Ugg Store
Reviews and Complaints

uggstore.com.au is a website that I would not recommend using. I had a bad experience with this site and I want to share it with others so they can avoid the same mistake. I ordered a pair of Ugg boots from this site and unfortunately, they never arrived. I tried to contact the customer service team to inquire about my order, but they never responded to any of my messages. I was very disappointed and frustrated with this experience.

I later found out that this website is fraudulent and they ship items that do not make it past customs. This is a big problem because it means that customers are not receiving the products they paid for. It's also very difficult to get a refund from this site because they do not respond to any queries. This is a big red flag and I would advise anyone to avoid using this site.

Overall, my experience with uggstore.com.au was very negative. I would not recommend using this site to anyone. It's important to be cautious when shopping online and to do your research before making a purchase. I hope that my review will help others avoid the same mistake that I made.

I recently ordered a couple of pairs of Uggs from Ugg Store (uggstore.com.au) and I gotta say, it was a pretty good experience. The site was easy to navigate and I was able to track my order every step of the way. Plus, whenever I had a question or concern, I got a response to my e-mails pretty quickly.

When my Uggs finally arrived all the way from Australia to the UK, I was relieved to see that they were in great condition. The quality was top-notch and they felt super cozy on my feet. I've had bad experiences with other stores in the past, like Fashion Store, where the Uggs looked like they were made from cardboard or something. But these ones from Ugg Store were the real deal.

Overall, I'm really happy with my purchase and would definitely recommend Ugg Store to anyone looking for some quality Uggs. The only downside is that they're a bit pricey, but I guess you get what you pay for, right?

on a product I didn't even want. The website is also confusing and hard to navigate. Don't waste your time or money on this store.

I recently made a purchase from Ugg Store and unfortunately, they sent me the wrong product. It's a shame because I used to love UGG before this experience. Now, I don't think I'll ever buy from them again. I've tried reaching out to their customer service team through email and even left messages on their Facebook page, but I haven't received any response. It's frustrating to spend $70 on a product that I didn't even want.

To make matters worse, their website is confusing and hard to navigate. It took me a while to find what I was looking for, and even then, I ended up with the wrong product. I wouldn't recommend wasting your time or money on this store. It's a shame because I used to be a loyal customer, but now I'll be telling others about my negative experience.

This website ain't good for people in the UK. I made the mistake of ordering some boots from here and they never arrived. I got a letter from some fancy lawyers saying I broke some copyright law or something. I didn't even know what that meant. And now I'm out of money and boots. I tried emailing them but they didn't even bother to reply. So, if you're in the UK, don't even bother with this site. It's a waste of time and money. Just save yourself the trouble and go somewhere else.

So, I spent $150 on a pair of UGGs from the Ugg Store website (uggstore.com.au). Unfortunately, the size I received was one size too small. I reached out to their customer service team for help, and they advised me to exchange them for a larger size.

It's been 2 months since I sent back the original pair, and I still haven't received my new size. I've been emailing their customer service team for updates, but it took them a whole month to reply to me. Even then, they didn't answer my questions about where my boots are.

This has been an absolutely terrible experience, and I feel like I wasted my money. All I want is my boots so my feet aren't cold anymore.

This website, uggstore.com.au, seems legit at first glance, but don't be fooled. The service is practically non-existent. You won't find a phone number to call, and the emails you receive are all automated. This means that if you have any issues or complaints, you're out of luck.

To make matters worse, they charge your credit card immediately, even though the goods may take much longer to arrive than the promised 2 working days. In my case, I'm still waiting for my order to arrive, and it's been quite some time.

After doing some research on Google, I found that I'm not alone in my frustration. Many other customers have had similar experiences and are quite unhappy with the service they've received.

I've even gone so far as to cancel my credit card, just in case. I'm hoping that my bank will be able to help me get my money back, but only time will tell.

Overall, I would not recommend using this website. The lack of customer service and the numerous complaints from other customers make it clear that this is not a reliable or trustworthy place to shop.

I was really excited to find the Ugg Store website (uggstore.com.au) because I've been wanting a new pair of ugg boots for ages. The site looks pretty legit, but I did notice that there's no phone number listed anywhere. That made me a little nervous, but I decided to take the risk and place an order anyway.

I picked out a pair of boots that I really liked and went through the checkout process. I was a little surprised to see that the payment was being processed by "ugg store" instead of a more official-sounding company name, but I figured it was just a quirk of the website.

Unfortunately, it's been a few days now and my boots still haven't arrived. I've sent two emails to the customer service address listed on the website, but I haven't gotten any response. The weirdest thing is that when I restart my computer, the copies of the emails I sent seem to have disappeared. I'm not sure if this is some kind of glitch or if the Ugg Store is doing something shady with their confirmation emails.

I decided to fill out the email form on their website instead, hoping that maybe that would get a response. But if I don't hear anything back in the next few days, I'm going to have to get a refund from my bank and report the site. It's really disappointing because I was looking forward to getting my new boots, but now I'm just frustrated and worried that I've been scammed.

Honestly, this experience has made me really hesitant to shop online in the future. I know there are plenty of legitimate online stores out there, but it's hard to trust anyone when you've been burned like this. I just hope that other people don't have to go through the same thing.

This website that sells UGGS is a bit tricky. They say they aren't connected to Deckers Outdoor Corporation, but they are. They say they don't sell their products, but they do. They say Deckers Outdoor Corporation is mass producing their products in China, but that doesn't mean they aren't the real deal.

It's a bit confusing, but the bottom line is that you can still get genuine UGGs from this website. However, they don't make it clear that you might have to pay extra money for import duty. That's something to keep in mind if you're thinking about buying from them.

Also, all the reviews on the website are positive. That's great, but it's a bit suspicious. When you look into complaints about them, you realize that they aren't publishing the bad reviews. That's not very honest.

Overall, if you're looking for UGGs, this website might be a good option. Just be aware of the extra costs and the fact that they might not be completely transparent about customer feedback.

I recently purchased a pair of Uggs from uggstore.com.au and unfortunately, my experience was not a positive one. Firstly, the boots arrived in a crumpled plastic bag which was disappointing. I had purchased them as a Christmas present, but they arrived late which was a letdown.

Upon inspecting the boots, I noticed that the quality of the sole was cheap and thin. The overall quality of the boots was below average, especially considering the cost. I decided to email customer service to express my concerns and request a return. However, I was informed that I would need to pay for the return postage and be charged a 20% restocking fee.

Feeling frustrated, I decided to start a claim through Paypal. I sent the boots back on 5th January 2023 and have the receipt for postage from the UK. However, the parcel has not been tracked in Australia and Ugg Boots have conveniently not received my returned boots. Paypal awarded in favour of Ugg, which was disappointing.

To make matters worse, Ugg has been unhelpful in offering any form of refund. I am extremely disappointed with the customer service system and the quality of the product. It is a shame that they have my money and my boots.

Overall, I would advise others to stay away from this company. The item is rubbish and the customer service is appalling. It is not worth the hassle or the cost.

I recently made a purchase from the Ugg Store for my daughter's Christmas gift. I was excited to receive my order and eagerly awaited the tracking information and expected delivery date. However, shortly after making the purchase, my daughter informed me that the same boots were listed on eBay and she wanted a pair from there instead. I reassured her that there was no need to purchase from eBay, as I had already ordered the boots for her.

A few weeks went by and I decided to check on the status of my order. To my surprise, I found that my order had been cancelled just minutes after placing it. I contacted the Ugg Store and was told that my order was cancelled due to insufficient funds. However, when I contacted my payment provider, I found that there were plenty of funds available and they had never attempted to claim the money.

I contacted the Ugg Store again and spoke with their customer service team. They informed me that the boots I had ordered were now sold out and I would be put on a waiting list. I tried to explain that the boots were not sold out when I made my purchase and I could have ordered several pairs. However, they refused to fulfill my order or reinstate it.

Feeling frustrated and disappointed, I turned to eBay to find that the boots were now being sold for an exorbitant price due to the Christmas rush. I couldn't justify paying $400 for boots that were originally sold for $170. Unfortunately, I had to go without the gift for my daughter due to the Ugg Store's ignorance and lack of business sense.

In light of this experience, I have made a personal decision to boycott the Ugg Store and encourage others to do the same. It is important to stand up for the morals and values that they lack and take our business elsewhere.

I was so excited to find the Ugg Store online (uggstore.com.au) and ordered a pair of boots. But when they arrived, I was so disappointed to find out that they were fake! I mean, come on, who wants to spend their hard-earned money on a pair of boots that aren't even the real deal?

The quality of the boots was terrible, and they didn't even fit properly. I tried to contact customer service, but they were no help at all. They didn't even offer to exchange the boots or give me a refund. It was like they didn't even care about their customers.

I would never recommend the Ugg Store to anyone. Save your money and buy from a reputable retailer. Don't waste your time or money on this fake website. It's just not worth it.

Overall, my experience with the Ugg Store was a complete disaster. I wish I had read the reviews before making my purchase. I learned my lesson and will never make the same mistake again.

So, I ordered some Ugg boots from this site, uggstore.com.au, and let me tell you, it's been a real hassle. I still haven't received my package and it's been weeks. I tried to reach out to customer service, but it's like they don't even exist. No response, no nothing.

I'm really disappointed because I was looking forward to getting my new boots. I mean, who doesn't love a cozy pair of Uggs, right? But now, I'm not even sure if I'll ever get them.

Honestly, I wouldn't recommend ordering from this site. It's just not worth the headache. Save yourself the trouble and find another place to buy your Uggs. Trust me, you'll thank me later.

I bought some boots from Ugg Store and they didn't fit me right, so I sent them back using a tracked delivery service. But, I haven't received any refund yet and the company hasn't contacted me at all. I've sent them several emails, but they haven't responded to any of them. It's really frustrating and disappointing to experience such terrible customer service.

Ordered from Ugg Store about a month ago and still haven't received my order. I've tried to get in touch with them by sending three emails and filling out an enquiry form on their website, but haven't received any response yet. It's frustrating that there's no phone number listed anywhere on their website to call and speak to someone directly. I hope they can get back to me soon and resolve this issue.