Menu
For Business Write a review File a complaint
Under Lucky Stars Customer Service Phone, Email, Contacts

Under Lucky Stars
Reviews and Complaints

www.underluckystars.com

Learn how the rating is calculated

3.5 10 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Under Lucky Stars Reviews 11

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars: A Stellar Company with Heart and Quality Products

I gotta say, I was pretty impressed with Under Lucky Stars. I mean, I made a mistake when I was ordering and I was freaking out a little bit. But then Natalia came in and saved the day! She went above and beyond to help me out and I really appreciate that kind of kindness.

But it's not just Natalia that's awesome - the whole company seems to be filled with people who care. I mean, they're all about looking up at the stars and finding something special, but they also have a heart filled with compassion. That's pretty rare these days, if you ask me.

And let's talk about the product itself. I got a star map for my girlfriend's birthday and she was absolutely blown away. I mean, I'm not the most romantic guy in the world, but this thing really hit the spot. It's a beautiful piece of art and it's also really meaningful. It's like a reminder of a special moment that we shared, you know?

Anyway, I just wanted to spread the word about Under Lucky Stars. They're a great company with great people and great products. If you're looking for something special, you should definitely check them out.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars Made Our Anniversary Epic with Their Star Map!

I bought one of them star maps from Under Lucky Stars, you know, the ones that show the stars on the night you met someone special. I gave it to my wife on our anniversary and she was like, "Wow, this is amazing!" I gotta say, it made me feel like a real hero. Thanks, Under Lucky Stars, for making our anniversary epic!

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Underluckystars.com: The Perfect Gift for Your Loved Ones

So, I gotta tell ya, I stumbled upon this website called underluckystars.com and I gotta say, they make some pretty sweet star maps. It's like, you give them a date and location and they make this cool map of the stars that were out that night. It's a perfect gift for your significant other or even your bestie.

I ordered one for my girlfriend's birthday and let me tell you, it was even better than I expected. The colors were so vibrant and the details were on point. I was worried it might not look as good in person as it did on their website, but boy was I wrong.

And let me just say, their shipping was lightning fast. I was worried it wouldn't arrive in time for her birthday, but it came with time to spare. And their support team was so helpful. I had a question about the order and they got back to me right away.

Overall, I couldn't be happier with my experience with underluckystars.com. If you're looking for a unique and thoughtful gift, I highly recommend checking them out.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars Made Me a Valentine's Day Hero - Best Gift Ever!

My missus was over the moon with her Valentine's Day present from Under Lucky Stars. She's been around for 48 years, and she reckons it was the best gift she's ever had. I'm chuffed to bits that I hit the nail on the head with this one. I've done alright in the past, but this one really took the biscuit.

I didn't even fork out for the extra delivery guarantee, but they still managed to get it to us on the big day. I was sweating bullets, but Under Lucky Stars came through for me. They made me look like a hero in front of my wife, and for that, I'm grateful.

Thanks, Under Lucky Stars, for making me look good. You've got a customer for life now.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars: A Unique and Meaningful Gift That Surprised Me

I gotta say, I was pretty impressed with Under Lucky Stars. My girl loves looking up at the stars, so I thought I'd surprise her with a print from these guys. And let me tell you, it did not disappoint.

Now, I ain't no expert on this kinda stuff, but the website was pretty easy to navigate. I just put in the date and location of the night I wanted to commemorate, and boom, they showed me a preview of what the print would look like. I gotta admit, I was a little skeptical at first, but when the print arrived, it looked just like the preview.

But here's the thing that really blew me away. The night I chose for the print was actually a pretty crazy one. We were driving through a snowstorm and ended up sliding into a guardrail. We were going 40 miles an hour, and it knocked our headlights out. We had to stop and buy shoelaces to tie them back in so we could finish the rest of our journey.

Now, you might think that's a pretty crappy night to commemorate, but my girl loved it. Every time she looks at that print, she remembers that crazy adventure we had together. And that's what makes Under Lucky Stars so special. They take a moment in time and turn it into something you can hold onto forever.

So if you're looking for a unique and meaningful gift for someone special, I highly recommend checking out Under Lucky Stars. They might just surprise you.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Stunning Star Map from Under Lucky Stars: A Top-Notch Work of Art

I was super excited to get my hands on the star map from Under Lucky Stars. The shipping was quick, which was a relief because I was so eager to see it. When I finally got it, I was blown away by how stunning it was in person. The colors were even more vibrant than I had imagined!

The quality of the poster is top-notch. It's thick and the colors are richly pigmented, which makes it feel like a real work of art. I almost didn't want to frame it because I wanted to touch it and admire it up close!

Overall, I think this star map is a really special gift. It's perfect for commemorating a special event in your life, like a wedding or the birth of a child. I would definitely recommend it to anyone looking for a unique and meaningful way to celebrate a special moment.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Disappointing Experience with Under Lucky Stars: Poor Customer Service and Damaged Product

I gotta say, I was pretty disappointed with my experience with Under Lucky Stars. I ordered a package for a Christmas present, and when it arrived, the box was already opened and the acrylic was cracked. I was pretty bummed out, but I figured I could just reach out to their customer service and get it sorted out. Boy, was I wrong.

I tried emailing them several times, but I never got a response. It's like they just didn't care about my problem at all. I even reached out to the shipping company, but they couldn't do anything without a response from Under Lucky Stars. It was a real mess.

Honestly, I wouldn't recommend this company to anyone. If you have a problem with your package, you're pretty much out of luck. It's a shame, because the idea behind Under Lucky Stars is really cool, but their customer service is just terrible. Save yourself the trouble and find a different company to order from.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Solid Choice for Any Occasion: Review of a Fancy Memento

I got this thing for my mom on Mother's Day, and she was pretty happy with it. The shipping was alright, nothing got messed up and it came when it was supposed to. The price was a little steep for me, but I guess they gotta charge that much to make it all fancy and stuff. Overall, I'd say it's a solid choice for any occasion. It's a nice little memento and it looks pretty cool too.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars Review: Disappointing Customer Service and Delays

So, I ordered a star map from Under Lucky Stars and boy was I excited to receive it! But, turns out, my excitement was short-lived as my star map never made it to me. Apparently, my "gated community" was too much for them to handle. I mean, come on, it's not like I live on the moon or something. I was pretty bummed out and felt like I wasted my hard-earned 50 bucks.

After a lot of back and forth with the company, they finally agreed to send me a new star map. But, let me tell you, it was not an easy feat. I had to argue with them for nearly a week before they finally gave in. And even then, they didn't expedite the new order. So, I had to wait even longer to receive my star map.

To make matters worse, they didn't offer any refunds for the inconvenience caused. Instead, they offered to send me "free" pdf files that I could print on a canvas on my own. But, let's be real, those pdf files normally retail at 30 bucks. So, it wasn't really a freebie.

Overall, I'm not too impressed with Under Lucky Stars. Sure, the star maps look pretty cool, but their customer service could use some work. If you're thinking of ordering from them, just be prepared for some potential issues and delays.

Read full review of Under Lucky Stars
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Under Lucky Stars Inaccurate Sky Display on Under Lucky Stars: Not Worth the Money

The sky display on Under Lucky Stars is not accurate. They flip the orientation of the sky along the north-south direction for every date and time. It seems like they want to conserve the cardinal directions, but it ends up being completely flipped. When you face south and look at the night sky, cardinal west should be on your right and cardinal east should be on your left. However, their version is the opposite. It's not realistic at all. Even homemade planetariums are more accurate than this.

If you want to see for yourself, you can compare the same dates, locations, and times from Under Lucky Stars with other websites like https://skyandtelescope.org/interactive-sky-chart/ or https://stellarium-web.org/. You'll see that their sky display is flipped the wrong way. The constellations are also backwards, which is a dead giveaway that something is not right.

I tried to contact Under Lucky Stars about this issue, but they didn't seem to care. They told me that they use information from the Yale Bright Star Catalog, so they must be correct. But that's not the point. The point is that their sky display is not accurate and it's misleading to customers who want to see an accurate representation of the night sky.

Overall, I would not recommend Under Lucky Stars if you're looking for an accurate depiction of the night sky. There are other websites and resources out there that are much more reliable. Don't waste your money on something that's not worth it.

Read full review of Under Lucky Stars
Hide full review

Under Lucky Stars Complaints 1

ComplaintsBoard
M
10:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Under Lucky Stars Under Lucky Stars Review: Personalized Star Map Worth the Effort?

I gotta say, I was pretty excited when I heard about Under Lucky Stars. The idea of having a personalized star map is pretty cool, you know? But when I got my map, I gotta admit, I was a little disappointed. The paper quality wasn't all that great, especially for the price I paid (49 bucks, y'all!). And to top it off, it took forever to get here. But hey, I'm not one to give up on something so easily. I went ahead and got myself a cheap frame and, you know what? It actually looks pretty good. So, all in all, I'd say it's worth it if you're willing to put in a little extra effort.

Read full review of Under Lucky Stars
Hide full review

Is Under Lucky Stars Legit?

Under Lucky Stars earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Under Lucky Stars to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Under Lucky Stars is known for their high standards and safety. If you're thinking about dealing with Under Lucky Stars, it's wise to check how they handle complaints.

Under Lucky Stars has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Under Lucky Stars has claimed the domain name for underluckystars.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Underluckystars.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Underluckystars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Under Lucky Stars have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Underluckystars.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Under Lucky Stars protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Under Lucky Stars

Screenshot Under Lucky Stars
Under Lucky Stars is a unique and innovative online platform that allows you to create personalized star maps that capture the exact alignment of the stars at a specific moment in time. This could be a special date, such as a birthday, anniversary, or even the day you met your significant other. The star maps are beautifully designed and make for a truly special and meaningful gift.

The process of creating a star map is simple and straightforward. All you need to do is provide the date, time, and location of the special moment you want to capture. Under Lucky Stars then uses advanced algorithms to calculate the exact position of the stars at that moment and creates a stunning visual representation of the night sky. You can choose from a range of different designs and customize the text to make it truly personal.

Under Lucky Stars is more than just a website that creates star maps. It is a company that is passionate about creating meaningful and memorable experiences for its customers. The team behind the platform is dedicated to providing exceptional customer service and ensuring that every star map is of the highest quality. They use premium materials and printing techniques to create a product that is not only beautiful but also durable and long-lasting.

One of the things that sets Under Lucky Stars apart from other similar services is its commitment to sustainability. The company uses eco-friendly materials and packaging and has implemented a range of initiatives to reduce its carbon footprint. This means that you can feel good about your purchase knowing that it has been made with the environment in mind.

In conclusion, Under Lucky Stars is a fantastic platform that allows you to create a unique and personalized gift that captures a special moment in time. The star maps are beautifully designed, of the highest quality, and are created with sustainability in mind. If you are looking for a meaningful and memorable gift for a loved one, Under Lucky Stars is definitely worth checking out.

Overview of Under Lucky Stars complaint handling

Under Lucky Stars reviews first appeared on Complaints Board on Jun 12, 2023. The latest review Under Lucky Stars: A Stellar Company with Heart and Quality Products was posted on Jun 12, 2023. Under Lucky Stars has an average consumer rating of 1 stars from 11 reviews. Under Lucky Stars has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.9
570 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Under Lucky Stars Contacts

  2. Under Lucky Stars emails
  3. Under Lucky Stars social media
  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.