TutorVista’s earns a 2.6-star rating from 29 reviews, showing that the majority of students are somewhat satisfied with tutoring services.
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Cheated $600 from me
I enrolled for 1 month subscription for $79. Later without my knowledge they enrolled me for automatically and have been charging me $199 for past 3 months. When I contacted customer service the person kept telling me its in terms and conditions.. These f$%$ers are just there to take your money. When I told them I took absolutely no services from you for past 3 months the person kept telling me things to convince me that its my fault for not cancelling. When I tried cancelling from website, it tells me to talk to a customer representative. There is no customer support number to call either.
This company knows nothing about customer service. Instead of providing value to customer they are only concerned about how to cheat customers and extract money from them. I'm talking to our attorney to file a lawsuit against them for charging us money for no service. I've never written bad about any company before. But after chatting with the support rep of TutorVista I was so pissed that I had to write this up.
Next I'll be gathering info from others who have had similar experience and talking to our attorney to take legal measures against TutorVista
TutorVista Complaint- Rude Customer Service
This is to complain about service I recently received from Tutorvista.com, customer service representative named Eric.
I called Tutorvista.com on 20th October 2010 to find out how to book sessions. After I had been on hold for several minutes, Eric came on the line. I had to explain my problem to him several times because he did not seem to be listening and therefore asked me the same questions repeatedly. Eric put me on hold for several minutes, and then returned to say he could not help me. Needless to say, I was quite frustrated.
I expected a much higher level of service from this tutoring company, and I was quite disappointed. After an hour, Cristy from the care team called me back and apologized, and gave me clear instructions to book sessions. This was very surprising, but true!
I wish the care team works in a much professional way. They should take care of this complaint and help customers use the service well. They provide excellent teaching, and their assistance has helped my son improve his grades.
I would rather say this to be a feedback to Eric rather than a complaint, but this need to be addressed.
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam
Do not use Tutorvista! My daughter signed up for one week for AP physics and every time she tried to access a tutor (during evening hours EST), there were none available.
They auto renewed (for $200!) on the last day and claimed that they could not cancel the subscription. I spent over an hour with an online representative who claimed there was no supervisor available. Complete waste of time, money. They are the definition of unfair and deceptive trade practices. It seems that my experience is very similar to others. I suppose it was my own fault for not during adequate research, but my daughter had an urgent physics problem that she needed help with and we were bamboozled. Do not use!
I signed up for Tutor vista for the monthly special 49.00 for tutoring assistance in math. We tried to use service for the first time and no tutor came online to help us with our math! I tried several times to get someone. But no luck. I tried the email address and still have not heard back from them. I then Cancelled right away and tried to call the 800 number and it said mail box full! I requested help from rosy who finally came on and she said "ok.And then never returned to assist me! This is crazy!
My 10th grade child had a late night question when studying for math final. Checked out TutorVista, looked okay. Signed up for 1 week special at $19.99. During Registration there were boxes for "Auto Renewal" weekly, monthly, etc. Specially checked box declining auto renewal. My child had to discontinue first session and ask for another tutor as the individual helping her was not as versed in English as was necessary to communicate back and forth. Total session for one night 35 minutes. We have not used since that one session. I was emailed a receipt/payment confirmation from TutorVista for $99.99 auto monthly renewal. When I tried to call the number listed, "Mailbox full". I sent email to TutorVista and contacted credit card company to dispute charge. Advised this happens quite frequently with this company. They also knew that the "Mailbox full" was their standard message. My credit card co. gave me number to TutorVista. I called, they argued said it was part of their "Terms & Conditions". I too argued and indicated I had advised credit card company. After 10 minutes TutorVista conceded to refund my money. . . .but wait . . .I had to ask them not to charge me for the next month! Beware of this company and its practices.
I tried the free part. They couldn't answer a single question. Then they kept trying to get me to sign up. After reading this I'm sure glad I didn't. They just want money. I think it would be 1000000 times better to just go to your teacher and ask. It's free, they understand, they can help you actually learn and you deal with them face-to-face. tutorvista is probably the worst tutoring ever. And I can't believe it's 100 bucks a month. Yeah, they're in it for the money. Do not trust.
These guys are scammers. They would not answer my questions in regard to cost and if they'd help with my own homework assignments. I spent 30 minnutes trying to get my questioned answered and could not get a straight answer out of the Jessica, the customer service rep. I asked her to use the words yes or no and she would not do it. she could ony redirect my question into how I should sign up. And of course, If would sign up, all of my questions would be answered. Thiscompnay is in it for the money, not the education. Do not use Tutor Vista!
I am afraid but me too support Freud rather than you as i am using tutorvista service from 7 months without any such complaints till date.
There might be some confusion for sure because i have been using tutorvista for last 1 year and my grades improved and i am still continuing to get a valuable learning. Even the customer service is active and helpful.
Cheating
I purchased one month's subscription (online tuition) for my daughter in the month of March 2010. After starting to take sessions I was not satisfied with the tutors and the management. After I threatened to cancel my subscription one of the customer care representative contacted me on phone and she promised me to take my account to American website. Being new to online tuition she lured me and I extended my subscription for full one year by paying all amount in advance which was $600 US. Soon everything got changed. They reduced my tutoring hours from 60 per month to 40 per month. And now at the start of this month, they have again reduced the tutoring hours from 40 hours per month to 30 hours per month. When I tried to contact them, they did not responded me.
From the last 2-3 months I am being harassed by the behaviour of tutorvista.com and my daughter is suffering from her studies because she was totally dependent on online tuition.
Now my submission is kindly get the issue resolved or manage cancellation of the subscription and refund, because they are neither refunding nor canceling the susbcription.
Fraud
Tutor Vista is a crock of ###. I paid for a week subscription and they proceeded to steal a hundred dollars out of my account for another subscription. They are a bunch of conartists.
The complaint has been investigated and resolved to the customer’s satisfaction.
This company charged me even after I canceled my subscription for 3 months, and will not refund my money. Their tutors give you the wrong answers, and do not properly teach you the subject. I found it to be a waste of money and time. Do not bother using them. Most of their customer service is foreign, and they pass you around to different people when you call for questions. They teach you the wrong stuff, and do not give any improvement or help to you. I will never use Tutorvista again. I thought because NBC and other influential sites backed them up that they would be a good site to use, but apparently I was wrong. If I were a company I would never want to sponsor this site.
[ 11:28:28 AM ] Acad Coordinator : We have more than 2000 well qualified tutors available round the clock
[ 11:28:44 AM ] Guest : So speaking of clocks, what time is it
[ 11:29:12 AM ] Acad Coordinator : Let me share a sample session on the board
[ 11:29:40 AM ] : The offer is for limited time and would not be available later so I suggest you do not miss it.
[ 11:29:42 AM ] Guest : Will this be cheating if I use a tutor?
[ 11:29:50 AM ] : What if my teachers gives me an F
[ 11:30:01 AM ] : Are you going to sue them?
[ 11:30:17 AM ] Acad Coordinator : That never happen in past
[ 11:30:23 AM ] Guest : Hmm
[ 11:30:31 AM ] : Is tutoring illegal ?
[ 11:30:38 AM ] : I mean, it's like helping on a test
[ 11:30:45 AM ] Acad Coordinator : Our expert tutors hold Master's degree and have long years of teaching experience.
[ 11:30:49 AM ] Guest : Hmm
[ 11:30:58 AM ] : Did you teach in Jesus's day?
[ 11:31:09 AM ] Acad Coordinator : Yes,
[ 11:31:19 AM ] Guest : Nice
[ 11:31:37 AM ] : Did you teach in Heaven with god?
[ 11:31:41 AM ] : What is god's name?
[ 11:31:43 AM ] Acad Coordinator : Because students around the world need help so we do help in this day
[ 11:31:58 AM ] : We offer a lot of assessment tests and structured learning programs to enhance learning.
[ 11:32:08 AM ] Guest : Lolz
[ 11:32:16 AM ] Acad Coordinator : I have seen significant grade improvement when students take regular tutoring with us.
[ 11:32:29 AM ] Guest : Do you know what Dragon Ball Z is?
[ 11:32:51 AM ] Acad Coordinator : Our tutors follow state standards and curriculum.
[ 11:33:14 AM ] Guest : How much days in prison do I serve?
[ 11:33:45 AM ] Acad Coordinator : Once you enroll, you will have an individual account with our program
[ 11:34:08 AM ] Guest : Hmm, how much do I get paid?
[ 11:34:17 AM ] Acad Coordinator : OKay
[ 11:34:30 AM ] : For you to get started, we have a huge DISCOUNTS on this chat.
[ 11:34:37 AM ] : You can try 1 week of unlimited tutoring for just $19.99
[ 11:34:44 AM ] : You will be able to get all the help that you need.
[ 11:35:01 AM ] : Sounds goods?
[ 11:35:03 AM ] Guest : What the hell, so I get deducted off my wage for given into this offer? O_O
[ 11:35:28 AM ] : Isn't it illegal to eff with someone's job?
[ 11:35:33 AM ] Acad Coordinator : This is the offer
[ 11:35:48 AM ] Guest : So basically I get paid 19.00
[ 11:35:49 AM ] Acad Coordinator : For you to start tutoring
[ 11:36:01 AM ] Guest : So then how much money do I get when I get tutored?
[ 11:36:16 AM ] Acad Coordinator : You need to sign up
[ 11:36:26 AM ] : And you need to pay
[ 11:36:38 AM ] : Are your Parents around you?
[ 11:36:46 AM ] Guest : Are you going to rob our house?
[ 11:36:54 AM ] : I'm going to call the cops now
Hey I got a present for Vista..One moment please ...
India is getting no better than those lame South African scandals. Except there more consistent, there economy is actually getting better because of this...
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Not only their customer service is foreign, the entire operation is based out of Bangalore, India. So, if they screw you over, you have no recourse.
i agree it is a auto option. but the way they siphon your funds indicates a fraud. I opted for auto pay so that i can have uninterrupted service. They siphoned more than 1000$ on various pre texts. Fist they lured into saying if you pay 3 months subscription you get discount. Once you agree, they will deduct 3 months first and on top of it every month subscription and then again next month 3 months subscription. When called, the custome service rep was apologitic and since the huge amount invloved he said he will refund the funds and as a token of good will offere free subscription. Nothing of that happened so far but on top of it they deducted another 3 months subscription.
I am calling them to give one last chance, if they dont act in 48 hrs and return my 1000$, i will find a lawyer to take legal action and also spread the work for teh people to be aware.
TutorVista has a auto renewal option which can be cancelled while subscribing, and also gives customers the liberty to cancel the service if they do not like it.Just call the toll free number [protected] for all Queries.
Jennifer.Bunch
VA-Springfield
United States
Hi, This is James. I dont agree with this. They have a auto renewal option, which can be cancelled.You can either call the Costumer service or you can chat with the customer care team to cancel the service.
Tutors not educated
I spent $80 for online tutoring help with a college statistics class. When I tried to receive help on the topic that I was learning about in the college level in the advanced statistics tutor session there was not one person that could help me. I went through four different tutors before I even found one who had even heard of the subject I was speaking of. When customer service was contacted they did not help and they wanted me to continue with tutors I had already tried and did not know the material. They would not give me a refund and I had to pay another company to help me and within minutes I was starting and knew what I was doing. tutorvista.com is a scam and they do not have the appropriate knowledge of the subjects you need. They will not refund your money when they can not provide the services you pay for. Do not use this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I disagree. They were a great help to my 8th grader. He was satisfied on all the 25-30 sessions he took except one session where the tutor could not explain the answer. This is acceptable especially if you are paying less than $100 for unlimited sessions.
I completely agree! Watch out. My 9th grade son tried this for 3 days. 4 out of 6 tutors did his geometry problems wrong. One got his right on his second try (thank goodness there was an answer in the back of the book) The 6th got it right with only a silly mistake. A seventh tutor got his probability question wrong. So all of them made mitakes. What if my son couldn't point out there mistakes and relied on them going into a test? Throughout we talked to customer service. They refused to give us a refund. Do NOT trust them
Terrible Service
Welcome to TUTORVISTA !
Type your question in chat window below.
[ 08:33:18 PM ] Guest : human causes of ozone depletion
[ 08:33:34 PM ] Guest : hi
[ 08:33:39 PM ] Tutor : We have a large number of requests for demo sessions. Please wait for a moment while our expert tutor joins us.
[ 08:33:44 PM ] Tutor : hi
[ 08:33:51 PM ] : I'm your tutoring expert for the day.
[ 08:33:53 PM ] : Let me know your grade and subject for the expert tutor session.
[ 08:34:06 PM ] Guest : 12th grade environmental science
[ 08:34:35 PM ] Tutor : ok
[ 08:34:43 PM ] : Could you please stay online while I get expert tutor to answer your question.
[ 08:34:47 PM ] Guest : sure
[ 08:36:41 PM ] Tutor : Hello, This is your Physics tutor Paulton Adam. I see that you need help in Physics. How can I help you ?
[ 08:37:07 PM ] Guest : i need help in environmental science not physics
[ 08:37:16 PM ] Tutor : ok please hold on
[ 08:37:27 PM ] : Our Academic Counselor will be joining this chat to help you further.
[ 08:37:54 PM ] Acad Coordinator : hi
[ 08:38:00 PM ] Tutor : please arrange a biology tutor
[ 08:38:08 PM ] Acad Coordinator : I'm Divesh your Academic Counselor for the day.
[ 08:38:16 PM ] Guest : this was no help and i will never pay to use this service
[ 08:38:59 PM ] Acad Coordinator : I apologize for the inconvenience caused to you. May I know the concerns with the first demo session?
[ 08:39:08 PM ] Guest : what demo?
[ 08:39:12 PM ] : there was not demo
[ 08:39:26 PM ] Acad Coordinator : okay?
[ 08:39:35 PM ] Guest : you guys searched for a tutor 3 times and i ended up with someone tutoring pohysics
[ 08:39:39 PM ] : *physics
[ 08:39:43 PM ] Acad Coordinator : Let me arrange for another demo session. We have hundreds of tutors available anytime to help you. I assure you that this would not be repeated in future.
[ 08:40:08 PM ] Guest : ok...
[ 08:40:17 PM ] Acad Coordinator : thanks.
[ 08:40:25 PM ] Tutor : Hi, this is chitrita
[ 08:40:39 PM ] Guest : hi
[ 08:40:51 PM ] Tutor : how can I help you?
[ 08:41:06 PM ] Guest : i need to know what the human causes of ozone depletion are
[ 08:41:25 PM ] Tutor : okay
[ 08:42:27 PM ] : The cause of ozone depletion is the increase in the level of free radicals such as hydroxyl radicals, nitric oxide radicals and atomic chlorine and bromine. The most important compound, which accounts for almost 80% of the total depletion of ozone in the stratosphere are chlorofluorocarbons (CFC).
[ 08:42:29 PM ] Guest : ...
[ 08:42:46 PM ] : those are not human causes
[ 08:42:52 PM ] Tutor : yes
[ 08:42:57 PM ] Guest : i need specific human causes
[ 08:43:05 PM ] Tutor : these CFC are generated from
[ 08:43:16 PM ] Guest : youre telling me the chemical nature of what CFCs do
[ 08:43:51 PM ] Tutor : several daily use materials like refrigerators
[ 08:44:08 PM ] Guest : i know CFCs cause ozone layer depletion but there are more ways humans cause it
[ 08:44:31 PM ] Tutor : hi guest
[ 08:44:37 PM ] : i am yoiur physics tutor for today
[ 08:44:41 PM ] : how may i help you
[ 08:44:56 PM ] Guest : EVERY TUTOR ON THIS WEBSITE IS USELESS
[ 08:45:09 PM ] Tutor : Now chlorine monoxide reacts with an ozone molecule to form a chlorine atom and two molecules of oxygen. The free chlorine molecule again reacts with ozone to form chlorine monoxide. The process continues and the result is the reduction or depletion of ozone in the stratosphere.
[ 08:45:31 PM ] Guest : i dont care how it happens
[ 08:45:34 PM ] : youre an idiot
[ 08:45:37 PM ] Tutor : what you are talking guest
[ 08:45:38 PM ] Guest : wow
[ 08:45:53 PM ] : learn some english you curry eating ###
[ 08:46:02 PM ] Tutor : is it the way to behave with the educationalists
[ 08:46:15 PM ] Guest : with people as dumb as you...yes it is
[ 08:46:28 PM ] : this is actually mild compared to how i should be dealing with you
[ 08:46:36 PM ] : get me your supervisor
[ 08:46:45 PM ] : this is absolute BS service
[ 08:46:51 PM ] : this is going in many reviews
[ 08:46:55 PM ] : MANY
[ 08:47:25 PM ] Acad Coordinator : hello
[ 08:47:31 PM ] Guest : hi
[ 08:47:43 PM ] Acad Coordinator : what happen. may i kno wthe concern.
[ 08:47:51 PM ] : know*
[ 08:48:08 PM ] Guest : yeah your service sucks and your employees dont know english
[ 08:48:40 PM ] : i ask what are the human causes of ozone depletion and the tutor starts talking about the chemical process
[ 08:48:42 PM ] Acad Coordinator : and We are an educational website and we do not tolerate profanity or unprofessional language on our website. Your IP Address can be traced and necessary actions can be taken if required.
[ 08:48:53 PM ] Guest : good job
[ 08:48:58 PM ] : its called internet
[ 08:49:06 PM ] Acad Coordinator : yes
[ 08:49:11 PM ] Guest : im not a professional
[ 08:49:13 PM ] : im a student
[ 08:49:19 PM ] : quote a wise student
[ 08:49:23 PM ] : *quite
[ 08:49:35 PM ] Acad Coordinator : and iam sorry for what happen.
[ 08:49:58 PM ] Guest : its just that people that run services like yours make me very annoyed because they do not even understand the question
[ 08:50:12 PM ] : i have been connected to someone who does physics twice
[ 08:50:23 PM ] : and many people that dont know what im even asking
[ 08:50:34 PM ] Acad Coordinator : okay not to worry. i will arrange the another tutor.
[ 08:50:44 PM ] Guest : no dont
[ 08:50:54 PM ] Acad Coordinator : please.
[ 08:50:56 PM ] Guest : this whole conversation is going into a review
[ 08:51:10 PM ] Acad Coordinator : i am sorry for that.
[ 08:51:11 PM ] Guest : this is going to be everywhere
[ 08:51:33 PM ] : so that people know that they should use another tutoring service instead of one that doesnt teach anything
[ 08:51:41 PM ] Acad Coordinator : I apologize for the inconvenience caused to you
[ 08:51:53 PM ] Guest : LEARN ENGLISH
[ 08:52:14 PM ] : where are you located just out of curiosity
[ 08:52:16 PM ] Acad Coordinator : yes i will do.
[ 08:52:48 PM ] Guest : where are you located just out of curiosity
[ 08:53:17 PM ] Acad Coordinator : it is out of our protocal. we are not entitel to tell the location
[ 08:53:36 PM ] Guest : i already know youre in india
[ 08:53:43 PM ] : nothing to hide there
[ 08:53:57 PM ] Acad Coordinator : no its not india.
[ 08:54:00 PM ] Guest : yes it is
[ 08:54:08 PM ] : ive been told by your employees before
[ 08:54:18 PM ] : so now you are also lying
[ 08:54:26 PM ] : some service this it here
[ 08:54:46 PM ] Acad Coordinator : no iam not lying.
[ 08:54:55 PM ] : why should i do.
[ 08:55:04 PM ] Guest : so your employees lied
[ 08:55:26 PM ] : are they also giving fake answers to questions?
[ 08:55:45 PM ] Acad Coordinator : exceptions are their. no one is perfect.
[ 08:56:02 PM ] Guest : so they are lying
[ 08:56:09 PM ] Acad Coordinator : they are not giving any fake answer
[ 08:56:21 PM ] Guest : you just said they have
[ 08:57:08 PM ] Acad Coordinator : no
[ 08:57:09 PM ] Guest : this is uncovering the real truths about the service
[ 08:57:44 PM ] : this site should be renamed to lyingtutor.com
[ 08:57:47 PM ] Acad Coordinator : More than 200, 000 students have been with our program and have experienced the value we bring to their academics.
[ 08:58:00 PM ] Guest : yeah ok
[ 08:58:26 PM ] : those 200000 students have also done miserable in school because of you guys
[ 08:59:01 PM ] Acad Coordinator : Thank You for visiting TutorVista.
[ 08:59:04 PM ] Guest : your companys co president is even indian
Shows how professional they are with students. They are arguing with a student. Sorry for the profanity but I was driven to the edge. I managed to copy & paste this conversation right before they disconnected on me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Its an intersecting communication, except the manipulated portions that have been included. It seems there is a kind of common interest in pointing fingers at Indians as "curry munching" people( the ### is totally ignorant about the role of fibers in diet, no wonder the ### accumulated in the top of the body ).It is as if half brains who are just a bunch of stupids. I take pleasure in informing the ### " the wise student", that half of their country is run by the Indians, The ###s are in such pathetic educational condition that they are even ignorant of the world outside the boundary of their home state, leave alone the Country. The audacity with which such ###s point out at a country having 4000 years old of civilization ( the time when they were aping around) is reflective of the degraded system of parental influence in teaching behaviorism.I believe the problem could be solved with a kick on the ###.Regarding English, the average Indian knows to read and write 4 different languages, if the so called "wise student" feels there is any discrepancy regarded communicative English, I shall be happy to teach him/ her along with the whole family.For this ###, I would like to add a few achievements by Curry munching Indians--creator of Pentium chip (needs no introduction as 90% of the today's computers run on it)-- Vinod Dahm, third richest man in the world---Azim Premji, founder and creator of Hotmail ---Sabeer Bhatia, Chief Executives of CitiBank, Mckensey & Stanchart--Victor Menezes, Rajat Gupta, and Rana Talwar., ere are 3.22 millions of Indians in USA (1.5% of population) . YET,
38% of doctors in USA are Indians.
12% scientists in USA are Indians.
36% of NASA scientists are Indians.
34% of Microsoft employees are Indians.
28% of IBM employees are Indians.
17% of INTEL scientists are Indians.
13% of XEROX employees are! Indians.
. WORLD HISTORY FACTS ABOUT INDIA.
1. India never invaded any country in her last 1000 years of history.
2. India invented the Number system. Zero was invented by Aryabhatta.
3.. The world's first University was established in Takshila in 700BC. More than 10, 500 students from all over the world studied more than 60 subjects. The University of Nalanda built in the 4 th century BC was one of the greatest achievements of ancient India in the field of education.
4. According to the Forbes magazine, Sanskrit is the most suitable language for computer software.
5. Ayurveda is the earliest school of medicine known to humans.
6. Although western media portray modern images of India as poverty striken and underdeveloped through political corruption, India was once the richest empire on earth.
7. The art of navigation was born in the river Sindh 5000 years ago. The very word "Navigation" is derived from the Sanskrit word NAVGATIH.
8. The value of pi was first calculated by Budhayana, and he explained the concept of what is now known as the Pythagorean Theorem. British scholars have last year (1999) officially published that Budhayan's works dates to the 6 th Century which is long before the European mathematicians.
9. Algebra, trigonometry and calculus came from India . Quadratic equations were by Sridharacharya in the 11 th Century; the largest numbers the Greeks and the Romans used were 106 whereas Indians used numbers as big as 10 53.
10. According to the Gemmological Institute of America, up until 1896, India was the only source of diamonds to the world.
11. USA based IEEE has proved what has been a century-old suspicion amongst academics that the pioneer of wireless communication was Professor Jagdeesh Bose and not Marconi.
12. The earliest reservoir and dam for irrigation was built in Saurashtra.
13. Chess was invented in India .
14. Sushruta is the father of surgery. 2600 years ago he and health scientists of his time conducted surgeries like cesareans, cataract, fractures and urinary stones. Usage of anesthesia was well known in ancient India .
15. When many cultures in the world were only nomadic forest dwellers over 5000 years ago, Indians established Harappan culture in Sindhu Valley ( Indus Valley Civilization).
16. The place value system, the decimal system was developed in India
I guess the list doesn't need to be elongated for a couple of ###s
So when you semi- cannibal (know the meaning? see the Dictionary) ###s talk about India, talk with respect, as we have taught the world the meaning of Science& civilization
Here was my first tutoring session: SO BAD.
Tutor says: Hello. How are you ?
Me says:Good, how are you
Tutor says: I am also fine
Welcome to TutorVista. How can I help you today?
Me says:Well I was hoping you could help me distinguish between the different classes of Cnidaria
Tutor says: just wait
Me says : ok.
Tutor says: Phylum - cnidaria includes about 10000 species
Cnidarians include corals, jellies, and hydras. These animals have a diplobastic, radially symmetrical body plan that includes a gastrovascular cavity with a single opening that serves as both mouth and anus
Getting this ?
Me says: Yes...I know this. I need to know about the classes...
Tutor says: ok. Do you need detailed description of each class ?
Me says: I was just wondering if you could give me an easy way to distinguish between each class
Tutor says:oh...I got it
you need just distinguishing characters ...right ?
Me says: Like, a diagnostic feature of each class that could let me know I am looking at a certain member of a class
yes
Tutor says:Please have a look at board ...
[posts examples of cnidarians like "jellyfish"]
Getting this ?
Me says: Uhhhhh
Tutor says:Shall I tell you in more details ?
Me says: Yes. What you have given me are examples, not features
Tutor says: ok...let me tell you major features of each group
[posts information on the cnidarian fossil record, wtf?]
Getting this ?
Please respond...
Me says: Where are you getting this, because this is obviously copied from somewhere.
Google?
Ok, thanks. Bye
Tutor says: Wait
Me says: By the way, those are not features
Tutor says: Yes
these are some important description of the group anthozoa
Let me share a table with you
Me says: I do not need to know the freakin' evolutionary history of anthozoa. That's NOT what I'm asking you for
Tutor says: Let me share a table with you.
It will tell you the required information
Please have a look at it
Me says: I wanted to know things such as, for example, hydrozoans have a medusae form and a polyp form, and their medusa have velum, which are not found in any other groups
OR the fact that anthozoans are found only in the polyp form and do not have medusa
THOSE are features
Tutor says: ok
Table is loading
Please have a loook
look
Getting it ?
Please respond...
Please have a look at the table
Me says: This is what I just told you.
Tutor says: Please wait...
Me says:Can I ask you some off-topic questions?
Tutor says: yes
Shall we cover up this topic first ?
Me says: are you a biology student or...?
Tutor says: I am a biology tutor
Me says: ok, but does that mean you have a degree in biology, or you have an interest in biology?
Tutor says: Yes...I have a degree in biology
Me says: Really? How old are you then?
Tutor says: I am sorry...i cannot disclose this information
Me says: I mean, I think someone with a degree in biology wouldn't have to copy and paste information out of a book
Tutor says: Reference for table -
Biology - 8th Edition - Campbell and Reece
This is a very good biology book
Are you aware of this book ?
Me says: Oh, I know. I have the 9th edition.
Tutor says: I am using 8th edition
Me says: Same thing, doesn't change the fact that you are copying out of a book.
Tutor says: its really a good book
You will find all the necessary information on Cnidarians in it
Me says: I am so glad I paid $40 for you to tell me to look in the book
That is fantastic
I am going to go now
Bye
Tutor says:Wait
Me says:I don
Tutor says: Do you have some questions on this topic or on some other topic ?
Please ask
Me says: No, no I don't because I can just go look in the book because that is obviously where you are COPYING your information. I can read on my own.
Thanks
Tutor says:I am sorry...i am just referring to the book
Me says: that is why i don't believe you really have a degree in biology
Tutor says:and I think every tutor must refer to a good book before delivering the contents
Me says: Really, because I'm a biology student and I can formulate my own sentences and describe things to people without COPYING directly from a book.
I would think you would be able to do that too, since that is what you're paid to do.
BYE.
[disconnects]
[censor] TUTOR LA VISTA, A BUNCH OF IDIOT CURRY-MUNCHERS WHO DON'T KNOW [censor] ABOUT ANYTHING. NEVER, NEVER NEVER MAKE THE MISTAKE OF USING THESE CURRY-GOBBLERS OR YOU WILL END UP REGRETING IT!
oops .. i understand of you being so much frustrated there, although it was a free help lol, i am with tutirvista since 8 months and have not faced any of these problem, they are available 24/7, and i got grade in math ( 86, 93, 90etc) :) i was going too bad in math now they help'd me, also i have a good academic counselor who i chat daily twice His name is Pedro lol :) a good guy and help'd me sign up for the a good deal :)... If you people want to chat with him and go online and ask for Pedro and he will help you with this ::::))))))
I doubt this complainant's agenda is about tutoring quality :) . It seems to be going more into curry-bashing. Obviously a lot of accumulated negativity here.
fraud charge
Continued to bill credit card even after comfirmation that they would not. Customer service is in India and no help. Can not understad Rah and keep redirecting Horrible Company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been using tutorvista for quite a while now, mainly for Maths. It was helpful at times, but the vast majority of times they never helped, and i knew they were just wasting my time. One tutor told me repeatedly that he knew what he was doing, but when it came to the deadline he did it all wrong, their concern is stealing students money and not helping them or explaining the concepts to students. Secondly when you try to cancel your account they will still bill you, I was billed $199 even after I cancelled my account, its lost money, and its alot for a student like me..
I also had experiences of male tutors asking me perverted questions, such as am I a virgin, I immediately cancelled the session and yet again lost money..
I can say honestly, initially the tutors cared, and their main priority was education, it has changed now.. its not about helping students, its about taking our money...
i used to have tutor vista and it was cheap but then they charged me 99.99 and i told them that i wanted to cancel my account but they didnt so i had to cancel my account BE CAREFAL of tutor vista vecause if you get tutor vista you will be charged evwn if you cancep your account so i had to cancel my card but even if you cancel the bank account and get a new card they will FIND OUT your credit card number in 3 week after you chaged your card . TUTOR VISTA will call the banks and thy will give YOUR CREDIT CARD. number . if you get tutor vista you never will stop getting charge even if you cancel your bank account so they will know what bank you have and they will never syop charging even if you chage bank every two week so tutor vista will charge you FOREVER never get tutor vista because after getting it you will be charged as much as they want even if you change banks or card i cancel my card last week and checking account and this week they charged account even if i change my card and account number as you can see you can get charged even if you chage bank because tutor vista will call the banks and they will get your money FOREVER . Is like having cancer that what tutor vista will do to you NEVER get tutor vista
Hi there,
My niece is using Tutorvista Online tutoring for few months and till last night she did not have any complain against. I was very happy because her grades were improving and I myself checked the tutoring sessions which were good and beneficial. But last night she faced a problem and called me for help. The tutor’s accent was really bad and we were unable to make out what he was exactly saying. I thought of speaking with the customer service people but they wasted lot of time shifting my call from one person to the other. While Tutorvista promises to provide tutoring through voice chat, I want to complain that bad accent may hamper students to understand the concept of learning. This is not mere complaining; I want to inform the Tutorvista team so that they recognize these problems and come with a solution at the soonest possible.
I loved the service Tutorvista provided and I can’t afford to lose its service. But at the same time I want to complain about the bad accent of the tutors and also regarding the response of the customer service people. They acted in a very irresponsible way. I hope Tutorvista team will listen to my complain and help me out in this case as soon possible.
Hi!
I am usually not the type of person who complain, but I feel that I must warn my fellow students who is thinking about using tutorvista. I am a freshman in college, I work two jobs, and a chemistry major. Math has always been a problem for me. Therefore I spent months looking for a tutor beforehand. I came across tutorvista and I tried one week subscription, just to learn how to cancel. I chat with a rep through their webpage, and I was not charge for the next week. Feeling secure, I subscribed to a three month subscription. As my class progresses, my tutors start to get every single problem wrong, they don't tell you that they cannot help you, they just waste your time writing down anything that looks like complicated math. They cannot do math, they cannot do chemistry, they cannot do _anything_. They are very good at wasting your time.
Tutorvista automatically billed me $400 even though I cancelled my subscription with a rep via chat again (it works the first time around, not this time for me). As a student who is working her butts off to keep everything afloat, $400 is not small cash. Only when I bring the issue to paypal, did they cancel my subscription properly. Now, tutorvista will not refund my money because they know what paperwork to give to paypal to deny my dispute. I learned my lesson. Paypal is not 100% secure. So I closed my paypal account.
Bottom line, if you are working two jobs, struggling through a class, and hoping for a helping hand, I suggest that you will not consider tutorvista. They will take your money away from you and their tutors are ONLY interested in getting hours in for their paycheck (wasting your time and do not teach you). I found an outstanding tutor one block from my school, now, qualified, and reasonably priced. Do not fall into the cheap prices at Tutorvista. Cheap prices here = cheap service.
tuto vista is a SCAM! 45 MIN SESSION ENDED WITH NOTHING. TUTOR NEVER RESPONDED TO A STATISTIC QUESTION. ALL CONSUMERS AFFECTED BY TUTORVISTA'S SCAM NEED TO BRING THEM TO JUSTICE!
Tutor Vista Tutor Vista?
Plz tell how to claim my money back from the online company? They are keep charging me even I cancel my subscription last month.
I have complain due to the following reasons:
1. They have no passion in teaching instead to earn money.
2. Provide only answers to students instead of clearing the concepts.
3. No curriculum to follow.
4. Their is no refund or money return policy.
5. Their method of teaching does not develop critical analysis skills.
I have already spoken to the customer service about refund issue but they said its against their company policy.
So now plz tell where to complain or report this issue? The company is based in India and online they have account in Linkedin site as well.
Their public image is large but in fact noone will solve the problem when it comes to money and all tutors are from India and they have no idea as how to teach American Curriculum standards.
22 hours ago - 3 days left to answer.
Additional Details
To make people think the company is very pro active as they are using Twitter as well.
I am so disappointed so far with loss of $198 so far.
I will sure cancel my credit card for now but please tell how to claim my lost money? Without my permission they charged me------------
Ii do not agree with you as you are talking abselutely non sense. I have been with tutorvista from past 7 months and i see the real value of my money.
This is the best and most affordable tutoring company in USA(Carlifonia).
Regards,
Mark Miller(Father of Marsh Miller)
Sr. Marketing head (Bosch Technicals)
Consumer fraud
In search of a tutor for my son, I did an engine search and found an on-line tutoring service named tutor vista.
I signed up for the trial service that was 49.00 and then billed at 100.00 monthly.
they made great promises of being available 24 hours, you can use a headset and talk with an actual tutor for most subjects. It sounded great.
My son;s first encounter was a total waste of time. It took the tutor 30 minutes to find information to help my son with one geometry question. then he had difficulty understanding the tutor. Our session was probably 15 minutes which ended in no answer or help with the question.
So I thought we would try the service one more time before cancelling. The second encounter was no better. bad communication and the whole session was "can you hear me, can you hear me"
So I requested a refund on-line because I could not get through to the phone number that was given me.
I was told due to the fact that they wanted to make sure that they were talking to the right person, all request had to be done on the phone.
It took several phone calls before I actually talked to some one. they ensured me that I would get a full refund and I would receive confirmation by mail. I never did.
I sent several more e-mails stating that I would like a refund as promised per their policy. I received e-mails back stating that they were sorry some one would call me in 24 hours.
They of course did not. I finally received a phone call this week stating that I need to call again to customer service department.
I did this today and was told that someone would call me back. Granted they never asked for my phone number or name or account number.
I feel that this is consumer fraud and that parents out there looking for tutors should not use their service.
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for tutorvista also for one month. I was assured that it was only for a month. They have direct debited over 1100 from my checking account! I had to cancel my account and I NEVER USED THEIR SERVICE. They must know that they are robbing American's and we cannot stand for this. This Indian company is a fraud. A complete fraud. DO NOT SIGN UP FOR TUTORVISTA
Try TutorsTeach.com. It's a great website. I've been with them 5 years already. I get a lot of students from them. www.tutorsteach.com
[ 11:39:23 AM ] Acad Coordinator : We are offering UNLIMITED help, once you sign up with us
[ 11:41:18 AM ] : Thank You for visiting TutorVista. You can call us on our toll free number [protected] or send us an email at sales@tutorvista.com to avail of special offers.
[ 11:41:34 AM ] Guest : Is this a scam? I mean 59.00 for a flawful tutor session, and no money back guaranteed, plus bch @ss hidden fee, wtf?
[ 11:43:05 AM ] Acad Coordinator : Not at all
[ 11:43:28 AM ] Guest : Then why are all your customers saying that?
[ 11:44:21 AM ] : Hey here's the new deal, you give me 9000$, and I'll pay for your scam if I get scammed :)
[ 11:44:21 AM ] Acad Coordinator : More than 200, 000 students have been with our program and have experienced the value we bring to their academics.
[ 11:44:23 AM ] Guest : How about it
[ 11:44:30 AM ] : Yeah
[ 11:44:38 AM ] : It brought there grades up 1%, went down 50%
[ 11:44:53 AM ] : It was harder than school for there [censor]
[ 11:45:03 AM ] Acad Coordinator : Thank You for visiting TutorVista. happy Mary Christmas
[ 11:45:18 AM ] Guest : You to hommi
[ 11:29:40 AM ] : The offer is for limited time and would not be available later so I suggest you do not miss it.
[ 11:29:42 AM ] Guest : Will this be cheating if I use a tutor?
[ 11:29:50 AM ] : What if my teachers gives me an F
[ 11:30:01 AM ] : Are you going to sue them?
[ 11:30:17 AM ] Acad Coordinator : That never happen in past
[ 11:30:23 AM ] Guest : Hmm
[ 11:30:31 AM ] : Is tutoring illegal ?
[ 11:30:38 AM ] : I mean, it's like helping on a test
[ 11:30:45 AM ] Acad Coordinator : Our expert tutors hold Master's degree and have long years of teaching experience.
[ 11:30:49 AM ] Guest : Hmm
[ 11:30:58 AM ] : Did you teach in Jesus's day?
[ 11:31:09 AM ] Acad Coordinator : Yes,
[ 11:31:19 AM ] Guest : Nice
[ 11:31:37 AM ] : Did you teach in Heaven with god?
[ 11:31:41 AM ] : What is god's name?
[ 11:31:43 AM ] Acad Coordinator : Because students around the world need help so we do help in this day
[ 11:31:58 AM ] : We offer a lot of assessment tests and structured learning programs to enhance learning.
[ 11:32:08 AM ] Guest : Lolz
[ 11:32:16 AM ] Acad Coordinator : I have seen significant grade improvement when students take regular tutoring with us.
[ 11:32:29 AM ] Guest : Do you know what Dragon Ball Z is?
[ 11:32:51 AM ] Acad Coordinator : Our tutors follow state standards and curriculum.
[ 11:33:14 AM ] Guest : How much days in prison do I serve?
[ 11:33:45 AM ] Acad Coordinator : Once you enroll, you will have an individual account with our program
[ 11:34:08 AM ] Guest : Hmm, how much do I get paid?
[ 11:34:17 AM ] Acad Coordinator : OKay
[ 11:34:30 AM ] : For you to get started, we have a huge DISCOUNTS on this chat.
[ 11:34:37 AM ] : You can try 1 week of unlimited tutoring for just $19.99
[ 11:34:44 AM ] : You will be able to get all the help that you need.
[ 11:35:01 AM ] : Sounds goods?
[ 11:35:03 AM ] Guest : What the hell, so I get deducted off my wage for given into this offer? O_O
[ 11:35:28 AM ] : Isn't it illegal to eff with someone's job?
[ 11:35:33 AM ] Acad Coordinator : This is the offer
[ 11:35:48 AM ] Guest : So basically I get paid 19.00
[ 11:35:49 AM ] Acad Coordinator : For you to start tutoring
[ 11:36:01 AM ] Guest : So then how much money do I get when I get tutored?
[ 11:36:16 AM ] Acad Coordinator : You need to sign up
[ 11:36:26 AM ] : And you need to pay
[ 11:36:38 AM ] : Are your Parents around you?
[ 11:36:46 AM ] Guest : Are you going to rob our house?
[ 11:36:54 AM ] : I'm going to call the cops now
I do understand your problem but it is unbelievable for me. I am a mother of a 6th standard girl and my daughter is using tutorvista service for last 7 months. They are providing till date very good and quality service and also the custom service is active. Just try to call them once more and i am sure they will help you out very soon. You can call them in the toll free number: [protected]
I realize that Tutorvista has gotten some positive press from some major news outlets. Maybe they do provide a good service to some but I feel there are some things that any prospective customer of the site should know.
The first thing is that you'll never be able to be positive that you're being taught how to solve a problem correctly. We got two different answers to one problem, both of them wrong. Secondly, you have a time limit for your sessions and if you're not done, too bad. And there are gaps of up to 5 minutes in response time so you're 30 minute session can get used up pretty quickly.
Also, they have a "strict NO refund policy" to quote the customer rep who handled (or I should say didn't handle) my refund request. They claim to offer free help to get you started but mostly what you'll get is a hard sell to "get an account" before getting any actual help. I would caution anyone against using this service.
Hi
All customers,
Kindly pay attention never use credit cards and speciallt the CVV number tutorvista has done this with 1000 of ppl and you can directly pay from paypal and can save yourselves, always be careful, better to join safe and easy company like bestwebtutors they make things easier and classes cofortable according to your convinience log on today and get discounts also.
Welcome to TUTORVISTA!
TutorVista says: 12:57:13 AM
Tutor will be joining you shortly.
TutorVista says: 12:57:43 AM
Please type your question in the chatbox / whiteboard.
TutorVista says: 12:58:13 AM
You can upload your document on the whiteboard.
Ramesh says: 12:58:48 AM
Hi Correy
--------------------------------------------------------------------------------
12:58:55 AM
This is Mr.Ramesh, Maths tutor
--------------------------------------------------------------------------------
12:59:02 AM
How are you doing?
--------------------------------------------------------------------------------
12:59:40 AM
Nice to have you online here.
--------------------------------------------------------------------------------
12:59:53 AM
How can you help you?
--------------------------------------------------------------------------------
01:01:08 AM
Hello Correy
--------------------------------------------------------------------------------
01:01:18 AM
Are you with me?
Correy says: 01:02:33 AM
ok i have a question
Ramesh says: 01:02:43 AM
ok
Correy says: 01:02:55 AM
y-x^-x what is the vertex please
--------------------------------------------------------------------------------
01:03:01 AM
^ means squared
Ramesh says: 01:03:02 AM
ok
Correy says: 01:03:11 AM
we must hurry
Ramesh says: 01:03:47 AM
ok
Correy says: 01:08:00 AM
so the vertex is?
Ramesh says: 01:10:17 AM
Correy
Correy says: 01:10:32 AM
yes
--------------------------------------------------------------------------------
01:11:10 AM
its -1/2, 1/4
Ramesh says: 01:11:12 AM
The vertexv=(1/2, -1/4)
--------------------------------------------------------------------------------
01:11:14 AM
ok
Correy says: 01:11:31 AM
got the negativers mixed uo there sir
--------------------------------------------------------------------------------
01:11:37 AM
lets do another
Ramesh says: 01:11:48 AM
Please wait
--------------------------------------------------------------------------------
01:12:03 AM
The formula is x=-b/2a
--------------------------------------------------------------------------------
01:12:06 AM
ok
--------------------------------------------------------------------------------
01:13:31 AM
b=-1
--------------------------------------------------------------------------------
01:13:32 AM
ok
--------------------------------------------------------------------------------
01:13:36 AM
Correy
--------------------------------------------------------------------------------
01:13:42 AM
a=1
Correy says: 01:13:44 AM
yes
--------------------------------------------------------------------------------
01:13:57 AM
why do u keep saying correy?
Ramesh says: 01:14:03 AM
-b/2a=-(-1)/2*1=1/2
--------------------------------------------------------------------------------
01:14:04 AM
ok
--------------------------------------------------------------------------------
01:14:51 AM
Why you get -1/2?
--------------------------------------------------------------------------------
01:14:59 AM
Correy
Correy says: 01:15:42 AM
find the range of the quadratic function and the maximum or the minumum value of the function y=(x-9)^-2
--------------------------------------------------------------------------------
01:15:49 AM
please hurry
--------------------------------------------------------------------------------
01:16:03 AM
cant keep getting wrong answers it is starting to upset me
Ramesh says: 01:16:12 AM
ok
--------------------------------------------------------------------------------
01:17:14 AM
Correy
--------------------------------------------------------------------------------
01:17:40 AM
The first problem is y=x^2-x or not
--------------------------------------------------------------------------------
01:18:15 AM
Please response me
--------------------------------------------------------------------------------
01:18:27 AM
or y=-x^2-x
Correy says: 01:18:53 AM
umm
--------------------------------------------------------------------------------
01:18:55 AM
hold on
Ramesh says: 01:18:59 AM
ok
--------------------------------------------------------------------------------
01:19:18 AM
So we get the wrong answer
Correy says: 01:19:24 AM
can u not see the 9?
--------------------------------------------------------------------------------
01:19:38 AM
y=(x-9)^-2
Ramesh says: 01:19:47 AM
ok
--------------------------------------------------------------------------------
01:19:53 AM
That is ok
--------------------------------------------------------------------------------
01:20:05 AM
I ask you for the first one
--------------------------------------------------------------------------------
01:20:06 AM
ok
Correy says: 01:20:07 AM
ok please we must hurry
--------------------------------------------------------------------------------
01:20:21 AM
what are u talking baout?
--------------------------------------------------------------------------------
01:20:36 AM
what first one are u talking about
Ramesh says: 01:20:54 AM
vertex problem
--------------------------------------------------------------------------------
01:20:55 AM
ok
Correy says: 01:20:56 AM
we need to focus on the question we are doing now not what we did in the past
--------------------------------------------------------------------------------
01:21:09 AM
please sir we have to hurry
Ramesh says: 01:21:09 AM
ok
Correy says: 01:21:17 AM
not too much time for questions
Ramesh says: 01:21:47 AM
ok
Correy says: 01:22:25 AM
i need the range of the function
Ramesh says: 01:22:46 AM
ok
Correy says: 01:23:25 AM
OK
--------------------------------------------------------------------------------
01:23:37 AM
please hurry
Ramesh says: 01:23:41 AM
ok
Correy says: 01:23:45 AM
we have not gotten any right yet
Ramesh says: 01:24:48 AM
ok
--------------------------------------------------------------------------------
01:24:53 AM
Got it?
Correy says: 01:25:37 AM
are u sure that is the range
Ramesh says: 01:25:44 AM
yes
Correy says: 01:25:49 AM
i dont htink so
Ramesh says: 01:26:19 AM
ok
Correy says: 01:26:25 AM
{-2, 00}
Ramesh says: 01:26:31 AM
ok
Correy says: 01:26:39 AM
why do u say ok?
--------------------------------------------------------------------------------
01:26:47 AM
do u see what u did wrong?
--------------------------------------------------------------------------------
01:27:19 AM
i am so upset i have not gotten any right for 4 hours
--------------------------------------------------------------------------------
01:27:36 AM
this is so dissapointing i pay u guys so much money for absolutely nothing
Ramesh says: 01:27:58 AM
Please one moment
--------------------------------------------------------------------------------
01:28:30 AM
Correy
Correy says: 01:28:49 AM
ok this is my last question what is the minimum value of the function
--------------------------------------------------------------------------------
01:28:58 AM
please get this right!
--------------------------------------------------------------------------------
01:29:22 AM
ok?
Ramesh says: 01:29:43 AM
Correy
Correy says: 01:29:45 AM
my faith is in ugetting this right
--------------------------------------------------------------------------------
01:29:56 AM
yes why do u keep saying correy?
Ramesh says: 01:30:16 AM
The first problem answer is (-1/2, 1/4)
--------------------------------------------------------------------------------
01:30:17 AM
ok
Correy says: 01:30:18 AM
what is the minumum value of the function?
--------------------------------------------------------------------------------
01:30:46 AM
why are u talking about the first problem i am asking u to focus on the problem we are on!
--------------------------------------------------------------------------------
01:31:09 AM
i need an answer to the question i have asked u for the last 5 minutes
Ramesh says: 01:31:27 AM
ok
Correy says: 01:31:43 AM
do u understand what i am asking?
Ramesh says: 01:31:55 AM
yes
Correy says: 01:32:14 AM
ok we need an answer for that
--------------------------------------------------------------------------------
01:32:37 AM
i dont need to know how to do it just an answer please
Ramesh says: 01:33:27 AM
yes
Correy says: 01:33:27 AM
ok we need an answer for that
--------------------------------------------------------------------------------
01:33:27 AM
i dont need to know how to do it just an answer please
--------------------------------------------------------------------------------
01:33:30 AM
can u please just give me the answer i am asking for/
Ramesh says: 01:33:43 AM
Please wait
Correy says: 01:33:47 AM
ok
--------------------------------------------------------------------------------
01:34:33 AM
ok
Ramesh says: 01:36:40 AM
The minimum value is (9, 0)
--------------------------------------------------------------------------------
01:36:41 AM
ok
Correy says: 01:36:59 AM
that is wrong
--------------------------------------------------------------------------------
01:37:07 AM
can u try again
--------------------------------------------------------------------------------
01:37:28 AM
why is this happening i am getting so upset
Ramesh says: 01:38:18 AM
you ask minimum value for this problem
--------------------------------------------------------------------------------
01:38:22 AM
Correy
Correy says: 01:38:33 AM
yeah it is -2 not 9, 0
--------------------------------------------------------------------------------
01:38:44 AM
what is wrong with u guys?
--------------------------------------------------------------------------------
01:39:08 AM
what is the function increasing on the interval?
Ramesh says: 01:39:14 AM
The process is correct you know
--------------------------------------------------------------------------------
01:39:30 AM
our session time is over
Correy says: 01:39:32 AM
lol
Ramesh says: 01:39:37 AM
if you need further help please schedule the next session
Correy says: 01:39:39 AM
u have not gotten anything right
--------------------------------------------------------------------------------
01:39:51 AM
i feel dumber having sat through this session
--------------------------------------------------------------------------------
01:40:01 AM
u cant do another problem?
--------------------------------------------------------------------------------
01:40:05 AM
01:39:08 AM what is the function increasing on the interval?
--------------------------------------------------------------------------------
01:40:18 AM
if u can get this right i wont be so mad
Ramesh says: 01:40:30 AM
if you need further help please schedule the next session
Correy says: 01:40:42 AM
wow
--------------------------------------------------------------------------------
01:40:45 AM
are u serious
Welcome to TUTORVISTA! TUTOR VISTA IS A JOKE!
TutorVista says: 12:57:13 AM
Tutor will be joining you shortly.
TutorVista says: 12:57:43 AM
Please type your question in the chatbox / whiteboard.
TutorVista says: 12:58:13 AM
You can upload your document on the whiteboard.
Ramesh says: 12:58:48 AM
Hi Correy
--------------------------------------------------------------------------------
12:58:55 AM
This is Mr.Ramesh, Maths tutor
--------------------------------------------------------------------------------
12:59:02 AM
How are you doing?
--------------------------------------------------------------------------------
12:59:40 AM
Nice to have you online here.
--------------------------------------------------------------------------------
12:59:53 AM
How can you help you?
--------------------------------------------------------------------------------
01:01:08 AM
Hello Correy
--------------------------------------------------------------------------------
01:01:18 AM
Are you with me?
Correy says: 01:02:33 AM
ok i have a question
Ramesh says: 01:02:43 AM
ok
Correy says: 01:02:55 AM
y-x^-x what is the vertex please
--------------------------------------------------------------------------------
01:03:01 AM
^ means squared
Ramesh says: 01:03:02 AM
ok
Correy says: 01:03:11 AM
we must hurry
Ramesh says: 01:03:47 AM
ok
Correy says: 01:08:00 AM
so the vertex is?
Ramesh says: 01:10:17 AM
Correy
Correy says: 01:10:32 AM
yes
--------------------------------------------------------------------------------
01:11:10 AM
its -1/2, 1/4
Ramesh says: 01:11:12 AM
The vertexv=(1/2, -1/4)
--------------------------------------------------------------------------------
01:11:14 AM
ok
Correy says: 01:11:31 AM
got the negativers mixed uo there sir
--------------------------------------------------------------------------------
01:11:37 AM
lets do another
Ramesh says: 01:11:48 AM
Please wait
--------------------------------------------------------------------------------
01:12:03 AM
The formula is x=-b/2a
--------------------------------------------------------------------------------
01:12:06 AM
ok
--------------------------------------------------------------------------------
01:13:31 AM
b=-1
--------------------------------------------------------------------------------
01:13:32 AM
ok
--------------------------------------------------------------------------------
01:13:36 AM
Correy
--------------------------------------------------------------------------------
01:13:42 AM
a=1
Correy says: 01:13:44 AM
yes
--------------------------------------------------------------------------------
01:13:57 AM
why do u keep saying correy?
Ramesh says: 01:14:03 AM
-b/2a=-(-1)/2*1=1/2
--------------------------------------------------------------------------------
01:14:04 AM
ok
--------------------------------------------------------------------------------
01:14:51 AM
Why you get -1/2?
--------------------------------------------------------------------------------
01:14:59 AM
Correy
Correy says: 01:15:42 AM
find the range of the quadratic function and the maximum or the minumum value of the function y=(x-9)^-2
--------------------------------------------------------------------------------
01:15:49 AM
please hurry
--------------------------------------------------------------------------------
01:16:03 AM
cant keep getting wrong answers it is starting to upset me
Ramesh says: 01:16:12 AM
ok
--------------------------------------------------------------------------------
01:17:14 AM
Correy
--------------------------------------------------------------------------------
01:17:40 AM
The first problem is y=x^2-x or not
--------------------------------------------------------------------------------
01:18:15 AM
Please response me
--------------------------------------------------------------------------------
01:18:27 AM
or y=-x^2-x
Correy says: 01:18:53 AM
umm
--------------------------------------------------------------------------------
01:18:55 AM
hold on
Ramesh says: 01:18:59 AM
ok
--------------------------------------------------------------------------------
01:19:18 AM
So we get the wrong answer
Correy says: 01:19:24 AM
can u not see the 9?
--------------------------------------------------------------------------------
01:19:38 AM
y=(x-9)^-2
Ramesh says: 01:19:47 AM
ok
--------------------------------------------------------------------------------
01:19:53 AM
That is ok
--------------------------------------------------------------------------------
01:20:05 AM
I ask you for the first one
--------------------------------------------------------------------------------
01:20:06 AM
ok
Correy says: 01:20:07 AM
ok please we must hurry
--------------------------------------------------------------------------------
01:20:21 AM
what are u talking baout?
--------------------------------------------------------------------------------
01:20:36 AM
what first one are u talking about
Ramesh says: 01:20:54 AM
vertex problem
--------------------------------------------------------------------------------
01:20:55 AM
ok
Correy says: 01:20:56 AM
we need to focus on the question we are doing now not what we did in the past
--------------------------------------------------------------------------------
01:21:09 AM
please sir we have to hurry
Ramesh says: 01:21:09 AM
ok
Correy says: 01:21:17 AM
not too much time for questions
Ramesh says: 01:21:47 AM
ok
Correy says: 01:22:25 AM
i need the range of the function
Ramesh says: 01:22:46 AM
ok
Correy says: 01:23:25 AM
OK
--------------------------------------------------------------------------------
01:23:37 AM
please hurry
Ramesh says: 01:23:41 AM
ok
Correy says: 01:23:45 AM
we have not gotten any right yet
Ramesh says: 01:24:48 AM
ok
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01:24:53 AM
Got it?
Correy says: 01:25:37 AM
are u sure that is the range
Ramesh says: 01:25:44 AM
yes
Correy says: 01:25:49 AM
i dont htink so
Ramesh says: 01:26:19 AM
ok
Correy says: 01:26:25 AM
{-2, 00}
Ramesh says: 01:26:31 AM
ok
Correy says: 01:26:39 AM
why do u say ok?
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01:26:47 AM
do u see what u did wrong?
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01:27:19 AM
i am so upset i have not gotten any right for 4 hours
--------------------------------------------------------------------------------
01:27:36 AM
this is so dissapointing i pay u guys so much money for absolutely nothing
Ramesh says: 01:27:58 AM
Please one moment
--------------------------------------------------------------------------------
01:28:30 AM
Correy
Correy says: 01:28:49 AM
ok this is my last question what is the minimum value of the function
--------------------------------------------------------------------------------
01:28:58 AM
please get this right!
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01:29:22 AM
ok?
Ramesh says: 01:29:43 AM
Correy
Correy says: 01:29:45 AM
my faith is in ugetting this right
--------------------------------------------------------------------------------
01:29:56 AM
yes why do u keep saying correy?
Ramesh says: 01:30:16 AM
The first problem answer is (-1/2, 1/4)
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01:30:17 AM
ok
Correy says: 01:30:18 AM
what is the minumum value of the function?
--------------------------------------------------------------------------------
01:30:46 AM
why are u talking about the first problem i am asking u to focus on the problem we are on!
--------------------------------------------------------------------------------
01:31:09 AM
i need an answer to the question i have asked u for the last 5 minutes
Ramesh says: 01:31:27 AM
ok
Correy says: 01:31:43 AM
do u understand what i am asking?
Ramesh says: 01:31:55 AM
yes
Correy says: 01:32:14 AM
ok we need an answer for that
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01:32:37 AM
i dont need to know how to do it just an answer please
Ramesh says: 01:33:27 AM
yes
Correy says: 01:33:27 AM
ok we need an answer for that
--------------------------------------------------------------------------------
01:33:27 AM
i dont need to know how to do it just an answer please
--------------------------------------------------------------------------------
01:33:30 AM
can u please just give me the answer i am asking for/
Ramesh says: 01:33:43 AM
Please wait
Correy says: 01:33:47 AM
ok
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01:34:33 AM
ok
Ramesh says: 01:36:40 AM
The minimum value is (9, 0)
--------------------------------------------------------------------------------
01:36:41 AM
ok
Correy says: 01:36:59 AM
that is wrong
--------------------------------------------------------------------------------
01:37:07 AM
can u try again
--------------------------------------------------------------------------------
01:37:28 AM
why is this happening i am getting so upset
Ramesh says: 01:38:18 AM
you ask minimum value for this problem
--------------------------------------------------------------------------------
01:38:22 AM
Correy
Correy says: 01:38:33 AM
yeah it is -2 not 9, 0
--------------------------------------------------------------------------------
01:38:44 AM
what is wrong with u guys?
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01:39:08 AM
what is the function increasing on the interval?
Ramesh says: 01:39:14 AM
The process is correct you know
--------------------------------------------------------------------------------
01:39:30 AM
our session time is over
Correy says: 01:39:32 AM
lol
Ramesh says: 01:39:37 AM
if you need further help please schedule the next session
Correy says: 01:39:39 AM
u have not gotten anything right
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01:39:51 AM
i feel dumber having sat through this session
--------------------------------------------------------------------------------
01:40:01 AM
u cant do another problem?
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01:40:05 AM
01:39:08 AM what is the function increasing on the interval?
--------------------------------------------------------------------------------
01:40:18 AM
if u can get this right i wont be so mad
Ramesh says: 01:40:30 AM
if you need further help please schedule the next session
Correy says: 01:40:42 AM
Just wanted to show the world what a joke tutor vista is this is a live chat that i had with them it was a horriable experience!
wow
--------------------------------------------------------------------------------
01:40:45 AM
are u serious
TutorVista is a horrid site, I'm a junior in high school and I was talking circle around a sales rep. as seen in the convo. below:
Welcome to TUTORVISTA !
Type your question in chat window below.
[ 10:57:37 PM ] Guest : Need help in Chemistry
[ 10:57:54 PM ] Acad Coordinator : hello
[ 10:57:57 PM ] : I am john here
[ 10:58:01 PM ] : I'm your Academic Counselor for the day.
[ 10:58:07 PM ] Guest : Okay the last person that helped me just sent me to the other page when i asked a simple quesiton... I'm already displeased with this site...
[ 10:58:21 PM ] Acad Coordinator : Let me know your grade to help you better.
[ 10:58:26 PM ] Guest : 11
[ 10:58:31 PM ] Acad Coordinator : okay
[ 10:59:01 PM ] : Are you preparing for an upcoming test or assignment?
[ 10:59:09 PM ] Guest : Yeah
[ 10:59:19 PM ] Acad Coordinator : okay
[ 11:01:48 PM ] Guest : Can you please tell me how I can trust that im getting the help that I need, because I was told that all of your tutors have a masters. However, does this mean each tutor that I'm connected to has a masters in the specific subject, or what? Also, I would like to know if each tutor passed the strict qualifications that the US teachers have to take to become certified
[ 11:03:39 PM ] : Hello?
[ 11:04:46 PM ] Acad Coordinator : Yes
[ 11:05:07 PM ] Guest : Okay... yes doesn't really answer the question...
[ 11:06:24 PM ] : Having to wait 5 minutes for a responce like that really makes me doubt that you would be able to help me in High School chemistry...
[ 11:06:48 PM ] Acad Coordinator : Okayt
[ 11:07:46 PM ] Guest : do you mind answering my question about the program in a complete sentance? I mean whats going on here; I need to know how this works and the qualifications each tutor has before I spend my money.
[ 11:07:57 PM ] : *sentence
[ 11:08:01 PM ] Acad Coordinator : wait
[ 11:08:25 PM ] : Let me tell you how our Expert tutoring work
[ 11:08:57 PM ] Guest : I know how it works first adress my quesiton please.
[ 11:09:13 PM ] Acad Coordinator : okay
[ 11:09:57 PM ] : We do proper screening of our tutors the have to clear a test before they start tutoring to our staudents
[ 11:10:03 PM ] : Student*
[ 11:10:45 PM ] Guest : Okay now is this a general test covering all subjects, or is this a test covering what they have a masters in?
[ 11:11:10 PM ] Acad Coordinator : Yes it cover only the subject the tutor Mater in
[ 11:11:57 PM ] : We also do check there past experience.
[ 11:12:20 PM ] : Most of our tutors are having teaching experience
[ 11:14:17 PM ] Guest : Okay, if anything let me tell you my experience thus far with TutorVista, I've had to wait for service (which was bad and couldn't answer simple questions), and from what I can see from all of the spelling errors and the grammatical errors with your typing I would rather get help from a elementary student. In my honoest opinion, TutorVista has horrid sales representatives. This is why you company has such bad reviews.
[ 11:14:38 PM ] : *your
[ 11:15:24 PM ] Acad Coordinator : You can see that we have being featured in most of the new channel
[ 11:17:00 PM ] Guest : Okay, this was all in previous years when tutor vista first came out. If you would just google tutor vista you would find so many complants, but I wanted to see for my self I now see why you're going bankrupt.
[ 11:21:32 PM ] : Are you just going to have me sit here and wait for nothing with a one word responce, or are you going to actually going to start being a good sales rep for your company?
[ 11:22:14 PM ] : I mean its been 4 1/2 mins from the last time you gave me an answer are you even there, John?
[ 11:24:35 PM ] : "Tutor vista though cheap, very unreliable. Tutors not showing up and technical difficulty is the most common excuse that they show. Refund policy is horrible. It would take for ever to get something done there. I used them for more than 6 months. During that period, I must have complained them seven times with “NO OUTCOME”. They remain same. Promises, promises…." -Posted by Anonymous http://www.edtechreview.net
[ 11:25:21 PM ] : just one of the many negative reviews... on this company
[ 11:27:04 PM ] : John, may I ask what you're doing I mean I need some feed back from you; I mean all you're doing at this point is furthering my opinion aout this company.
Great help for students really. I wanna share another effective study source, Online Tutoring.
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TutorVista emailscare@tutorvista.com100%Confidence score: 100%Supportjobs@tutorvista.com90%Confidence score: 90%hrinfo@tutorvista.com83%Confidence score: 83%support
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I have to Agree with you. TutorVista won't even let me cancel my subscription. I asked them why here is my chat
Customer Representative: Hi what would you like?
Me: I would like to cancel my subcription
Customer Representative: You can't
Me: Why?
Customer Representative: Because your not allowed to cancel it before the 1 month is over
Me: Seriously
Customer Representative: You could buy more!:)
Me: I don't want to buy more! You guys have horrible service!
Customer Representative: Ok i helped you pause it for 99 dollars.
Me: Cancel it now.
Customer Representative: Oh I can't I already did it.
Me: I never agreed you guys have the world's most horrible service.
Customer Representative: But you agreed?
Me: I never did! You have no proof!
Customer Representative: I don't but you agreed.
Me: I will post this on the Internet for people to see how much of a horrible service you guys have
Customer Representative: Oh really?
Me: Of course! Copy Paste Their! Bye!:)
Customer Representative: Bye