Menu
For Business Write a review File a complaint
The Strainbank Customer Service Phone, Email, Contacts

The Strainbank
Reviews and Complaints

www.strainbank.com

Learn how the rating is calculated

1.0 11 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Strainbank Reviews 20

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Strainbank Dont trust these guys, they took my cash and now I cant even get ahold of them

Dont trust these guys, they took my cash and now I cant even get ahold of them. Theyre straight up crooks, dont send them any money or youll regret it.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The Strainbank strainbank.com is the real deal

strainbank.com is the real deal. They got the best clones around. I got some clones from them and they were healthy and grew big. I am happy with my purchase and will buy from them again.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Strainbank Strainbank is a total scam!

Strainbank is a total scam! I ordered some stuff and never got it. It's been like 2 months now and still nothing. I had to call my credit card company to dispute the charge. Don't waste your time or money on this place.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

The Strainbank i bought seeds from these guys and they didnt grow

i bought seeds from these guys and they didnt grow. i tried calling and emailing but they didnt answer. dont buy from them or james!

Read full review of The Strainbank
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

The Strainbank The Strainbank is a total rip-off, don't waste your cash

The Strainbank is a total rip-off, don't waste your cash. They'll fib about the strains, then switch them up and send you old sativa clones that take ages to flower. And when you call them out on it, they'll block your number and ignore you. Don't fall for their tricks.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

The Strainbank Took like 10 days to get my clones and 3 were like broken in half when they came

Took like 10 days to get my clones and 3 were like broken in half when they came. Plus, 4 others were dying like within a day. Don't order from this site, man. I'm gonna talk crap about this site forever and tell anyone who asks that their stuff is garbage.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Strainbank The Strainbank is a big rip-off, they just want to trick people into giving them good reviews on Google so they can get free seeds

The Strainbank is a big rip-off, they just want to trick people into giving them good reviews on Google so they can get free seeds. Paul is a real sneaky guy, he tried to pull a fast one on me and charged me twice the price that was listed. They won't let you pick up your order in person, they make up excuses about Covid and only want to ship it to you. Stay away from these guys!

Read full review of The Strainbank
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Strainbank This guy **** is a total scammer and a fake

This guy *** is a total scammer and a fake. He told me one price, but when I said I found it cheaper online, he blamed it on low supply and jacked up the price. Then he raised it again! He was so rude and disrespectful too. I wouldn't recommend this company to anyone. They're totally fake and fraudulent.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Strainbank I went to this place in *** to get 4 clones for $160

I went to this place in *** to get 4 clones for $160. When I got home, I saw that my plants had Powdery mildew. I reached out to the guy in San Diego and they said they'd send me replacements plus 2 more. It took a week to get here and they came in plastic fishing tackle boxes. Unfortunately, all 6 plants were mushy and had broken stems. They said they'd send me another 6, but then they stopped responding to my texts and I never got what I paid for. They took my $160 and ran.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

The Strainbank I bought 12 clones from The Strainbank but they came all wilted and stinky

I bought 12 clones from The Strainbank but they came all wilted and stinky. I took pictures and sent them, but it took two weeks of back and forth text, email, and calls to get a copy of their replacement policy. I agreed to pay for six to get one replacement per purchase, but now they don't text back, take calls, or emails. I'm out $400.00 and feel like a sucker. What can I do? I know now to never send a money order to *** at 578 *** #*** San Diego . *** I Its a tell why isn't the same address as the business. I should have known at 63 years old, but I can't believe I fell for it.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

The Strainbank Got 20 clones from The Strainbank

Got 20 clones from The Strainbank. They came in a small box and took 4 or 5 days to arrive. They don't ship overnight. Clones were in the dark and got shocked when I put them in the light. 10 out of 20 died. 5 were DOA and 5 more died in 3 days. They sent 8 more and 4 of them died in 3 days. These guys are newbies and don't know how to run a biz. Clones come from an apartment in San Diego, Ca. Don't do biz with them. Hope they don't play golf cuz they don't know their [censored] from a hole in the ground!

Read full review of The Strainbank
Hide full review

The Strainbank Complaints 9

ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I went to California and bought some Flower from The Strainbank

I went to California and bought some Flower from The Strainbank. I ordered $1000 worth of product and they said they would deliver it to my campground, but they never did. I'm really upset and want my money back.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank So, I decided to write a review to warn others about my experience

So, I decided to write a review to warn others about my experience. I ain't gonna lie, I was pretty disappointed with The Strainbank. I forked over $300 for some seeds and waited a whole week for my order to arrive. But guess what? It never did. I tried calling and texting the company multiple times, but no one ever got back to me. It's like they took my money and ran. I wouldn't recommend this company to anyone. Save your money and go somewhere else.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I was at a campsite in California and I ordered some flower from The Strainbank online

I was at a campsite in California and I ordered some flower from The Strainbank online. I paid $2000 with my debit card and talked to sales reps James and Paul, who said they would deliver my order to the campsite. But they never did. My order never showed up and five people lost their money. I want a refund of the $2000 I paid for something I never received.

Read full review of The Strainbank
Hide full review

Is The Strainbank Legit?

The Strainbank earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Strainbank to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Strainbank is known for their high standards and safety. If you're thinking about dealing with The Strainbank, it's wise to check how they handle complaints.

The Strainbank has claimed the domain name for strainbank.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Strainbank.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Strainbank.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Strainbank as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for The Strainbank have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Strainbank.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While The Strainbank has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The Strainbank protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to The Strainbank has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I spent $400 on some weed clones from The Strainbank on April 25th

I spent $400 on some weed clones from The Strainbank on April 25th. They said they'd be here that week, but it's May 12th now and still no clones. We've called and texted them a bunch of times, but no luck. They said they'd check it out once and then said they had some trouble in the company. Now they're not answering at all. I used cash app and they took the money right away.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank Strain Bank made us send $500 through Zelle and gave us a tracking number

Strain Bank made us send $500 through Zelle and gave us a tracking number. But they never sent the product to USPS and now they're not responding to our calls, emails, or texts. They took our money and won't deliver or talk about the products we bought. They made us use Zelle so we can't get our money back. We lost $500.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I paid $180 for 12 feminized seeds

I paid $180 for 12 feminized seeds. After three days, I asked for proof of shipping. He sent me a picture of a tracking number along with my address. I checked the item at the USPS link, but it was never checked in. He refuses to answer me or respond to my text messages. I paid him via Zelle as he requested. There are many different addresses, and I also saw reviews for the same problem I had. This is a scam.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I ordered from The Strainbank on April 30th for $135

I ordered from The Strainbank on April 30th for $135. I ordered some new stuff and a replacement order. They said my order would be sent out, but when I texted them, they said it was damaged and would be replaced in a few days. I texted them again on May 3rd and they said it still hasn't been sent out. I want my money back or my order sent out. Other people need to know this is a scam.

Read full review of The Strainbank
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I got a green card to grow weed for my health

I got a green card to grow weed for my health. I usually get plants from local farmers or grow from seeds. This year I found Strainbank (SanDeigo CA) who had pure Indica strain of plants which is known to be more healing and calming. I ordered and paid for two plants $115 back in June and still haven't got the plants. They kept saying they were having shipping problems, i.e. boxes were returned because of water damage. When I opted to finally cancel my order because it was now too late to grow the plants to maturity they started calling me names and telling me I was not patient and was whining about a measly $115. They stated they do not give refunds but have canceled my order because I am a "scummy human".

Read full review of The Strainbank
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

The Strainbank I got clones from this company and waited a week for a tracking number

I got clones from this company and waited a week for a tracking number. I messaged them but they didn't reply. Later, they said they'd send me seeds, but I can't grow from seeds. When I got the seeds, I asked for a refund address, but they didn't reply to my texts or emails. I just want my money back. I left a review and they said my money paid for it and thanked me for donating to veterans. This company is garbage and rips people off. They spend your money without consequences. I paid $250 with Zelle and only have text messages as proof. I don't know how to download them.

Read full review of The Strainbank
Hide full review

About The Strainbank

Screenshot The Strainbank
The Strainbank is a highly reputable and reliable source for cannabis genetics and clones. With over a decade of experience in the industry, they have established themselves as a trusted provider of high-quality cannabis plants and seeds.

Their website, strainbank.com, offers a wide variety of strains to choose from, including both indica and sativa varieties. They also offer a range of hybrid strains, each with its own unique characteristics and effects.

One of the key benefits of using The Strainbank is their commitment to quality. They take great care in selecting and breeding their genetics, ensuring that each strain is stable, potent, and true to its lineage. This means that you can trust that the plants you receive from The Strainbank will be healthy, robust, and capable of producing high-quality buds.

In addition to their genetics and clones, The Strainbank also offers a range of services to help growers get the most out of their plants. They provide expert advice on everything from growing techniques to strain selection, and they offer a variety of resources to help growers succeed.

Overall, The Strainbank is an excellent choice for anyone looking to grow high-quality cannabis plants. With their commitment to quality, expertise, and range of services, they are a trusted and reliable source for cannabis genetics and clones.

Overview of The Strainbank complaint handling

The Strainbank reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Dont trust these guys, they took my cash and now I cant even get ahold of them was posted on Jun 24, 2023. The Strainbank has an average consumer rating of 1 stars from 20 reviews. The Strainbank has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.7
1167 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Strainbank Contacts

  2. The Strainbank phone numbers
    +1 (858) 900-1864
    +1 (858) 900-1864
    Click up if you have successfully reached The Strainbank by calling +1 (858) 900-1864 phone number 0 0 users reported that they have successfully reached The Strainbank by calling +1 (858) 900-1864 phone number Click down if you have unsuccessfully reached The Strainbank by calling +1 (858) 900-1864 phone number 0 0 users reported that they have UNsuccessfully reached The Strainbank by calling +1 (858) 900-1864 phone number
  3. The Strainbank emails
  4. The Strainbank address
    3434 Tony Dr., San Diego, California, 92122, United States
  5. The Strainbank social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all The Strainbank contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.