Menu
For Business Write a review File a complaint
Twin River Casino Hotel

Twin River Casino Hotel review: Low payouts 7

I
Author of the review
6:00 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Of course every Casino has losers and we know that but I must say out of all the Casino's I've been to Twin River pays out next to nothing. The highest payout I've seen there is around $4000.

You might think that's a great payout but for a Casino that is very very weak if that's your highest.Your chances of hitting it big at this Casino are slim to none. If you want to have fun go to Borgota which is in Atlantic City. They have the loosest slot machines I've seen on the east coast. I hit 5 times in a row. Then of course Casino's in Las Vegas are more likely to hit. I've seen people I know come back with winnings as high as $40K.

I've been to Twin River quite a few times and have seen the house consistently rob people of money. There payouts are weak and chances are if you go there you will loose. However if you do win don't go back. Your likely to see the house take everything you won in a moments time.

I can give you the run down on what I know about the payouts. Check this out:

The majority of the time in the HIGH LIMITS section of Twin River you are bound to loose on:

Coyote Machines in the very back
The Monkey Machines right next to it
The $5 Machines on the left side of it
The Mermaid Machine on the end by the attendant NEVER PAYS EVER! HAHA

About every 2-3 months I've seen the Coyote and Monkey Machine pay out. But your talking $50-$80 bets

In the middle you will see 3 $25 machines and 2 $10 machines.

The one on the left can hit for: $800, $1600 or $3200 at the highest but chances are you will loose. This machine says it pays out over $50K but the highest I've seen is $3200. Don't be fooled by the LIES!

Now to the Jackpot Party Machines
The one in the middle is usually the hottest machine. The one on the right 2nd hot. The one on the far left not as hot. The highest payouts is between $1300-$2000 at a $18 BET. Chances are you will loose. The machine says you can win up to $10, 000 but again its lying. The highest I've witnessed is $2000.

Now to the corner you will see 3 GREEN machines that max bet at $5. Sometimes those machines can pay out. The highest payout is $500-$1000 NOTHING HIGHER. Now it says it can pay out alot higher but I'm telling you the machine is programed for around $1000. I've never seen higher.

Now for the nickle machines. You can expect to hit if you do hit on the Gold Fish Machine maximum of around $400 at $6-$8 a bet. Chances are you will loose. However I have noticed when heavy traffic is present you have a better chance of winning.

But mark my words if you do win DO NOT MAKE IT A HABIT to go to this CASINO. This Casino consistently robs people. The machines appear to promise that your highest potential is up to $10, 000 or even $150, 000 but mark my words if you win the highest you will see is 10 percent of what the machine says.

I THINK THE STATE OF RHODE ISLAND SHOULD INVESTIGATE THIS CASINO.
Also I did research that TWIN RIVER Filed for Bankruptcy recently.

Don't touch this CASINO. If you win NICE! But I'm telling you I've been to nearly every Casino on the east coast and this one is DEAD LAST in my book.

It's the cheapest and probably one of the cheapest in the NATION. Don't expect anything AMAZING from them.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
Add a comment
J
J
janete
Benicia, US
Apr 05, 2010 6:39 pm EDT

I have been to Twin River many times over a number of years. In the past 3 years the hits have diminished to almost nothing. Couple of things account for that. They pay the state of R. I. so much they have no money and their expansion program put them into near bankruptcy. I moved from Massachusetts about 9 months ago to California and myself and my friend did some research when it became clear that we went from winning sometimes, to losing all the time. Service is poor, bathrooms are not clean any more, alcohol prices are rediculous. My advice, stay away and let them to.

U
U
usaisone
Quincy, US
Mar 15, 2011 10:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I saw a Boston woman hit a $218, 884 jackpot at Twin Rivers on this past weekend and they refused to pay her. They claimed the machine malfunctioned and she was offered a steak dinner at Fred & Steves and a meager $1900. There were at leat 50 witnesses to this fraud . Needless to say I gave her a lawyers number and told her to take them to court. They commited a felony refusing to pay a jackpotto her, and denying the Feds and RI their portion of taxes on this win.

L
L
LORNACAR
Canton, US
Jun 23, 2011 4:22 pm EDT

No one wins at Twin Rivers- I have been going about a year- and everyone around you loses. My family of 7 (siblings) go often and play everything from roulette to slots- NO ONE WINS- we have spent on average about 3500.00 a week ($500.00) a piece every couple of weeks. NO WINNERS THERE, THEY SUCK YOU IN BECAUSE OF THE LOCATION AND YOU BASICALLY ARE THERE PAYING THEM FOR AN ENTERTAINING ARCADE ADVENTURE, which caused me to do some research. THIS IS SO CRAZY. On Roulette it sucks a couple of hundred dollars from you, then soon as you run out of money, it will land on your number. A BIG JOKE! I CAN HUNGRY BE ANGRY WITH MYSELF, AS I SHOULD HAVE KNOWN BETTER... YOU JUST HATE TO LEAVE YOUR MONEY THERE EVERYTIME AND HOPE THAT YOU CAN GET A LITTLE BIT BACK. IT DOES NOT WORK! DON'T EVEN TRY TO GO THERE- YOU WON'T WIN.

M
M
MCN
Central Falls, US
Sep 26, 2013 11:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do agree with the above. I have been to Twin River so many times, and I have lost lot of money. Since they set up the tables games downstairs, it's almost impossible to hit any machine. I have sat down for more hours that I can count on different machines, just to get more and more disappointed as I realized I was falling deeper and deeper without any sign that I would get at least some of my money back. Yes, I do agree, no one wins at Twin River!..I have noticed, many times, that when the machines finally hit, the payout is so insignificant ! .. almost nothing!.. what a joke! after playing for hours and hours, and more hours, I finally realized that people do not win. You should just sit and look around, great number of elderly people just showing their frustration on their faces.. it's sad, but true, not one really wins at Twin River. I can tell by my own experience.

C
C
CJ4
Attleboro, US
Mar 08, 2014 12:36 pm EST

Horrible payouts. drink service is non-existent and prices high. Mgmt says they cannot manipulate the slots, but it sure seems like they do. Some days you will have bonus after bonus, getting paid, albeit not much, but still exciting enough to stay. Other days they just take, take, take. It seems as though the machines will be "hot" for like a half hour or so, then stone cold again. USe to get an $800 hit on average .75 to $1 spins, went to 400, now 200 is a big hit. Plainville mass just won a slot license, TR will see alot less Mass license plates in their lot.

P
P
Phirrr
burlington, US
Jan 23, 2015 2:22 am EST

Are you guys serious? It is a casino, of course people lose, but people win as well! I personally saw a women hit a royal flush in video poker, 25k win right there. To the posters that claim roulette is rigged... how can the casino rig a game in which they have no control over what numbers people bet on? Maybe if it was VIDEO roulette, but live roulette is not rigged, its just an awful game to play because the odds are so terrible, I can't believe I responded to you idiots, I love how in your crazy mind it is rigged, yet you continue to play. LOL at you.

S
S
Speakingthetruth2u
US
Jan 02, 2017 6:56 pm EST

Couldn't agree more! Twin River is s rip off!

More Twin River Casino Hotel reviews & complaints

  1. Twin River Casino Hotel Contacts

  2. Twin River Casino Hotel phone numbers
    +1 (877) 827-4837
    +1 (877) 827-4837
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (877) 827-4837 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (877) 827-4837 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (877) 827-4837 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (877) 827-4837 phone number
    Customer Service
    +1 (401) 723-3200
    +1 (401) 723-3200
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (401) 723-3200 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (401) 723-3200 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (401) 723-3200 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (401) 723-3200 phone number
    +1 (401) 475-8505
    +1 (401) 475-8505
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8505 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8505 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8505 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8505 phone number
    Dinner Reservations
    +1 (401) 475-8346
    +1 (401) 475-8346
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8346 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8346 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8346 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8346 phone number
    Promotions & Events
    +1 (900) 454-4141
    +1 (900) 454-4141
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (900) 454-4141 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (900) 454-4141 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (900) 454-4141 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (900) 454-4141 phone number
    Racebook Horses
    +1 (900) 288-0800
    +1 (900) 288-0800
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (900) 288-0800 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (900) 288-0800 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (900) 288-0800 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (900) 288-0800 phone number
    Racebook Greyhounds
    +1 (401) 475-8294
    +1 (401) 475-8294
    Click up if you have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8294 phone number 0 0 users reported that they have successfully reached Twin River Casino Hotel by calling +1 (401) 475-8294 phone number Click down if you have unsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8294 phone number 0 0 users reported that they have UNsuccessfully reached Twin River Casino Hotel by calling +1 (401) 475-8294 phone number
    Sales & Catering
    More phone numbers
  3. Twin River Casino Hotel emails
  4. Twin River Casino Hotel address
    100 Twin River Road, Lincoln, Rhode Island, 02865, United States
  5. Twin River Casino Hotel social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 28, 2024
  7. View all Twin River Casino Hotel contacts
Twin River Casino Hotel Category
Twin River Casino Hotel is ranked 10 among 42 companies in the Casinos category