone impersonate a solicitor, and phone a customer?

nothing then

With some of the the things you have posted on here Steven I am not surprised. While you claim to be dyslexic there is no excuse for the language, tone and content of some your posts, some of which have been quite disgraceful. Perhaps you should give people what they want and all these problem might go away.

2 sides to an argument are usually the minimum.
That's why:
The Social Media People (as 1 side) has its say - and readers can judge the veracity of the comments made.

The majority of contributors (as the 2nd side) make their case (often backed up with verifiable facts) with a consistency of story which is difficult to ignore or refute.

Since the responses from the company accuse everyone of being liars, competitors etc it blinds itself the reality that there are many, justifiably disgruntled people gunning for it.
However, it does not blind an objective reader to where the weight of evidence points.

Crap VAT Invoice.
This was the 2nd or 3rd attempt at an invoice.
After the 1st attempt it was pointed out that the address was wrong - and specific detail was given for it to be corrected.
At the 2nd attempt the address was STILL wrong.
Can you spot the error? The Social Media People couldn't; they needed help (even though it had been pointed out 20 minutes earlier).

The company had repeatedly told me that there is a link to Terms& conditions at the bottom of invoices. I never, ever received an invoice with a link or reference to Terms and Conditions.

Is this the sort of document you would expect from a company with 'good business practices?

The Social Media People claims that I lie when posting on this forum. These assertions may be obscured by other points the company wishes to make when posting, and as a result I can’t identify which of my points are claimed to be lies.

May I offer a solution to clarify things for readers.
For a moment, let’s step back from the more colourful exchanges, and present concisely and clearly, for everyone to understand, the 2 sides of the argument.

The Social Media People should list the specific factual claims/comments made by me, which it claims are lies or misleading.
(No ‘padding’ just a clear, brief description of the points.) Listing them as numbered points will help readers identify each specific point.

I will respond to the numbered list of specific assertions stating my understanding of the situation.
(I will be happy to provide 'proofs' where possible.)

This give both parties an opportunity to address the same points for readers to consider.

I am content to be judged by the conclusions of the contributors to this website, or any other suitable forum.

Steven,
The problem is that you equate a customer grievance with an insult. The fact that people get no joy from your company and then have to use a site like this sums it up perfectly. None of us want to waste our time going through this process at all but it is because of your company attitude that we do. All you do then is to try to discredit us. First you said we were all competitors - you thought people would buy that but that didn't work. Then you started attacking individuals, sometimes in a quite vile way: no self respecting company would want to be associated with that kind of stuff but you don't realize that do you.

Hey all you disgruntled folk out there.
It seems there are LOTS of VERY happy customers. See:

http://thesocialmediapeople.co.uk/reviews.php

I’m sure that you’ll all be sent your login details very soon, so you can also add your comments.

14.00, 27-05-2011: I suppose that now The Social Media People has (begun to) correct the T&Cs on its website (11.1), they will acknowledge that they were wrong before (Unfair Terms); and will therefore not be arguing with any of you about the contract which they failed to make properly in the first place.

To compare to the original (Unfair) version see:

http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/

Looks like they took some good business advice from that idiot and charlatan at BadBiz.

Why would they do that?

I notice that the review section on the socialmediapeople website displays similar 'linguistic idiosyncrasies' as those above by Mr. Jackson. Is there no one at the SMP that can write in English?

A few weeks ago The Social Media People invited a ‘complainer’ to provide their company details so that TSMP could prove them wrong:
(Quote): “Again, untill you reveal your true identity I am unable to post all the details to prove you wrong.”

Well, I have provided my real name, and have invited the Social Media People to try to prove me wrong – but The Social Media People seems very reluctant to address any of the factual questions/statements made.

So – do they not want to prove me wrong? Or would truthful answers to the questions, or publication of all the documentary and recorded evidence prove The Social Media People wrong?

Have they wound the company up or changed identity again?

It is quite possible to laugh at some of the things that happen when you deal with that remarkable organisation called The Social Media People.

Imagine the scenario:
An important email has arrived from the 'Collections Department' signed by Tina Foster. It emphasises that a payment is required.
I am worried, and want to get things sorted out with this important person/department within The Social Media People; so I telephone.

(Edited transcript, but retaining all relevant conversation and context.) (Full transcript available; or the recording.) :

The Social Media People - SP: Good Morning, The Social Media People.
Tom faulkner - TF: Oh Hi, can I speak to Collections Department please.
SP: Collections?
TF: Yes. My name is Tom Faulkner.
SP: Collections Department; sorry, what do you mean by Collections Department?
TF: Who am I speaking to, please?
SP: This is The Social Media People.
TF: Yeh, um, can you; who are you?
SP: We are the marketing company. We look after the advertising for Facebook.
TF: Yeh, I know that. Who are you?
SP: Oh sorry; I am the Manager, I am one of the Managers here.
TF: And your name is?
SP: Is S****, S**** P******
TF: S****, O.K. thank you S****. Yeh, I just want the Collections Department please.
SP: I don’t, I don’t quite know quite what you mean by Collections Departmentt. We don’t have a Collections Department per se. What is it you’re actually looking for?
TF: I’m trying to pay a bill.
SP: Right, O.K. erm, who would be your Account Manager?
TF: Er, The Account Manager is N***** but, erm, more recently I’ve only dealt with C********, er, and Tina Foster in the Collections Department.
SP: N***** & C********. Yeh, it’s actually in the Accounts you’re after. It’s just worded a little bit differently that’s all from where I am in my department. But yeh, it’s Accounts you’re after. Erm, I can’t transfer you thr... I’ll be honest, I don’t usually pick up this phone. This is why, erm, you’ll certainly not have heard my voice before, but can I pinch your details and I’ll go through to the other department and get either N***** or C******* to give you a call straight away?

So:
There is the Manager, who tells you there is no Collections Department - even though you've just received an email from - the Collections Department.
And the person I asked to speak to - Tina Foster? Well, I never did get to speak to her. It was almost as though she didn't exist.

Despite being on record as a very dissatisfied customer in dispute with this company, I have had three calls over the last week from their salespeople still offering their 30 day trail offer.

I'm feeling quite left out!

Edsarn is the 3rd person I know of who has received further offers of this superb deal.

I wonder if, like the other 2 lucky candidates, he/she gave it lengthy consideration and then decided that perhaps - he/she'd tell them where to go!

There are some useful bits of information on dealing with (some of) the persistent demands for payment (A letter from customer to demander, and to notification about possible 'outside collection agants') here:

http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/new/?topicseen#new

An irreverent, but very amusing 'cartoon' of The Social Media People's actions and policy, here:
http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/new/

and the cartoon has brought them out again, trying to bully people off the board just as before, just as on net66 complaints board and who knows elsewhere.

irreverent - but ain't it the truth Tom!

Have also had dealings with this ghastly lot. they are unpleasant and confrontational.
They told me I HAD to cancel by written letter, but subsequently claimed to the trading standards officer they had said I could do it via email.
That the comments and claims by their semi-literate Customer 'Service' Director (oxymoron) Steven Jackson have been found to have no substance is no surprise. Note also that Steve couldn't help putting in a little threat: ''We resent with passion fraudulent libelous comments & information posted on extortionists websites online and will fight them... '' . Sounds like he's going to be a busy boy.
here's a thought: if someone is telling the truth is it libelous to call them libelous?

Can both of these comments be true?
Both are direct quotations of 'Steven Jackson, Director, The Social Media People', and were made within approximately 24hours.

20 April – “We have instructed a solicitor to review the case, one of our in-house legal advisors; and obviously I believe he spoke to you a little while back...”

21 April – “We don’t employ solicitors, we outsource them, as and when need be.”

As I understand it, they can not both be true; so Steven Jackson lied.

Ethical? Integrity? Honest?

The Social Media People, real name The social media CON MEN:
Mr Stephen Jackson, aka Stephen Preston, actually now left the company. How can you continue to pretend, and defend a business that so many people are clearly unhappy with. If your business offered a good service, you wouldnt have these complaints. My experience with you has been an absoloute joke from start to finish, I urge anyone considering to use this firm, dont touch them with a barge pole, not only is the level of service ridiculous, the business model is designed to sell people promises, and deliver absolutely nothing. I gave them my correct artwork, but when they emailed my proof, it had changed, so I rejected the artwork - but they ignored this, and continued with the incorrect artwork and taking my money. Also, I cancelled my subscription over the phone to the boss, and on numerous emails, however they carried on debiting money after this. Anyone reading this who has also been stung, spread the word how bad this company is. Even if you havnt been stung, I have been 'un-intentionally' with them for 4 months, I must have had 100'000 impressions and I HAVE HAD ZERO PHONE CALLS, ZERO EMAILS AND ZERO CLICKS . IT DOESNT WORK, PEOPLE DONT EVEN LOOK AT THEM STUPID ADS ON THE RIGHT SIDE OF THE FACEBOOK PAGE. Message to the social media people, I will expose you, and bring you down, I know your address in Manchester. London MY AR$E!

There have been a few problems with this thread over the last day or two, but it seems to be working again now 08.15, 10 June 2011.

There is a MAJOR difference to its appearance though - ALL of the posts by 'Steven Jackson, Customer Service Director' of The Social Media People have now been removed.

So - Either ‘Steven Jackson’ and The Social Media People has had them removed, or a complaint against the posts of ‘Steven Jackson’ has resulted in their removal, or Steven Jackson has been barred from the site and his posts removed.

I’m sure we’ll miss the enlightenment he brought, and his inimitable style and panache!

Recent changes remind me of a song...

Where has Steven Jackson gone?
Long time passing.
Where has Steven Jackson gone?
Long time ago.
Where has Steven Jackson gone;
His posts removed; yes – every one.
When will they ever learn? When will they ever learn?

I’m sure we’ll all miss him terribly.

And does anyone remember the gloating and obnoxious ‘Love Fist 111’?
That post has also ‘disappeared’.

There have been a few problems with this thread over the last day or two, but it seems to be working again now 09.30, 10 June 2011.
There is a MAJOR difference now though - ALL of the posts by 'Steven Jackson, Customer Service Director' of The Social Media People have now been removed.

So - Either ‘Steven Jackson’ and The Social Media People has had them removed, or a complaint against the posts of ‘Steven Jackson’ has resulted in their removal, or Steven Jackson has been barred from the site and his posts removed.

Perhaps The Social Media People will be spending its time providing some genuine 'customer service', rather than the 'customer abuse' which characterised so much of their recent activity.

I thought this whole thing has gone away, but Ms Tina Foster just recently emailed me twice for payments and stating I owe them 3 mths payment, even though I have sent in cancellation letter 3 mths ago, sent in complaint letter a month ago demanding their reply to my complaint... And how kind are them in still running my Facebook ads even though I refuse to pay, where is the logic?

I too have been a victim of this scam, firstly I got a call in Febuary selling me advertising . I decided to go ahead with it and I paid for it . Next of all I got an invoice via email which did not state what I actualy paid for it just said "Goods" my credit card company said that can mean I may have signed up for a roll over contract. which they can continue to take money when ever they like and if you query it they will say thats what you paid for.. and you have no proof. Anyway
I had some problems organising the add, They insisted on me paying more for a standard add that I had already paid for so after a few heated conversations back and forth I just gave up and left it as I was then afraid that they would take more money from my card.
In May I got a call from a guy called Steve saying he would like to resolve this matter and as I had paid for my add he would like to put it live for me without the extra charge, I was delighted that I had some feed back so the add finally went live.. Its now June and I just recieved an email to say they have taken more money from my credit card there has to be some change in the laws where as you have to physically sign if you want a roll over contract, SO Watch out THEY CAN STILL DIP INTO YOUR CREDIT CARD AT ANYTIME.. also I nor any of my staff, friends or family ever seen the add on facebook. My credit card company will not stop the payments.. anyone any advice.. Irish business owner about to have a breakdown.

New information on The Social Media People's recent website changes following complaints to ASA.
See:
http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/msg816/

Hi Janesarah

Sorry to hear of your situation, one that many have found themselves in.
If my credit card company had acted this way then I'd be fuming. Please remember that it's your money and your decision where it is spent. It is not up to the credit company to make that decision or to judge whether or not you are in a rolling contact. They are there to act upon the wishes and instructions of their client which is you.
I would advise that you inform them of this and what you want them to do. If they refuse then I would close or freeze the account and inform the ombudsman.
I hope this helps.
Regards UTH

Little76

They were going to try this with me.
I got some advice and wrote them an email stating that I'm in dispute at being in a rolling contract with them, they have received my written notice as requested and from the date of the notice they or any of their partners have no authority whatsoever to charge my account or carry out any work for me or any of my companies. Any work they do after the notice will be treated separately to those before and any cost incurred after the notice period will be paid in full by them.
It seems to have worked for me, I hope it does for you.
Regards UTH

WOW! some serious liars on here.
iv been wanting to expose some of you liars for ages. if anybody wants to contact me fine, but do not lie. i dont even like the social media people they make my wife work long hours for not that much money but have not reduced wages in reccession and have always helped as much as possible.
I know for a FACT some of you are competitors, some of you are ex-employees and 100% some of you are IDIOTS!
ye, steve jackson is cocky B*STARD & only listens to his beliefs but at least hes not lied on here. I know for a 100% fact smp ONLY do rolling contracts iv heard all the spiel & 2b honest so have all you, but you seem to have selective memory's some of you. - the genuine ones anyway - if there are any that is!
why have all the companies defending comments been removed, is it because they shown that: COMPLAINTSBOARD.COM IS A SCAM. my wife seen the "reputation management" emails they got on the day the 1st post was put on here. and they never ever ever rang out off the number posted on here its a recruitment number at a different office. idone 1 quick google search and found this:http://www.zimbio.com/Exposing+Scams/articles/OnvCa8fpyxJ/Complaintsboard+com+Extortion+Site+NOT+CLICK
so whos the scam if whats on here is to be believed what about that site, can anyone be trusted. is the internet full of ### - i might set up a genuinely impartial forum to see. ... watch this space, anyway...

tom faulkner is a lonely old pedophile who has nothing better to do than make up stories every night AKA elemental - read the posts, there all the same bollocks. some of the other statements are steve jones OR steve winterbourne who is another lonely old man who runs a forum & loves a pathetic argument. read his forum, we should do him a collection and get him out of his house. my wife tells me they have loads of proof for all this and she is not a liar. he has also rang in and threatened to rape, yes rape a 19yr old receptionist who answered the phone to him. again they have proof apparently. i have had a laugh with her about some of the comments on here as some of them have been funny, but when i heard that i was absolutely disgusted. what a horrible vindictive vile individual. ste jackson is a ### i never liked him i think he fancies my wife. so when he has told her stuff in the past & has got back to me iv took with a mountain of salt. but she witnessed a young girl crying today because of steve badbiz jones. yes anyone who goes to badbiz.co.uk & even converses with that ### is as bad as him. my daughter is only 14 & i really am wound up by it. it made my wife cry & i cant wait to see him behind bars. it also makes sense about tom faulkner been a pedophile. a rapist & a pedophile together - nice.
i also know another poster on here is neil bryant. a pisshead who locks his step kids in their rooms every night. horrible horrible guy. i seen him at a bus stop drinking from a flask and was embarrassed when he waved to us. i must admit ive found a lot of this far fetched for a while but it makes sense. i know neil bryant was sacked for fraud, the rest i just have to trust her about.
only time will tell & if anyone has anything they can prove to me about been ripped off or "scammed" by smp i am very interested im still not 100% on them. but no matter what happens i know most of the comments on here are lies, i could put my life on that. you can tell the same old ### claims written in the same ways, ironic how somebody commented on
"linguistic idiocracies" i literally laughed out loud. read all the comments on here and im sure it will stand out.
why do i even care - well to be honest i struggle to, my wife can get a job anywhere shes good at what she does. but, ive heard some stoies these past few months & some of em actually make sense when i think about them.
i have just finished studies and have a lot more time on my hands and am going to dedicate some time to these issues. thie forum is mainly full of lies probably from competing companies. theres a lot around apparently. but its tom faulkner & steve ( www.badbiz.co.uk ) if you look at his facebook profile: https://www.facebook.com/sksbcm also then look at his "id" = "sksbcm" then look at www.badbizforum.co.uk and look at TOPIC: THE SOCIAL NETWORK MARKETING COMPANY LTD PENDING INVESTIGATION (READ 2610 TIMES) there is a member called "sksbcm" - HMMMM? steve "admin" jones says to him "Hey mate long time no see around, will have to go for a beer one night" wow! the guy literally speaks to him self - he is his own friend. suddenly you start to think how many of the 2610 time the post viewed is him pretending to be other people.
"pending investigation"? by who: steve jones, steve winterbourne, steve debtaddiction. karen "shefux" smith
steve needs to live by what he preaches. at least that ### jackson is consistent in what he has said.
please note for future reference steve winterbournes facebook profile as of 13/06/2011.
https://www.facebook.com/profile.php?id=100000198055038&sk=wall
he changed the profile pic at 21.50 on 13/06/2011 - WHY? all will be revealed very soon.
DOES ANYBODY DTILL BELEIVE THIS FREAK? - me neither.

now, i personally am sick of this upsetting my wife & i promise, YES PROMISE to prove all this ### wrong.
he seems to have a laugh at smp for prentending to be other people when this ### is the main offenders. i wonder what his problem is.

A FEW QUESTIONS ABOUT THESE PEOPLE:
does anybody think him & tomF are a little close for people who only met a month or so ago online?
are tomF & steve jones and steve winterbourne the same person?
are they a peadophile ring?
do they run illegal porn websites?
are they to be trusted?
do they pretend to be other people all the time?
are they EVERY SINGLE comment on here?
what did the social media people find out about these 2 to piss them off that bad?
was it child porn? or illegal porn?
can i my wife access the recording of some of these peoples threats?
did steve jones/winterbourne/debt addict/euromove threaten to rape a 19 receptionist?
do i have PROOF tomF has been accused of pedophilia on AT LEAST 3 OCCASIONS?
do i now have as much spare time on my hands as these 2 liars?
will i "publish everything" as tomF has requested to the SMP in the past?
will i stop at nothing untill people know the actual truth?

The truth is im not arsed about the SMP but i WILL expose these people.

Oh I forgot 1:
Have i only diclosed about 1% of all the knowledge & proof i have on these 2 grooming liars?

watch this space, i am going to launch my very own forum on people who lie on forums as i am sick of hearing abouth them every night. apparently SMP have still being doing very very very well so you idiots arent having an effect but lying, getting very shirty with my wife on the phone and finaly making an office junior cry might be the thing you regret most in your whole life.

i will post my phone number and other details soon so i can get feedback and see if anyone on here is genuine. as i said steve jackson is a ### and if i could topple him aswell i will die a happy man.

speak very soon forumer's.

i quite like this forum, if i get a few angry messages i might even set my own up, but actually only allow the truth - theres definitely a niche in the market.

Anyone new to this forum should make sure they also read criticism of The Social Media People:
1. The new, but growing, pages of evidence on another thread:

2. Another website which also helps expose the activities of The Social Media People:
http://badbizforum.com/the-social-network-marketing-company-ltd/the-social-network-marketing-company-ltd-pending-investigation/

Hi Guys,

I received this message below from a new profile called "I will expose you ALL - LIARS"
Be very careful everybody as I believe that somebody from The Social media people is on the verge of a psychotic breakdown and could be prone to violence.

hi neil - are you still a pisshead - do you still lock your kids in their room and scream at your wife. do you still steal from every company you work for. do you still think you can get away with everything. do you still stink of ### & stale beer. do you still drive that ### bmw. do u think u got away with everything. i know i said it twice but i i like to things more than once. its makes it worse - youll know what i mean.

I will expose you all -LIARS,

Your post is so transparently from the same stable it is untrue - the length, the use of capitalization here and there, the obscene accusations which are quite ridiculous - interesting because you make them on a forum for effect whereas most people would go straight to the police if they were true. But they are certainly libelous and you give your location only as the United States. That's very cowardly for someone with so much to say. Give us your full name so we can report you to the police.

The fact is that you will not expose anyone as liars or competitors because that's not what we are about. You can only make bellicose and ###ic threats.

Janesarah,

You must report your credit card as stolen or lost. That will break this transaction when they issues a new card - otherwise your card company WILL keep paying it out and you will have to keep fighting to get your money back. A new card comes in a few days so it shouldn't be a problem.

Hi All,
I'm Darina, a small store owner in Ireland, and also a victim of these scam artists. I use Facebook regularly, and when I was cold called by The Social Media People about doing an ad, I questioned their legitimacy, as as far as I was aware, you made your own ads on Facebook, and how could they be ''selling'' them to me? They informed me that the market had been opened up, that they were now the only company who could sell these ads, and it was the only way to do one now. (I stupidly believed this as I hadn't seen any ads appearing on my personal page for a long time-and when I said this to the lady, she said this was because of the new way ads were being ran on Facebook). Then when it came to payment, they wanted my credit card details, which I was very reluctant to give. I said ''why would I just give my details to anyone over the phone for them to use at any stage?'', and tried to send them a cheque which they wouldn't accept as it ''wasn't a guarantee of payment'' for them. I called their bluff and said I wasn't happy to go ahead with it if this was the way they insisted on being paid. I was later called by a ''Manager'' who assured me that my card would only be used be used for the initial payment, and that obviously a huge company like them could not be in business if they were going around illegally charging money to customer's cards. He even went on to tell me that my credit card company covered me in the event of such happenings - and therefore there was nothing possibly wrong with the situation!
Anyway, ad ran and like the rest of ye, I kinda copped on that it had never ran when I was checking out my weekly insights paged from Facebook. I knew they would argue that it had etc etc, and just put it down to a bad mistake on my part. But then I got the second 'invoice', and noticed the charge on my card, and today, before I was going to call them, googled them, finding this forum!
When I rang, I was very nice to begin with, and asked to speak to Asleigh who was my account manager. Ashleigh was not available, they offered to call me back but I said I'd hold, and low and behold, Ashleigh became available seconds later - with the exact same voice as the receptionist!?!? She was immediately on the defense, saying complaints were not her area, and when I said that the Ashleigh I had dealt with was a man (which it was), she said it was her I had spoken about payment with before!?! She claimed I had verbally agreed to a rolling contract, which I DEFINITELY did not, as I had to be convinced by ''Ashleigh'' to hand over my card details for the ''one-off payment''. She said when she went through the details with me that I was told about having to cancel the subscription. I certainly was not, and in fact distinctly remember her saying that regularly the ad would continue to run requiring cancellation, but in my case I was only doing the 30 days, which I double checked with her. She was very quick to ''remember'' me agreeing to the rolling contract (very good memory!?!), and I had a long ''discussion'' with her about her and the company she works for, and apparently, she sleeps very well at night...
So reported my credit card as lost this evening to avoid any other money going to these b***ards, and look forward to the ''solicitors letters'' arriving.
Will investigate the chargeback thing tomorrow...