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UK Private Investigators [UKPI]

UK Private Investigators [UKPI] review: unqualified, rude, unprofessional 9

S
Author of the review
3:35 pm EDT
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UK-Private-investigators.com - Peter Smith

I contacted this company by email and received a rude, blunt and unhelpful response from Peter Smith.
I pointed out his attitude and manner were unprofessional and this is the reply I received.

From: Peter Smith ([protected]@uk-private-investigators.com)
Sent: 17 February 2010 20:11:43

I don't give a damn what you care about. I get fools like you every other day - people who just demand everything Their Way.

Well, Karen, if you want it Your Way, you find him.

Can't think why he left you!

Good-bye and bad luck

I have checked out this individual who is neither experience, qualified or regulated to provide these services. All he is interested in is taking your money, and then will not deliver any results.

STEER CLEAR!

UK Private Investigators [UKPI] customer support contacts
Address

Suite 680, Kemp House, 152-160 City Road, London, EC1V2NX, GB

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Please note that this has nothing to do with UK Private Investigators - www.ukprivateinvestigators.com
UK Private Investigators [UKPI] customer support contacts
Address

Suite 680, Kemp House, 152-160 City Road, London, EC1V2NX, GB

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Thank you for your comments, if you would like to contact us directly, we will be able to deal with any issues you may have. Its a shame that competitors feel they have to post libellous comments in order to try to gain clients. If you are a genuine client of ours, you are given the opportunity to raise complaint through the correct channels, which we have in place. Please remember to quote your file number, which you would have been given if you were a genuine client of ours, when you contact us.
UK Private Investigators [UKPI] customer support contacts
Address

Suite 680, Kemp House, 152-160 City Road, London, EC1V2NX, GB

File a complaint Write a review
We would just like to thank Robert Harris (Robert Singer) of thelocaldetectves.com for these posts. He has been writing fake negative reviews about us since we reported his "company to The ASA for misleading and false advertising. We also had to report his to Sussex Police as he was making threats to us also. ALL evidence of this can be viewed upon request. We have been trading successfully for 23 genuine years and if ANY of this rubbish were true, we would not still be trading!
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

9 comments
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S
S
Savanna1
Purley, GB
Feb 17, 2010 2:53 pm EST

I contacted this company by email and received a rude, blunt and unhelpful response from Peter Smith.
I pointed out his attitude and manner were unprofessional and this is the reply I received.

From: Peter Smith (investigators@uk-private-investigators.com)
Sent: 17 February 2010 20:11:43

I don't give a damn what you care about. I get fools like you every other day - people who just demand everything Their Way.

Well, Karen, if you want it Your Way, you find him.

Can't think why he left you!

Good-bye and bad luck

I have checked out this individual who is neither experience, qualified or regulated to provide these services. All he is interested in is taking your money, and then will not deliver any results.

STEER CLEAR!

S
S
Sarah-g
Cleveland, GB
Mar 02, 2010 9:37 am EST

Thank you for posting this. It is always a worry when dealing with personal matters and I would like someone who operates in a tactful and professional manner. I will avoid this business.

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Ytrairom
London, GB
Jan 24, 2012 2:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This company operate a scam. They cliam to trace missing people. They then e-mail to say they have found the missing person and ask for their fee. You then get an e-mail telling you the person is dead and no other information.

Under no circumstances have any dealings with this company. You have been warned.

Brandon Ceaser
Brandon Ceaser
Port Arthur, US
Dec 21, 2013 10:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Accused me of threatening my Mother and being a suspect to use for helping Criminal Convicts out [protected].Complaint for them to be paranoid and concerned about false judgement a Judge is waiting to correct their failure to assist me December 2013.

P
P
Patrick5898
DE
Sep 16, 2014 8:20 am EDT

They also work as ukprivateinvestigators.com under name of Tim Burchell, AVOID!

T
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truthseeks
london, GB
Oct 26, 2014 3:55 pm EDT

UK Private Investigators - UKPI - Tim Burchell - Took my money but did not provided me with the information

I can't believe I was so foolish to get involved with this company. I emailed him to trace my cousin, two days later he sent an email saying has traced her. I found it strange there was no invoice, I can't explain it but my gut feeling told me it was a scam, so I delayed payment, then he threatened to take me to court so I thought he must be genuine. So i sent him a cheque, he claimed he did not receive it, he didn't even wait a week to receive the cheque in the post and sent papers to court.

I immediately put the money into his account plus the court fee. So far I have not receive the trace information which I paid for.

Now I come across a site (http://uk-private-investigators.pissedconsumer.com) where many people claims he scammed them and realise my gut feeling was telling me the truth.

I got my friend to call up and give a fake name and a fake trace to see if its a scam, she told me no one was answering the phone for several days.

Hes not replying to my emails, or text messages.

Its my own fault for not checking out this company and reading the reviews in the first place.

Please do not use this organisation.

I lost £170 of my hard earn money to this crook, please don't make the same mistake as me. Others have lost thousands so Im a little grateful that I didn't loose as much as them.

Please give me advise on how I can get his licensed revoked.

Thank You

UK Private Investigators [UKPI]
UK Private Investigators [UKPI]
GB
May 17, 2022 2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of truthseeks

We would just like to thank Robert Harris (Robert Singer) of thelocaldetectves.com for these posts. He has been writing fake negative reviews about us since we reported his "company to The ASA for misleading and false advertising. We also had to report his to Sussex Police as he was making threats to us also. ALL evidence of this can be viewed upon request. We have been trading successfully for 23 genuine years and if ANY of this rubbish were true, we would not still be trading!

T
T
truthseeks
london, GB
Oct 27, 2014 5:50 am EDT

I have received the information, but I am not entitled to the 30 day money back guarantee as the information was provided to me after the 30 days. I just hop that the trace information is correct.

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Jane46
London, GB
Nov 21, 2014 10:30 am EST

If only I read the reviews before hiring TIm from ukprivateinvestigators.com
They have tricked me to pay them for extra services, but it was a bulls*t. They just sent me some credit check report...?
Why do I need it, you promised a full report on my ex!

Avoid ukrpivateinvestigators.com

V
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Victor Gre
US
Mar 21, 2016 3:51 am EDT

I had an unfortunate experience working with TIm Burchell and ukprivateinvestigators.com UKPI
he has taken the deposit and and disappeared, four weeks later after chasing him 20 time, he said that he is waiting for the rest of the money from me, but he never even started the investigation. I refused to pay becase there was nothing he has done, he then refused to return the deposit saying that he wasted his time! DO not even think about working with ukprivateinvestigators.com

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  1. UK Private Investigators [UKPI] Contacts

  2. UK Private Investigators [UKPI] phone numbers
    +44 800 043 1754
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    +44 203 784 4458
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    International
    +44 781 086 3485
    +44 781 086 3485
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  3. UK Private Investigators [UKPI] emails
  4. UK Private Investigators [UKPI] address
    Suite 680, Kemp House, 152-160 City Road, London, EC1V2NX, United Kingdom
  5. UK Private Investigators [UKPI] social media
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    Nov 05, 2024