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I ordered this set after reading how it’s crafted and the way in which each step is important during the Japanese Tea Ceremony. Everything Umi Tea creates is designed to enhance the flavor of the tea which is explained on their site. After receiving the tea set I knew my daughter would be so overwhelmingly happy with it. She is learning Japanese and is learning so much about their culture and traditions. So although the set was made in China; it was designed for the Zen tea ceremony, I believe it’s called.
My daughter and I were both amazed at the craftsmanship. She has a special love for Mt Fuji and while the mountain depicted wasn’t Mount Fuji; it still depicts sunrise over a mountain. It’s beautiful! The understated beauty of this set is phenomenal. I definitely plan to buy more from this company of craftsman. The traditional, handmade quality of the set absolutely amazed me and she was so surprised I’d found something of such amazing quality. I was so thoroughly excited that I could do this for her on her birthday.
Then there was some sort of issue with usps and the day and 1-2 days after it was due to be here. So, I was becoming quite panicky I wouldn’t receive it for her birthday but Umi Tea saw to it another was shipped and I was able to give it to my daughter on the weekend.
Customer service was impeccable! They were kind, understanding and swift to action. There is no way of my expressing how much I adore this company but I sin
