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Timeshare Users Group / TUG2.com review: Conning people for Membership 8

G
Author of the review
1:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I wish to inform the public that following company in Goa is cheating innocent customers like us by telling lies and giving false commitments and conning people into paying money in their bank account.

The Timeshare Users Group (Unit of Royal Goan Holiday Resort Pvt. Ltd.)
Joalda Apartments, Landscape Builders, Naikavaddo Calangute - Goa 403516
Landline: [protected]
Mobile: [protected]

Their marketing executive Ms. Natasha kept phoning my son for 4 days with an offer that if he pays Rs.10, 000/- as membership fees for joining their Timeshare Users Group, they will sell his unutilized 6 nights-7 days vacation to a French couple who needs the same urgently. They guaranteed him that if he puts Rs.10, 000/- in their bank account, by same evening they will transfer Rs.49, 000/- to his account towards exchange of the 6 nights-7days.

They sent him an introductory mail explaining benefits of membership etc. Then he asked them to confirm the offer of Rs.7000/- per day in writing, which they did. Then some Ms. Melisa called him saying that she is Head of Quality and “guarantees genuineness of the offer”. She also promised a 3 nights – 4 days free stay at their resort in Goa.

Ms. Melisa also sent an sms on 13.11.13 reading as under (saved in my mobile):
“Gud morning sir, this is Melissa (timeshare users group). I hope u will send me the details, payment today as I have already blocked the clients. Plz respond back. Thanks.”

My son deposited the money on 13.11.13 for credit to their Bank account in HDFC Bank - Candolim Goa Branch believing their offer and sent them the details along with a completed registration form. Then Melissa called back at 4 pm on same date and informed that verification will happen on 14th morning and by 14th evening the amount of Rs.49, 000/- will be transferred to my bank account.

On 14th Nov. their verification person called. On asking, she told my son that their registration process will take 4 days and after that the amount of Rs.49, 000/- will be transferred.

Sensing that they are frauds, we asked them to refund my Rs.10, 000/- but they are giving funny excuses, like my son has signed their registration form and have to abide by their rules. They have stopped responding to our phone calls..

Based on this bad experience, I checked on the internet and realized that this company has conned many people in the past which can be seen by visiting the link below:

http://www.consumercourt.in/travel-agent/35977-cheated-royal-goan-holiday-resorts-private-limited.html

We all need to be very careful with these so-called time share people.

GK Singh

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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W
W
webchecker
IN
Dec 13, 2013 10:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Please be aware that this Company ( Royal Goan Holiday Resorts Pvt) is NOT IN ANY WAY connected to the Royal Goan Beach Club or Royal Resorts (both part of the Karma Royal Group).

If any member of the Royal Goan Beach Club is concerned with any matters pertaining to their membership they should contact the Odyssey department (Membership services) in Margao - [protected]/01-09 or email odysseyindia@odysseypremier.com or myself: - webchecker@royalperspective, com

Regards

Susan
for and on behalf of Karma Royal Group

R
R
Ravindra S
IN
Dec 22, 2014 2:48 am EST

TUG Membership
Inbox
x
HOLIDAYS

Attachments1:16 PM (55 minutes ago)

to me

Dear Sir,

As per the telephonic conversation had with you, you can pay Rs.10, 000/- for lifetime registration in our company where we have assure you rentals up to 7000/- per night towards your accumulated weeks in Country Club resort and complimentary free stay in Goa for 2/N and 3/D.

This will be only one time payment for lifetime and there will be no annual renewal fees. Once we receive your application forms and the membership fees of Rs 10, 000/- we will immediately process with your rentals towards Country Club Holidays.

The actual cost of the registration is 12, 500/- but as a special offer we are offering you a lifetime membership for Rs 10, 000/-

We have Ready customers who wants to urgently utilize your Country Club Holidays accommodation as we have bookings. All you have to do give us your accommodation on rentals.

As an assurance we provide you money back guarantee

For any reason if our company fails to provide you rental Inquiry then we will fully refund your membership fees of Rs.10, 000/-

Bank details

Account Name : Timeshare Users Group

Account No : HDFC Bank [protected] Current Account

Branch : Candolim Goa

IFSC Code : HDFC0001256

Thanks

Natasha

Timeshare Users Group

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Ravindra Reddy Attachments1:30 PM (42 minutes ago)
---------- Forwarded message ---------- From: HOLIDAYS

V
V
VeenaNaidu
IN
Jan 04, 2015 1:08 am EST

I faced the same issue from these ### timeshare group..Did anyone get paid back atleast only 12500/- or 10000/-
If yes please mail me to lostwayback@gmail.com for the procedure to get back the money (registration fee)

K
K
karunaker reddy
IN
Jan 07, 2015 1:34 am EST

anybody got paid. can we trust this.

A
A
Ajay Toshniwal
IN
May 13, 2016 5:37 am EDT

Don't trust these company.. they all are fraud.. I also got the call and mail.. I told them if you have ready customer and booking also conform collect the money from customer and deduct your membership and pay me remaining amount.. but person (Nisha) disconnected the call.

Calling person details...
Nisha
[protected] Mobile [protected])
Give and Take Holidays
( Timeshare Owners Group )

P
P
PS2612
IN
Jun 27, 2016 10:47 am EDT

I also received similar promises for 3 years.. They took 15000 from me and after there customary letter confirming my membership.. I have never heard from them.. They promised me s ready family interested in hiring my holiday week for 60000/- and the moment I paid them there membership fees.. All calls stopped.. It's been 2 years

The company in Goa is hoax and looting the people

D
D
Deepak Jagannath
IN
Aug 03, 2017 12:51 am EDT

Hello,

One of the Officers by name Ms. Pooja at Give and Take Holidays (Timeshare Owners & Users Group) called me and promised that she would help in renting out my Timeshare moment I register with them. I paid Rs. 15, 000/- towards registration charges on 20th July 2015. I should have got the rental amount the very next day of Rs. 49, 000/-. Till today, I have not got any amount and they are not ready to refund the registration amount in spite of several calls and emails. Now, if I try to visit their Website, it says that the URL has been expired on 16th June, 2017.

Address: G-4, Joalda Apts., Naika Vaddo, Calangute, Goa - 403 516
Tel: [protected]

My name is Deepak Jagannath and Registration ID is GNT (O) 8123.

How do I get the refund?

Thanks and Regards,
Deepak
-[protected]

R
R
rarita mulye
US
Nov 10, 2018 7:53 am EST

Yes.The modus operandi is the same. These people are cheats . After paying them a membership fee in 2013 they did not sell my timeshare as promised, then gave a variety of reasons like slack season and lack of tourists which was the absolute untruth for the year 2014
In 2016, I put in a request as member for booking a hotel for my personal holiday in December end which they said was difficult but eventually sent me a name of a south Goa beach hotel booking for 4 nights . When we made the travel bookings and asked for the vouchers the cat came out of the bag that actually No Booking was available for the 3 persons that they had sought the personal details for the booking.In no way there is any credibility of these people.Today in November 2018 i am trying to see their notifications and holiday offers on their website, the website is itself removed. the johnnies have bolted with the monies. Goa and such schemes are now crossed out for their credibility for timeshare sales and earning anything thereon. Rent out your timeshare yourself or enjoy it yourself but don't bring any of these sleazy persons into the scene forever...S.D.Mulye (MUMBAI)

  1. Timeshare Users Group / TUG2.com Contacts

  2. Timeshare Users Group / TUG2.com phone numbers
    +1 (904) 298-3185
    +1 (904) 298-3185
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    +1 (800) 243-1921
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    Order Line
  3. Timeshare Users Group / TUG2.com emails
  4. Timeshare Users Group / TUG2.com address
    P.O. Box 1442, Orange Park, Florida, 32067, United States
  5. Timeshare Users Group / TUG2.com social media
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