Menu
For Business Write a review File a complaint
Trim Down Club / B2C Media Solutions Customer Service Phone, Email, Contacts

Trim Down Club / B2C Media Solutions
Reviews and Complaints

www.trimdownclub.com

Learn how the rating is calculated

2.6 15 Complaints
Claimed
Trim Down Club / B2C Media Solutions has claimed their business profile
Write a review File a complaint

Trim Down Club / B2C Media Solutions Complaints 15

ComplaintsBoard
V
12:31 pm EDT

Trim Down Club / B2C Media Solutions I cancelled January 2020 still charging me

I just noticed that money is coming out of my PayPal account for Trimdown Club. I sent them a cancellation email in December 2020.

I have the email. I want all the money that the have taken out of my account since them restored.

I had been taking care of my elderly Mother and did notice… she has since passed away.

There is no decent way of getting a hold of them and it’s a crying shame that they have to make money this way!

I want my money back!

Desired outcome: I want the subscription cancelled and all the money restored to my account that they have taken out

Read full review of Trim Down Club / B2C Media Solutions
Hide full review
ComplaintsBoard
B
8:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.

Trim Down Club / B2C Media Solutions Refusal to honor request for cancellation

After joining Trim Down Club, I realized this wasn't what I was looking for. That and I really shouldn't have signed up due to my financial situation. Regardless, I have sent 4 emails in the past 4 weeks asking to please cancel my membership. (Advertised as cancel at any time) To date I have not receive any response & noticed in my bank acct the dues were taken out.
My email is: [protected]@AOL.com

Thanking you in advance for your assistance in this matter.

Bonnie L. McDaniel

Desired outcome: Membership & future payments stopped

Read full review of Trim Down Club / B2C Media Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
7:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.

Trim Down Club / B2C Media Solutions Membership cancellation

Attempted to cancel membership and email address drop down field not working, cancel my membership immediately this is not what I am looking for or will send dispute to credit card company. The product is not what I expected and I enrolled in the last 24 hours and do not want any further billing to my account it is expensive compared to other companies. Please send confirmation of resolution

Read full review of Trim Down Club / B2C Media Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Is Trim Down Club / B2C Media Solutions Legit?

Trim Down Club / B2C Media Solutions earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: Trim Down Club / B2C Media Solutions stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Trim Down Club / B2C Media Solutions's reputation as a trustworthy leader in their field. Customers can rely on Trim Down Club / B2C Media Solutions's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Trim Down Club / B2C Media Solutions. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Trimdownclub.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Trimdownclub.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Trim Down Club / B2C Media Solutions have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Trim Down Club / B2C Media Solutions protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Trim Down Club / B2C Media Solutions has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
T
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Trim Down Club / B2C Media Solutions Cancellation of program

I have submitted two requests to cancel my membership. I was charged again. I would like for someone too contact me.

Your app is very confusing and difficult too acheived results. I was very unhappy and how time consuming it is.

I can be reached at [protected]

Read full review of Trim Down Club / B2C Media Solutions
Hide full review
ComplaintsBoard
S
5:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.

Trim Down Club / B2C Media Solutions recurring monthly charge

I requested a cancellation of my membership on 02/03/2020 using their website. I received a case #621711 acknowledging my request and offering me a lifetime membership. I responded on 02/04 via email that I was not interested in that either. I still have not received an email stating that my original request for cancelling my membership has been honored and that there will be no further charges.

Read full review of Trim Down Club / B2C Media Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
10:43 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.

Trim Down Club / B2C Media Solutions company won't cancel membership

SCAM, THIEVES, RIP OFF ARTISTS, CANCEL MY MEMBERSHIP NOW. I want to cancel my monthly membership. There is no number or live customer service. I am feeling super ripped off at this point. Does anyone know how I can resolve this quickly. Do NOT sign up Trim Down Club it is a money grubbing SCAM. Someone from the company needs to contact me and stop charging my card.

Read full review of Trim Down Club / B2C Media Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
6:04 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.

Trim Down Club / B2C Media Solutions online service

My wife joined Trim Down Club Program back in May. She canceled it within two weeks after founding out that it was not all it said it was going to be. She received and email from them stating that she was indeed canceled. However, they are still taking money from my paypal account every month. This is seven months now and I want it to stop. I am going to give a copy of the email that she received from them here so that you will see that she was indeed camceled. Please, stop taking money from me!

arded Message -----
From: Trim Down Club
To: "[protected]@yahoo.com"
Sent: Wednesday, May 29, 2019, 7:32:09 PM CDT
Subject: We've received your request - [#445638] Cancelation

Hello,
This is an automated message to let you know that we've received your request and will get back to you with a personal response within 2 business days.
Your request number is #445638
Please keep this number handy so that you can track the status of your request.
If you haven't heard from us within a couple of days, please check your Spam or Bulk E-Mail folder just in case our response got delivered there instead of to your inbox.
Your satisfaction is our top priority, and we look forward to responding to your message.

Read full review of Trim Down Club / B2C Media Solutions
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
E
3:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Trim Down Club / B2C Media Solutions weight loss

I joined this club months ago. Cancelled using their online form. They are still taking my money. They never cancelled. I have not used their services. I cancelled during trial period. I cannot get into my account as they will not send me a reset on my em ail. Have requested 3 times. I want a refund. They have no phone number..all is online. I want answers.

Read full review of Trim Down Club / B2C Media Solutions
Hide full review
ComplaintsBoard
T
7:57 am EST

Trim Down Club / B2C Media Solutions Bad Business

Seems to be getting some steam building up after almost a year of being pretty much unknown.
Well I am here to tell you, stay away, watch your step, don't get caught up with this little two bit company unless you want to be fed a bunch of lies and get your dreams all built up only to have them torn down.
Yes, I fell for the crap. I was there in the beginning. I believed everything I was told, the sob story about how the CEO was done wrong and I believed it. It took me many months of busting my butt, being used and pretty much shunned when I started to question things, but I finally saw the light. They use their recruits to do the dirty work, to bash people and products so they look good. I drank their kool aid but it was bitter.
The product Trim Down Fiber Plus is fair - yes I lost some weight but after thinking about it the weight I lost was mostly due to me changing my habits - exercising which I never ever did before and really being more conscious of the food going in my mouth. Could I have done the same thing without the product? Damn straight I could! And I have
I became a person I no longer liked, listening and believing every lie I was told and worse doing things I wouldn't normally do all because I let myself be influenced by a pissed off woman. She had it all and screwed it up so what better way to get it all back then to start your own company, start rumors and spread lies. Yes I believed it at first, but all it took was for me to get a brain and see what was going on.
So my point, if you're thinking about joining this company, think again - be prepared to be thrown into a lion's den. They'll have you doing things that make you question who you are and where your values lie. I couldn't do it any longer, glad I got out before it was too late to save my reputation.
The product - eh it's ok but nothing you can't buy at Walmart for a fracion of the cost
Save your money, save your time and most importantly save your sanity

Read full review of Trim Down Club / B2C Media Solutions and 1 comment
Update by Truthmeister
Feb 22, 2015 8:29 am EST

Absolutely Susan - I'm glad I'm not the only one seeing this happening. This company left a bad taste in my mouth - and to see people I once respected lower themselves to the manipulation and lies is just disgusting. There's a right way and a wrong way to run a new company. Using people who trust you and think you are amazing to do your dirty work is so classless - but then shouldn't surprise me one bit considering where it's coming from.

Hide full review
1 comment
Add a comment
S
S
Susan Forsyth
Mobile, US
Feb 21, 2015 11:29 pm EST

No companies leadership should use affiliates or members as pawns to do any of their dirty work. Why can't people just do business in an upstanding way. Leaders should only be there to support you and inspire you. Negativity has no place in these kinds of businesses. I'm sick to death of seeing all the negative posts and bashing that these affiliates put on their walls concerning other companies (mainly one). So unprofessional and classless.

ComplaintsBoard
D
1:15 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Trim Down Club / B2C Media Solutions has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I joined the Trim Down Club and paid money for the registration, subscription etc. After that I tried to contact them, but it turned out that there weren’t phone number or address. I was furious and searched everywhere, but nothing. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Read full review of Trim Down Club / B2C Media Solutions and 8 comments
ComplaintsBoard
L
5:00 am EDT

Trim Down Club / B2C Media Solutions It is such a scam.

I ordered the free sample of trim sport from trimdownclub.com and called to cancel within the 10days, but still billed for a second bottle that I have not received or want. I ordered from Canada, so it took longer for me to get the first shipment, so my 10 day trial was longer than they allowed. They are impossible to get a hold with. It is such a scam. I would not recommend this to anyone.

Read full review of Trim Down Club / B2C Media Solutions
Hide full review
ComplaintsBoard
L
6:09 am EST

Trim Down Club / B2C Media Solutions I have been charged for £45

I have been charged for £45 by Trim Down Club and I don’t know what I am paying for. I want to unsubscribe (if I was subscribed to something) and I can’t find any information on internet about how to do so. I want my money back!

Read full review of Trim Down Club / B2C Media Solutions and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sharon13
IL
Mar 27, 2013 12:01 pm EDT

You apparently purchased their weight loss support program materials and access to their website. Did you try contacting the Trim Down Club? Since they are a legal operation, you should have no problems getting your money back - they have a money-back guarantee. This ComplaintsBoard website is for last-resort complaints, not customer service.

ComplaintsBoard
U
1:24 pm EDT

Trim Down Club / B2C Media Solutions Fraudulent competition

A few weeks ago as i was opening a website a survey pop up appeared offering Acai Tablets at a fraction of the price (less tan £5!) If i answered a few simple questions. After completing the survey i chose this prize and was redirected to a site asking for my card details, before i pressed purchase i double checked the order price 'prize' and was still quoted the small amount. However when i went to check my account today i discovered that Trimdown company had charged the FULL price to my card! No only am i extremely annoyed at being lied to and stolen from but they also didn't send me any notification email (which should indicate how much i had spent) had i received this i would have cancelled the order immediately. I am an intern with very little funds as it is, this is an extreme inconvenience to me and has left me with no money for the rest of the month!

Read full review of Trim Down Club / B2C Media Solutions and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lufane
US
May 19, 2011 5:37 pm EDT

I sent for some Slimming Tablets from a company called Trimdown/Novarista Holdings /Acai Surge, i was lead to believe that all i was to pay would be £2.95 for the shipping costs, but when i saw my credit card statment they had taken £126 out of it instead.when i try to ring them the i am put on hold and then cut of and all their web sites are not listed and dont come up. iwould like them to know i have now cancelled my credit card so they will not get anymore money from me and also i have informed the police and the fraud squad. so i would like them toreturn my monies now.not recieved any goods at this present time of writing this.

ComplaintsBoard
C
9:15 pm EDT

Trim Down Club / B2C Media Solutions Fraudlent Bank Charges

On 22-04-11 I decided to order an item online using the QVC website - a reputable company - when I had made my purchase a pop up appeared thanking me for placing my order and offering me a free sample of AcaiReduce tablets and all I needed to pay was for p&p. Mistakenly believing that this offer was based from QVC I went ahead and ordered the product. On 28-04-11 the amount of £125.22 was taken from my bank account by Trimdown ShopCY, I received the tablets the same day. This package was accompanied by a Despatch Note with no company name, no phone number or email address, simply the following address P.O. Box 13579, Linlithgow, EH49 9AH, United Kingdom, and the following line: contact information is available from the website from which the order was placed and from the e-mail confirmation of the order.

I did not order from a website nor did I receive an email confirmation. If anyone has a phone number for this company I would be very grateful.

I have contacted my bank who have advised me that as I had entered into a transaction with this company that there is nothing they can do to get my money back.

Read full review of Trim Down Club / B2C Media Solutions and 1 comment
Hide full review
1 comment
Add a comment
B
B
BillieDud
US
Mar 19, 2019 3:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did the $1.99 trial & canceled early, it wasn't what i wanted. the next month I get a $9.99 charge. no phone number, I sent them an email with proof showing they acknowledge the cancellation . I went to the website & filled out the form for a refund. everything i find says this is what you have to do for a refund, look at something else no this is what you have to do, looks like to me, they use so many different ways so they can say, oh well you didn't follow proper procedure.

ComplaintsBoard
L
9:12 pm EDT

Trim Down Club / B2C Media Solutions Scam

I bought what I thought was a free trial of Acai Berry+ £2.95 p&p. There was a advert with a writer from a daily paper (don't know name) saying how good they were and how the best way to buy them is with 'sharkilage.com'

Bought them and was expecting £2.95 off my card from Knee shop. Instead the above total came off and it said Trim Shop [protected]. I telephoned my credit card and blocked my card they are sending a new one. When I asked them about my transactions it was only then I realised it was from the Acai Berries I had bought. My credit card told me to telephone their nunmber [protected], but dead. They also told me to google Trim shop which is where I saw the rest of these complaints.

I have received my acai berries from an address in the UK PO Box 13579 Linlithgow Edinburgh EH49 9AH.

I know I am stupid being scammed like this, but I don't want anyone else duped like I was.

Read full review of Trim Down Club / B2C Media Solutions and 1 comment
Hide full review
1 comment
Add a comment
H
H
Hawaii5-o
US
Aug 11, 2011 9:30 pm EDT

You weren't "duped" loving. You failed to read the T&C that you agreed to when accepting the offer.

Trim Down Club / B2C Media Solutions Reviews 0

Looks like Trim Down Club / B2C Media Solutions has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

Overview of Trim Down Club / B2C Media Solutions complaint handling

Trim Down Club / B2C Media Solutions reviews first appeared on Complaints Board on Aug 11, 2011. The latest review I cancelled January 2020 still charging me was posted on Apr 28, 2023. The latest complaint Refusal to honor request for cancellation was resolved on Apr 08, 2021. Trim Down Club / B2C Media Solutions has an average consumer rating of 3 stars from 15 reviews. Trim Down Club / B2C Media Solutions has resolved 6 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Trim Down Club / B2C Media Solutions Contacts

  2. Trim Down Club / B2C Media Solutions phone numbers
    +1 (877) 280-1463
    +1 (877) 280-1463
    Click up if you have successfully reached Trim Down Club / B2C Media Solutions by calling +1 (877) 280-1463 phone number 0 0 users reported that they have successfully reached Trim Down Club / B2C Media Solutions by calling +1 (877) 280-1463 phone number Click down if you have unsuccessfully reached Trim Down Club / B2C Media Solutions by calling +1 (877) 280-1463 phone number 0 0 users reported that they have UNsuccessfully reached Trim Down Club / B2C Media Solutions by calling +1 (877) 280-1463 phone number
  3. Trim Down Club / B2C Media Solutions emails
  4. Trim Down Club / B2C Media Solutions address
    548 Market St. № 79661, San Francisco, California, 94104-5401, United States
  5. Trim Down Club / B2C Media Solutions social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Trim Down Club / B2C Media Solutions Category
Trim Down Club / B2C Media Solutions is ranked 42 among 61 companies in the Weight Loss category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.