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I joined the Trim Down Club and paid money for the registration, subscription etc. After that I tried to contact them, but it turned out that there weren’t phone number or address. I was furious and searched everywhere, but nothing. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.
The complaint has been investigated and resolved to the customer's satisfaction.
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I dunno, I just emailed support@trimdownclub.com ... it worked for me.
Thank you for your reply here. You are spot on. You can reach the Trim Down Club Customer Service Team through the email above!
After attempting to contact them I finally filed a complaint with CLICKBANK, who processes their money transactions. IGo to CLICKBANK.com and follow the links to get a refund. I just told them I was dissatisfied in accordance with their 60 day money back guarantee and I want a refund. Within a few days I heard from Trimdownclub offering me a program upgrade and extension to a 90 day guarantee. I replied to their e-mail that I did not want an upgrade - I wanted a refund. I wrote back to CLICKBANK and again demanded a refund and within days my refund was refunded by CLICKBANK. When filing with CLICKBANK you will need to include your original Order Number from them.
When all else fails - Follow the money. It works.
Hi, my name is Adam Feldman, Director of Client Relations at the Trim Down Club. I am happy to confirm that you were fully refunded. If you need anything else going forward, please do reach out to me at adam.feldman@trimdownclub.com. I would be more than happy to connect you to one of our registered dietitians free of charge. You deserve to accomplish the goals you set out to achieve, and I would like to help you do just that! Look forward to hearing from you :)
I had the same experience with them they took £66 out of my account that was over a month ago now, am bloody furious it's left me skint now, if we get a breakthrough please let me know, IT'S A ! SCAM! please don't register with them.
Hi, I am sorry that you feel this way. And, I am wondering if you gave the program a chance?
If not, I would be happy to provide you with some extra alternatives (which would be completely free) that can help you lose weight naturally. One of them, would be a free consultation with one of our registered dietitians. Either way, I want to make myself available to you if you should have any questions or concerns. I can be reached at adam.feldman@trimdownclub.com Your satisfaction is my number one concern here, so don't hesitate to write to me :)
TRIM DOWN CLUB ! - I wanted & refund & sent endless emails withing the early stages of 60 day trial period. Thankfully I read about contacting CLICKBANK from another poster on here. CLICKBANK WOEKED I got refund notice after brief telephone conversation with them & then email confirming refund activated. So easy after all hassle trying to get hold of Trim Down Club. PS Can I recommend if not been before go to Slimming World. I have just gone back & it feels right.
Hi Jeannie, My name is Adam Feldman, Director of Client Relations with the Trim Down Club. Thank you for your review.
I can confirm that your refunded was processed 5 minutes after receiving your request. I think that is a record :)
All jokes aside, please don't hesitate to contact me if you need anything. My personal email is adam.feldman@trimdownclub.com I have some really special offers (like free consultations) at my disposal, so please don't be scared to drop me a line ;)
YES! We need to stop Trim Down Club.
They sound so convincing in the presentation
and we have made a payment but we've done all
we can to get our money back but we can't get
it back. Plus their's no contact number or address!
They are scammers!
Don't get deceived people!
Hi Emily, I saw your post on this site and I wanted to reach out to you to let you know that you can always contact the Trim Down Club directly at support@trimdownclub.com for a prompt and personal response.
I appreciate your feedback about the program and assure you that the Trim Down Club and its methods are based on hard science and facts about what has been shown to promote weight loss and improve health. By combining sensible nutrition and avoiding highly-processed foods, our members find that weight loss is much simpler than they ever thought possible. Because they never feel deprived! Even foods that we encourage you to avoid are easily replaced with tasty, flavorful alternatives. It’s not about calorie counting or depriving yourself. And that’s what makes us so different.
Another thing that makes us different is the incredible value of the Trim Down Club. Many programs charge weekly or monthly fees for the kind of service we provide. The Trim Down Club is a budget-friendly way to achieve long-lasting results with unlimited access to the Personal Menu Planner, our growing collection of fat-burning recipes, the support of the forums and groups, and access to registered dietitians for professional nutritional advice. Normally, a consultation with a dietitian would cost up to $150 per hour, but you get this service at no extra cost with your Trim Down Club membership.
We stand behind our program because we believe it works and can work for you. But if you try it and find that you’re not satisfied for any reason, we will refund your purchase 100%. Simply contact us directly at support@trimdownclub.com and we’ll get back to you ASAP.
Haha, Most people do not fight to get back small amounts. (people, let us " the folk that has been ripped off start a campaign against them " to take the so-called doctor down.) I will start with £2000 ( they only owe me £37 but I hate [censor] thefts that will not get back to you. ( web add against them should work ) so who will JOIN me ( lets ask "Anonymous" do some things for the little ( well not so little lol) people. If you have been ripped off, let's go after them. If you can't put money in try and put time in to stop these people exploiting others. " ANONYMOUS " if you are up for it, please do a post and take the cash, sort it out and go on with the GOOD WORK.
Get back to me on jamdirect@btconnect.com and I will champion it, not for my £37 but for all of us, let's expose them for what they are.
Though I have not purchased this product (but now I just might) I feel I have to chime in. From what I can see this is a Clickbank sponsored product and as such you would have gotten an email from Clickbank at purchase. All you have to do is contact Clickbank via the email you were sent within the 60 days and you will be quickly refunded. Try it, if you want a refund. And even if you don't have the email you can still get the refund. Just google it for the link. In fact here's the how-to link: https://support.clickbank.com/hc/en-us/articles/220381867-How-do-I-get-a-refund- . I've bought numerous products from Clickbank and have always gotten a refund if I asked for it before the expiration. I usually know within 1 or 2 days if I need a refund because the product didn't work for me. Hope this helps anyone who needs it.
Error error I have been trying to cancel my subscription for a time now to no good. Time and time again I got error . There is no phone number to call. II am very frustrated.