Menu
For Business Write a review File a complaint
Uber Technologies Customer Service Phone, Email, Contacts

Uber Technologies
Reviews and Complaints

www.uber.com

Learn how the rating is calculated

1.1 10 Reviews 63 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Uber Technologies Complaints 63

ComplaintsBoard
R
10:25 am EST

Uber Technologies a chatered ride that is being billed astronomically

On november 19, 2015 I downloaded the uber app and established a ride cancelled that ride as a means of determining how the service worked. november 20, 2015 I then established the same ride now legitimately. it was a 7 miles ride from my mom's home to her doctor's appointment. the day before the ride was estimated to be between $11-$15. after much wranglings with the dedicated driver for the 11/20 I agreed that she should pick up my mom. note also she actually told me that she was the only driver in the area and was closest to my mom's address. my mom was able to mete her appointment and things went well. now I am being billed by uber for $61.53 this was never part of the original deal nor was this a reasonable rate to pay for a less than 20 mins ride to my mom's appointment. after much contention with uber they agreed to credit my account with $49.46 for all future rides. this was unacceptable as I feel I am being abused, over-charged and duped into paying an exorbitant charge for a rid that was never estimated to be this expensive. I am hoping for a reversal of this charge some thing more in keeping with what was originally estimated. I am fiercely reluctant to pay this bill and would like some legal advocacy to protect my interests and right. the likelihood of taking uber in the future is remote hence the credit balance of $49.46 is meaningless. what would seem reasonable to me would be for them to take $20.00 at most and keep their credit balance for this ride. note they also charged me $5.00 for the cancelled ride on 11/19 and not until I indicated to them that I actually spoke with their driver and told her what I was doing and that I would need her services for the 11/20 before uber refunded that unreasonably charged $5.00. please review the details of my case and advise me accordingly?

Read full review of Uber Technologies
Hide full review
ComplaintsBoard
V
3:36 am EDT

Uber Technologies account has been banned

Hi,

I am vishal taneja ([protected]@gmail.com).

I have uber account, they have blocked my account without any proper reason.
I have raised an issue with id ([protected]).
They have told it is automatically blocked due to security reason, but I already provided them the id and phone number proof.
Still they are saying they are not able to re-enable the account.
They told me that you have not followed the terms and condition. there is around 5-6 pages of terms and condition, I have asked them which term and condition I have not followed.
According to me I have followed all the terms and conditions.

Even they don't have any customer service.
Every time you mail, like if you reply to the exiting mail, new person will come and send a automated mail.

Read full review of Uber Technologies
Hide full review
ComplaintsBoard
B
9:08 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Uber charged my son $490.23 for a ride that usually costs $54 at 2:30 AM on New Years morning. That is over eight times the normal rate! He did not know the fare until he arrived home. The driver was apologetic but he said he could not do anything about it. I have disputed the amount but so far no reduction has been offered.

View 0 more photos
Read full review of Uber Technologies and 8 comments

Uber Technologies Reviews 0

Looks like Uber Technologies has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Uber Technologies, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Uber Technologies

Screenshot Uber Technologies
Uber is a ride-hailing company that was founded in 2009 and has since become a global phenomenon. The company operates in over 900 metropolitan areas worldwide and has revolutionized the way people travel. Uber has become a household name and has disrupted the traditional taxi industry by providing a more convenient and affordable alternative.

The Uber platform allows users to request a ride through their smartphone app, which then connects them with a nearby driver. The app provides real-time updates on the driver's location and estimated arrival time, making it easy for users to plan their journey. Uber offers a range of ride options, including UberX, UberPOOL, and UberBLACK, catering to different needs and budgets.

One of the key advantages of Uber is its affordability. The company's pricing model is based on supply and demand, which means that fares can vary depending on the time of day and location. However, in general, Uber rides are often cheaper than traditional taxis. Additionally, Uber offers a range of promotions and discounts, making it even more cost-effective for users.

Another advantage of Uber is its convenience. Users can request a ride at any time of day or night, and the app provides real-time updates on the driver's location and estimated arrival time. This makes it easy for users to plan their journey and avoid the hassle of waiting for a taxi on the street. Additionally, Uber drivers are often more reliable than traditional taxi drivers, as they are rated by users after each ride, ensuring a high level of service.

Uber has also been praised for its safety features. The app provides users with the driver's name, photo, and license plate number, ensuring that they can easily identify their driver. Additionally, Uber drivers are required to undergo background checks and vehicle inspections, ensuring that they meet the company's safety standards.

In conclusion, Uber has revolutionized the way people travel by providing a more convenient, affordable, and reliable alternative to traditional taxis. The company's platform has become a global phenomenon, and its popularity shows no signs of slowing down. With its focus on safety, affordability, and convenience, Uber is set to continue disrupting the traditional taxi industry for years to come.

Overview of Uber Technologies complaint handling

Uber Technologies reviews first appeared on Complaints Board on Jan 3, 2015. The latest review Ride was posted on Oct 10, 2024. Uber Technologies has an average consumer rating of 1 stars from 73 reviews. Uber Technologies has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.2
26780 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Uber Technologies Contacts

  2. Uber Technologies phone numbers
    +1 (877) 223-8023
    +1 (877) 223-8023
    Click up if you have successfully reached Uber Technologies by calling +1 (877) 223-8023 phone number 0 0 users reported that they have successfully reached Uber Technologies by calling +1 (877) 223-8023 phone number Click down if you have unsuccessfully reached Uber Technologies by calling +1 (877) 223-8023 phone number 0 0 users reported that they have UNsuccessfully reached Uber Technologies by calling +1 (877) 223-8023 phone number
    +1 02001257336
    +1 02001257336
    Click up if you have successfully reached Uber Technologies by calling +1 02001257336 phone number 0 0 users reported that they have successfully reached Uber Technologies by calling +1 02001257336 phone number Click down if you have unsuccessfully reached Uber Technologies by calling +1 02001257336 phone number 0 0 users reported that they have UNsuccessfully reached Uber Technologies by calling +1 02001257336 phone number
  3. Uber Technologies emails
  4. Uber Technologies address
    1455 Market Street, Suite 400, San Francisco, California, 94103, United States
  5. Uber Technologies social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 16, 2024
Uber Technologies Category
Uber Technologies is ranked 2 among 31 companies in the Taxi Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.