I wanted to download a film, as advertised on Google. I went on their site, signed up for what I thought was a 7 day trial for $1.99.
I received an email saying I'd been charged over $55 for a bunch of things besides this.
I called their number (who knows where in the world), and was told I didn't "un-check" these things, and there was now nothing I could do.
It would take 5 to 10 Business days (that's 2 weeks, folks), to get a refund, except for that original $1.99 .
I called PayPal, they said the company could just stop the whole thing, since there had been no payment made yet.
I recalled the company, asked for a Supervisor, got a big story, got mad, and was hung up on.
I called again, got a nice person, who said the refund should come sooner, which it did.
Meanwhile, I have attempted on MANY occaisions to use my 7 day trial, which I paid for, and KNOW WHAT?
I CAN NEVER LOG ON, NEVER DOWNLOAD ANYTHING!
I JUST GET PAGES SAYING NOT AVAILABLE, PAGE DOWN TRY LATER, ...BLAH BLAH
You get the idea.
This is a complete SCAM!
Google should knock them off right now!
The complaint has been investigated and resolved to the customer’s satisfaction.
unrestrictedownloads.com and Csinfohome.com
this is a fraud
id 175832090720003436390
I was expecting to be charged 24.88 € as I was registrating when I saw that I would be charged 65.19 €. I tried to stop the registration but it was impossible.
It is impossible to contact unrestrictedownloads.com so I sent a mail to Csinfohome.com. I do not know if I' ll get an answer.
I want the registration to be canceled and my money back
Paid my $102 nz!Followed directions exactly!
Each time I put my e-mail ----jogeo@xtra.co.nz----plus my password all I get is---incorrect password---- WHY?
I too have a problem with unrestricteddownloads.com. It seems They take 23 gbp and simply offer the free version of Limewire? Anyone else got a comment on this site.
KF
Unrestricteddownloads are scam artists who have lured me in with the 26.95 lifetime unlimited download offer. After agreeing to the purchase additional charges were added without my acknowledgement bringing the total to 66.31 . Bottom line: I want my money back/ this site had to generate from somewhere with an IP Address. I need info on how to retrive there IP Address and if Anyone who has been scammed by them to post there info on what actions you took to get your money back and I will do the same. Thanks!
i had the same problem few minutes ago
i have called my bank ... they cant help me till the transanction is not made. the hsve to know who took my money first.
anyhow ... regarding, , pissedoff09, , comment ... everyone needs their ip my friend ... not only you. i suggest to try everyone to find their phone nr or something... a real website. lol
i attached their confirmation email towards me ... you can see my email address there
let's keep in touch, and hopefully we will find these guys.
hi again. i just found this ip : 78.147.7.30
you cn go and check also on :
http://freesoftdownloadz.com/
there are 3 steps.
fill out your details
and at the end you will see your billing details + their so called ip.
goodluck
Similar problem. Agreed to 1 year subscription. Found out other unauthorized charges had been added. Could not go back in "check out" process to remove extra charges. Didn't finalize transaction, but withdrawl still made from my bank account. Equally as maddening was that my bank, CAPITAL ONE BANK, even after contacting them in writing and on the phone, claimed that they could do nothing before the money had actually been removed out of my account. Of course, once the cash was out of my account, the chances of getting it back are practically nil. What kind of imbeciles came up with that system? Unrestricteddownloads/Freeesoftdownloadz replies to my emails by offering reduced fees, but I don't want these parasites to have a single cent of mine. We're at the mercy of theives and idiots.
Unrestricteddownloads/Freeesoftdownloadz are a bunch of ### thats what they are i have had the same problem. i only agreed to pay £23 but instead they have taken nearly £60 off me. i have got in touch with the bank and they are putting it through as a disputed. also they told me they could not do anything due to my card be a debit card. the money had to go out first my bank being loyds tsb my advice would be to any one else one else is get in touch with your bank and get your money back because its fraud and against the law.
Hello Guys... Use their support tab in the website .. Open a Ticket with them.. and write some good mails with threatening them that you will be going to file a cyber crime against them.. They did the same with me.. they creadited 66$ instead of 26$.. I was behind the support team.. I wrote some good mails stating that i am gonna move legally... Today i got my money back ... they credited back the amount eventhough the communication process was irritating me.. Try it..
Bank disputes can only made once the money got moved from your account.. But its a long lasting process. If you can push the support team hard... i am sure you will get your money back...
Hi Guys, same happend to me. unrestrictedownloads.com just rip me off. I do quick check of their server ip:
Your IP Address: 63.243.188.103
IP Address Hostname: download2.marketengines.com
IP Country: Canada
IP Country Code: CAN
IP Continent: North America
IP Region: Quebec
Guessed City: Montreal
IP Latitude: 45.5
IP Longitude: -73.5833
ISP Provider: Rack Engines
Hosting company:
Hosting ISP : Teleglobe
Server Ip : 63.243.188.103
Server Location :
Montreal, Quebec, , Canada
Latitude: 45.5
Longitude: -73.[protected]
Looking from their server location they are in Montreal, Canada. In their support page, their supported language are only English and French...what a nice match!
It is hosted on same server which host marketengines.com which is another rip-off site. it link to securityonlinesite.com, munky.com.
somehow relate to this userid in http://www.geocities.jp/adeprinci
http://www.geocities.jp/adeprinci/marketengines.com.html
http://www.geocities.jp/adeprinci/nylottery.org.html
Warning: be careful opening these site, my network is using opendns to block unsecure sites, some of those were actually blocked.
same happened to me. These guys are thieves! Some minutes back, I entered a subscription and i was billed 27$ from my credit card. Fortunately my bank phoned me and i asked them to cancel the payment, They said that it was impossible to do so because the transaction was on. The least i could do was to call at my bank and fill up a dispute charge! I am going to do that tomorrow.
First off it 'denies' you access, then asks you to register and pay a 'one off fee of only $1.99 for unlimited downloads over a 7-day period'... only to lead you to a fake P2P program download and not an actual torrent! Complete waste of time and money if you ask me. Stick to PirateBay.org and isoHUNT.
The exact same thing happen to me. I submitted tickets through their 'support' 2x but they of course have not responded. I dont' want to call because I heard that they charge you when you call furthering the scam.
Probably a scam. They're probably unloading your account right now. Serves you right for illegally downloading.
Same thing happened to me! Fu*king ###! Has any one had any luck getting their $$$ Back?
Same for me - got my $1.99 and no response from customer service yet. Will contact my credit card fraud department now.
can u actually download from their website?
i also registered but don't know how to use their web
This site offers downloads for $1.99 as a 7-day trial, then charged me $27, and now does not give me access. It is a total fraud, and I have filed a complaint with my credit card company to dispute the charge.
After I closed their website once, it will not open again. One good thing about my bank, though, and that is that they will not allow any transactions without a phone number attached, which they always display on my online balance sheet. The number attached to the charge for unrestrictedownloads.com is [protected]. I called and, of course, they do not take calls on weekends, although they said that they are available 24 hours a day by email. Of course, they did not state just what that email address might be, and all of those that I have tried thus far to cancel this mess simply bounce right back to me.
My sister is an FBI agent who works with electronic consumer fraud, especially that coming out of Canada, which is one of the worst countries of all, even worse than Africa for this sort of thing. Does anyone have an email address or online address that will allow access of the account?
If you want to see something scary, google the IP address, 63.243.188.103. That will take you to a web hosting site, but my guess is that the same person runs ALL 21 plus websites on the account there, as they are all just far too similar to one another not to clearly speak of fraud- freemusicdownload, unrestrictedownload, yourmusicaccess, etc...
Do please note, I was able to get an email through on two different addresses directly related to the financial accounts of unrestrictedownload.com, and they have not- at least did not immediately- bounce, although I do not know if it will do any good in the long run, or not. Plus, there is nothing to stop them from bouncing the messages back to me after they have been read. Still, it might be worth giving it a try and I'll let you know what happens from my side of things:
The email addresses are:
info@MYMP3DOWN.COM
customerservice@MYMP3DOWN.COM
Note that it seems to be case specific. (And don't forget that phone number is [protected].)
just have a look...
hi, my sorry story is the same as yours, total ripoff site. tried to cancel, could not, so I will cause havoc with my credit card co, it may be fun, huh realy, but will try, will let you know how I fare. Tony
I have filed an IC3 Complaint with the FBI and suggest everyone else do the same:
https://complaint.ic3.gov/ctf.aspx
I got ripped by these people as well. I registered for a 7-day trial for $1.99, to which they added unauthorised charges and charged me $55. The original site I wanted to subscribe to was www.rapid4me.com. From there I was redirected to the unrestricteddownloads.com site.
Just called and they cancelled my account right away. Thanks so much for providing that number ;)
Ok revision to my last comment... right after I spoke with them (10 minutes after signing up for a 7 day trial fr $1.99) they charged my account $49.83, and $48.82. My bank said they can do nothing (as usual), and to speak with the company. The bank said "I'm sorry but when you hit the agree button, you agreed to the terms. I read the terms. They said NOTHING about charging me these sums, and neither did the company, MP3-down.com, or their channel of money, U-bill.com. I called 5 times and got the same answer. They don't see a listing for these charges.. (this is when I get upset). They are going to steal my money, and then claim they don't even know what I'm talking about?!?! They told me to email the supervisor at supervisor@upbill.com with my bank statement. I have done this and I'm now waiting for an answer.
Here was the text in the my email:
Dear Sir or Mam,
Thank you for allowing me to speak with you about the below transactions. I have included them as part of the instructions received by your friendly customer support team. Please review these transactions and refund these amounts as soon as possible. If the refund is not sent by close of business today, I will receive additional fees from the bank, which I would then have to pass on to you for payment. Thank you for your keen attention to this error, and I hope you have a good week. I understand the billing system is experiencing some technical fallacies, and I can relate to that. Please let me know if you need further information so we can expedite this process. As long as I receive the refund in the time frame mentioned, I will not be required to file a fraud report with the FBI. Thank you.
This is fraud, plain and simple. They are misrepresenting their services on their webpage, taking the money, and then you get stuck with crap you didn't even want. Their services are all on the web for free anyway, and all their movies are shareware. However, you can file criminal charges against them with the FBI as another victim mentioned above, and this is what I am doing now. These guys have several different business names, domains and IP addresses to continue their business on innocent victimes. I called my bank and got a new Visa card, then I signed an affidavit swearing the charges were fraudulent. I only agreed to pay $1.99 for a 7 day trial, not a lifetime of crap I didn't need. Their "AWARD WINNING TECHNICAL TEAMS" don't even exist...there are no support techs, and they will block you from the website after you have left a few "Support tickets". If they have no phone numbers listed on their website, no email addresses or contact information other than going to the website, BEWARE! I agree that we all should turn them in to the FBI as a valid scam, running their fruadulent behavior on the internet and who knows where else?
I agree with the person who thinks we should file a fraud report with the FBI. I have.
I cancelled my visa card used in the transaction, then got a new one, and filed an affidavit swearing I had not agreed to the charges above the $1.99. However, these guys are criminals, as they have intentionally misrepresented themselves as a ligitimate business, with the intent to defraud. If all the victims take the same action against these guys, they will go down. Victims can be compensated in a court of law, but otherwise...they just go on doing what they do...stealing from people who believe them. I also had my computer tech remove all the software that had been downloaded through this transaction, and found out that these guys had sneaked in a Trojan file to gather all my information off my computer. So, they are not just guilty of cheating us on this particular website. They have to have reasons for wanting that information right? I'm in good shape now, but I'm not bothering with contacting them anymore, they are criminals, and they won't give any money back, no way. Just turn them in...and file charges against them. They are no better than any of the other criminals I've put away.
u cannot download jack[censored] from this site they r committing id fraud from the programs they install
paid the yearly fee 24.00 for unlimited downloads, now get get on access web site, what do u do next
have receipt paid mastercard but call them and mastercard cant help
Very unhappy! I searched for a game download for Mac and was directed to this site. Looked like a day trial for $1.99 and I was wiling to pay that for the game I wanted. I ended up with MP3 and iTunes and not able to get the game also the charge was over $34. When I tried to email them because NO phone # could be found anywhere on the site, the email address was not valid. Finally I was able to contact them through the email confirmation of my membership, I told them of my problem and told them I wanted to cancel, I couldn't get the game, and it wasn't what it said. They offered it to me for less money $20... I said no, it isn't what I want. So then it was a non refundable $4.95 charge. I said, I haven't downloaded anything, haven't even gone through the processes because I didn't want MP3 or iTunes and they said sorry, it was a non refundable charge. I was not happy...what a scam!
I agree what a scam! I wanted a movie and wanted the 7 day trial and also got added charges. Thanks to all of you who are more technically inclined and found the phone # and the IP address. I too will file with the FBI. They kept my money and no service was rendered. If any of us do that we would have to pay back or go to jail, so should they. Also, thanks for the info about the card, I will aks the bank to send me a new one too.
Hello guys,
Dont use this site or pay any thing to this site unrestrictedownloads.com or mp3-paymentgateway.com.
I was charged Rs-1300 Indian Rupees.
It is Absolutely FROUD...
Please also additional information for those who are interested.
I had the same story, was debited 58.31Euro !
I got the message from noreply@mediadome.ru for this debit.
http://www.mediadome.ru/ContactUs.aspx
Starokalujskoye shosse, 62/1
Moscow 117393
Russian Federation
e-mail: info@mediadome.ru
No any phone, no other links working... !
domain: MEDIADOME.RU
type: CORPORATE
nserver: ns1.nameself.com.
nserver: ns2.nameself.com.
state: REGISTERED, DELEGATED, UNVERIFIED
org: "Media Dome" LLC
phone: +[protected]
e-mail: caua.admins@gmail.com
registrar: REGTIME-REG-RIPN
created: 2006.02.07
paid-till: 2010.02.07
source: TCI
org: "Media Dome" LLC
phone: +[protected] - no reply, no call on this phone number
Реестратор: Regtime Ltd (REGTIME-REG-RIPN)
+[protected]
+[protected] - will try to contact the registrator !
This is a scam. I filed fraud complain with FBI
http://complaint.ic3.gov
Complaint Id: I1001142009202471
Please file you complains to help yourself and other who suffered this evil.
MP3-PAYMENT.COM, MP3DOWNLOADING.COM and marketbill.com are all operated under
Registrant:
Market Engines
48/4 Amery Street
Sliema
SLMSLM 1701 MT
Sliema, 1701
MT
Market Engines has a related address in Canada Montreal;
MarketEngines, Inc.
47000 de la Savane #210
Montreal, OC
H4p 1T7
Canada
Clare
details about this MarketEngines:
Registrant Name:Stephane Dadoun
Registrant Organization:Market Engines
Registrant Street1:Daniel
Registrant Street2:48/4 Amery Street
Registrant Street3:
Registrant City:Sliema
Registrant State/Province:SLM
Registrant Postal Code:SLM 1701
Registrant Country:MT
Registrant Phone:+356.[protected]
Registrant Phone Ext.:
Registrant FAX:
Registrant FAX Ext.:
Registrant Email:domains@upclick.com
Admin ID:ODN-774766
Admin Name:Stephane Dadoun
Admin Organization:Market Engines
Admin Street1:Daniel
Admin Street2:48/4 Amery Street
Admin Street3:
Admin City:Sliema
Admin State/Province:SLM
Admin Postal Code:SLM 1701
Admin Country:MT
Admin Phone:+356.[protected]
Admin Phone Ext.:
Admin FAX:
Admin FAX Ext.:
Admin Email:domains@upclick.com
Tech ID:ODN-774766
Tech Name:Stephane Dadoun
Tech Organization:Market Engines
Tech Street1:Daniel
Tech Street2:48/4 Amery Street
Tech Street3:
Tech City:Sliema
Tech State/Province:SLM
Tech Postal Code:SLM 1701
Tech Country:MT
Tech Phone:+356.[protected]
MP3-PAYMENT.COM -- > 64.99.64.37
IP Address Country (Short) Country (Full) Flag Region City ISP Map
64.99.64.37 CA CANADA ONTARIO TORONTO TUCOWS.COM CO
Registrant:
Market Engines
48/4 Amery Street
Sliema
SLMSLM 1701 MT
Sliema, 1701
MT
MP3DOWNLOADING.COM 62.213.100.3
Registrant:
Market Engines
Daniel
48/4 Amery Street
Sliema, SLM SLM 1701
MT
[protected]
Admin:
email : domains@upclick.com
name : Dadoun, Stephane
phone : [protected]
address : Daniel
48/4 Amery Street
Sliema, SLM SLM 1701
MT
http://unrestrictedownloads.com --> 63.243.188.103,
IP Address Country (Short) Country (Full) Flag Region City ISP Map
63.243.188.103 CA CANADA QUEBEC MONTREAL RACK ENGINES
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
United States
[protected] Fax -- [protected]
hosting:
IP address: 63.243.188.103
Host name: membersredirection.marketengines.com
Alias:
adultmoviesmembersarea.com
thesoftwaremembersarea.com
download.mcetools.com
download1.marketengines.com
download2.marketengines.com
thetvmembersarea.com
OrgName: Rack Engines
OrgID: RACKE
Address: 310-4700 de la savane
City: montreal
StateProv: QC
PostalCode: H4P-1T7
Country: CA
ax-no:[protected]
marketbill.com Customer Service Team
209.200.154.146
Registrant:
Market Engines
48/4 amery street Sliema
SLMSLM 1701
XXXXX, XXXXX ---
MT
[protected]
Domain Name: MARKETBILL.COM
hosting:
IP Address Country (Short) Country (Full) Flag Region City ISP Map
209.200.154.146 US UNITED STATES FLORIDA HOLLYWOOD PROLEXIC TECHNOLOGIES INC
Domain Name: PROLEXIC.COM
Registrar: GODADDY.COM, INC.
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS1.PROLEXIC.NET
Name Server: NS2.PROLEXIC.NET
trace root: unknown.prolexic.com
Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
[protected]
Since I am in Toronto, I am preparing to file a lawsuit against
MarketEngines, Inc.
47000 de la Savane #210
Montreal, OC
H4p 1T7
Canada
Clare
If you wish to support me on this matter, please email me at toronto.bill1@gmail.com
thanks, bill
Updates on this, after extensive ticket exchanges, the company did not provide their address, but i found out the correct one:
Market Engines
4700 rue De La Savane, Suite 310
Montreal, Quebec
H4P 1T7
Canada
It could be found at:
http://www.411.ca/business/Quebec/Montreal/Market-Engines/4710614.html
Canadian consumer protection law 2002 provide a tool to protect consumer
http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_02c30_e.htm
I am filing a complain with this company with Canadian Better Business Bureau,
http://www.bbb.org/canada/WWWRoot/AskForNewBBBReport.aspx?sq=52679681
I will appreciate anyone who could share your case to me at
toronto.bill1@gmail.com
I did same mistake, I wish I could read before I made final purchase for trial period. On web it appears $1.99 for 7 days but they charged me $12.85 for 7 days. I called my bank and they said nothing can be done unless payment is posted and we can dispute this later. I got customer care number of unrestricteddownloads.com which is [protected]. I called them up and blasted over them. They said they are going to refund me $10.80 as they took out $1.99 for one day, even though I did not download anything. I am not sure if my money will be deposited in my bank account but I cancelled credit card.
unrestricteddownloads.com is not what they say they are. They have stupidly designed software/website and for your surprise once you logged in you can not see 'logout' button. What a joke!
Thanks for reading and let us keep continue.
I filed complain to Quebec BBB, Canada at:
http://bbb-bec.com/main.cfm?p=230&l=en
For the company that behind call center [protected]) which listed their phone numbers at member support area.
Market Engines
4700 rue De La Savane, Suite 310
Montreal, Quebec
H4P 1T7
Canada
Apparently, BBB is asking me for their contact email or fax, I can not find these info anywhere on all related website that I searched. If you know about it. please post here or let me know. thanks. bill @ toronto