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The United States Social Security Administration Customer Service Phone, Email, Contacts

The United States Social Security Administration
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1.4 61 Complaints
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The United States Social Security Administration Complaints 61

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The United States Social Security Administration deceitful people

I filed for widows benefits in 2003 on my second husband. I was 61. I was told I could file on my first husband when I reached 65 and I would get a higher amount. Filed the claim 10/03/2007. I was told I would receive a claim letter in 30 days. Instead she unreasonably delayed my claim for 5 and 1/2 months. Her excuse was "It's on a supervisor's desk or I'm going on vacation for a week or it's a holiday and I won't be in the office until next Monday or call me... I have one more question to ask you."I've searched my brain and cannot figure out what this nightmare is about. I told the truth and followed the rules and still don't know why they stalled for 5 1/2 months. Finally, around Feb. 1st they sent me an entitlement letter stating I would receive back pay Feb.9th and my benefits would start in March. Guess what? They claim the Post Office lost my back pay. I have direct deposit... so I knew that was an outright lie. I have no way of finding out where my back pay is. Last time I called I was told they would issue another check but that would take another 10 days. I think they are stalling again and possibly breaking the law and there is nothing I can do.I am 65 and counting and this has been a very bad experience. I thought I would spend my older years not having to fight the system but it has not turned out that way. I am very angry that the people who work for SS is so deceitful & calling the 1-800 number is a joke.

Read full review of The United States Social Security Administration and 19 comments
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RoySmith123
US
Oct 29, 2019 4:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do not know why I get calls from other states of The United States and I got a call from someone in El Paso Texas claiming to be with the Department of Treasury and I got another call from someone claiming to be with the Social Security Administration and both people tell me that I have a warrant of arrest and will be arrested and I do not know

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Stephen Ulrich
US
Dec 12, 2018 1:45 am EST

It took to long on the phone. I waited for 2 hours why and I didn't even get anyone to answer.

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Brad Stitzinger
US
Sep 18, 2018 7:30 am EDT

I lost my social security card and I went today to get a new one. I got there and they are open Monday Tuesday Thursday and Friday from 8-4 and Wednesday from 8-12. Why the heck are they not open till 4 on Wednesday. The rest of the world works those hours but not a half day in the middle of the week. It's not very customer service friendly.

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Meche ZaboraeEsq
US
Feb 27, 2018 8:04 am EST

Social security [protected] customer services representatives and supervisors are very nasty unprofessional team of ignorant people who have no emotions compassion for disability people accounts. they had ashley fail in setting up my direct deposit of my social security money now got wait be late paying my bills, getting prescription, cellphone, internet services and transportation gas electric water bills etc. I want sent to me names-email of people to file in civil court class action law suit against social security administration main office. also walmart money card place a funding reversal on my debit checking account for my social security money was with held for weeks no access to my money atm machine
Money card staffis also stupid hardly speakenglishclearlyplaceyouon hold don'tgetthesupervisorcometothephone hang up on you I never got a walmart moneycard letter saying my account was at risk security reason had to be lockedout I had to set up a new direct deposit account for my social security direct deosit won't be held back whicjh has been done. they had an overdraft fee $10. when had enough in my balance cover a monthly fee of $3.00 which left 7.00 what was that charged fee for? whencalled customer service number claim I had requested for a refund it was going be mailto mein 10 days. I never request for a refund for what itemnone. this was a way for them to close my accountwith out my knowledhe or breaking the banking rules regulations either. were going reportto attoeny general, bbb, consumer protection, state attorney office, governor, congressman, city council, news broadcast networks, radio-televesion host, socialmedia online other gov, agencyorganizations too. if interested in getting your complaint heard in court oflaw contact us,, freedom fighters club
Pubmillionaires@gmail.com

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Nicole Majors
US
Jan 25, 2018 5:33 pm EST

I am scheduled to have a perc interview with ssa representative abigail kirby on the 31st of january, I called her several times to inform her that I would be unable to attend, as well as to ask her if we could conduct the interview over the phone. she has never answered the phone calls, nor has she responded to any of my voicemails. I then call ssa's 1 800 number to try and retrieve ms. kirby's email from them. the first representative retrieved her email and gave it to me but when I called back in order to confirm the email address, the representative tells me that she does not have access to that information. I then ask to speak to a supervisor and ask him to confirm the email address and he states that he is not at liberty to give me the information. I then tell him that when speaking to the first representative I was given the email address, he then tells me that just because someone gave me some information that they weren't supposed to doesn't mean that he's going to do so. so somebody tell me how in the bloody hell am I supposed to contact this slacking representative? I called the local office to get her email address and got the same outcome. now I am not too sure if I should use the email address that I received because evidently I retrieved it by mistake,

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Cranswick
US
Nov 13, 2017 5:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been fighting with ssa since april 2015 about benefits. I am currently paying an overpayment because they said I was qualified under my 1st husband and I was not. I was told I qualified under my 2nd husband but am still trying to find out what is going on. I receive letters from ssa and cannot get amyone to explain what is going on. I am constantly receiving letters from ssa. everyone states different amounts and i'm upset that the local office does not make appointments only on a walk-in basis. I feel that is an invasion of my privacy that I should discuss my concerns in front of a room full of people. i'm at the point of giving up as it seems nothing can be done.

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Antoine j khoury sr
US
Oct 05, 2016 12:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

What authority a social security judge can interfere between a client and his lawyer and make a decision favor my lawyer against me his client. my story is I hired a ss lawyer signed the document after denied and appeals with the ss judge I won my case received my benefits and my lawyer got paid from the benefits I received all of sudden my lawyer asked for more money and send me bills and him and the judge agreed that the ss office pay my lawyer more money and withholding the money from me when I retired when I appeal it same judge denied. confused lost trust in the ss judge and my ss lawyer.

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Ang
Jun 16, 2008 10:51 am EDT

I got married in 2003 in laughlin, nv. since the ceremony was on a boat from one of the casinos and made it's last stop in arizona, I was required to get an arizona license. since then I have been attempting to change my last name to match my husbands. I keep getting denied. if I go in to the offices or try to mail in my application I get the same feedback. the social security offices don't like the way my marriage certificate looks. I can't change how arizona does things. calling the 800 is a joke, and I haven't been able to find who I can contact in order to get help. evidently, is you make a fake name you have an easier time chaging your social security card then if you get married.

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Michael Higdon
US
Jun 14, 2016 6:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am amazed as I read these complaints. I qualified for medicare a year ago. until I qualified for medicare, although i've heard horror stories, i've never had any dealings with the government. i've had several problems for the past year still unresolved. i've made a few conclusions after my past year multiple experiences and research.
First, it's a culture! the bureaucracy, lackadaisical attitude and even incompetency is a culture created by its structure. no or little management or accountability. even our elected officials, top down, act as if they are aware of the issues, act as if they will fix the problems, act as if the really care but they only contribute to the problems. it's absolutely unbelievable and deplorable what I have experienced, witnessed and learned the past year about ssa, medicare and the irs.
It's time our government operates with the same accountability, performance standards and work ethics as business. it's time the employees are provided the same benefits as the working class in business. as corporations, we can no longer afford to provide government employees pensions and excessive vacation time! it's time government employees meet the same performance standards and subject to termination as the working class working in business.
Second, we can't rely on government management or our elected officials to make any effort to make these changes. it's up to the voting working class to be outspoken, get involved, make known these issues and we're not going to take it anymore! "the wheel that squeals the ouudest get greased!" I believe america is beginning to wake up! no one should have to go through what I or millions of others have gone through with their government experiences.

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Toy Poodle
San Diego, US
Jan 06, 2015 7:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

It is shameful of the Social Security Administration to only approve low life people who use their SSI checks to buy illegal drugs. It makes me wonder if some members of the SSA are not hooked on crack.

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Overview of The United States Social Security Administration complaint handling

The United States Social Security Administration reviews first appeared on Complaints Board on Mar 4, 2008. The latest review Terminated permanent social security number was posted on May 12, 2024. The latest complaint Retired employee pension never received upon approval dec2019 was resolved on Dec 18, 2020. The United States Social Security Administration has an average consumer rating of 1 stars from 61 reviews. The United States Social Security Administration has resolved 7 complaints.
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  1. The United States Social Security Administration Contacts

  2. The United States Social Security Administration phone numbers
    +1 (800) 772-1213
    +1 (800) 772-1213
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  3. The United States Social Security Administration emails
  4. The United States Social Security Administration address
    1100 West High Rise, 6401 Security Blvd, Baltimore, Maryland, 21235, United States
  5. The United States Social Security Administration social media
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    Aug 11, 2024
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The United States Social Security Administration is ranked 1 among 21 companies in the Social Services category

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