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I wanted to download a film, as advertised on Google. I went on their site, signed up for what I thought was a 7 day trial for $1.99.
I received an email saying I'd been charged over $55 for a bunch of things besides this.
I called their number (who knows where in the world), and was told I didn't "un-check" these things, and there was now nothing I could do.
It would take 5 to 10 Business days (that's 2 weeks, folks), to get a refund, except for that original $1.99 .
I called PayPal, they said the company could just stop the whole thing, since there had been no payment made yet.
I recalled the company, asked for a Supervisor, got a big story, got mad, and was hung up on.
I called again, got a nice person, who said the refund should come sooner, which it did.
Meanwhile, I have attempted on MANY occaisions to use my 7 day trial, which I paid for, and KNOW WHAT?
I CAN NEVER LOG ON, NEVER DOWNLOAD ANYTHING!
I JUST GET PAGES SAYING NOT AVAILABLE, PAGE DOWN TRY LATER, ...BLAH BLAH
You get the idea.
This is a complete SCAM!
Google should knock them off right now!
The complaint has been investigated and resolved to the customer’s satisfaction.
OK, Further info about this fraud business practice:
Marketbill.com or MARKETENGINES.COM or cashengines.com are located at:
4700 De La Savane, Ste 210
Montreal Quebec H4P 1T7
Canada
Phone: [protected]
Number: +[protected]
Fax: +[protected]
and
4700 De La Savane,
suite 310
Montreal, quebec H4P 1T7,
[protected]
http://marketengines.com/aboutus.html
The company is taking money from all his affiliated sales all over the world but try hard to return all refund requests. it stated in they Features, "We fight for your business – lower refunds" "Lower refunds translate into higher profits" very true. lol
(see http://www.cashengines.com/features.html)
Organization contact Person on file are:
Duckett, Jean-Francois
[protected]
Dadoun, Dave
[protected]
fax-no:[protected]
To file complain in Quebec, Montreal:
1. The Better Business Bureau of Quebec in both English and French
http://bbb-bec.com/main.cfm?p=230&l=en
2. Quebec's Office of Consumer Protection (CPB) in both English and French
http://www.opc.gouv.qc.ca/Webforms/PES/PlainteEnLigne/Informations_En.aspx
3. FBI Internet Crime Complaint Center (IC3)
http://www.ic3.gov/complaint/default.aspx
I got the full refund!
Here was my reply to the ticket that asking me what was the issue:
**************************************
I believe you are aware of these issues, but just in case you don't know, I summarize them here:
1. Fraud advertisement for service.
2. Does not provide actual option to change, terminate its membership.
3. Does not notify consumer for agreement extension
4. Does not notify consumer after extra charge on to credit card.
Overall, it is a violation with Canadian consumer protection act. I am looking for refund on this. Thank you.
**************************************
I spent a good time to read the consumer protection act. there is a Ontario amendment of consumer protection act, which described exactly how online agreement should be extended under consumer's awareness.
Sorry for drag these long postings here, hope this would help you to spend less time to sort this kinda things out.
Same as the other complaints. Charged 4 times more than they should have - the only thing they seem to supply are links to freeware etc - most of these don't even work on my computer.
Stay away from these guys!
i want my money back this site is fake... $89.60 nz back in my account fake site
i want my money back from this fake site my 89.60 nz
on 12010 ordered 360Pro prod: however, upon reviewing the same day, I cancelled my order & requested refund ...they keep promising me that the refund will arrive in 5 10 business days ...it is now June 13 & still no answer
NON HO ACCETTATO I TERMINI DEL CONTRATTO PERCHE' NON CORRISPONDENTI A QUANTO DA ME VOLUTO QUINDI SENZA ACCETTAZIONE NON POSSSONO PROCEDERE. hO USATO UNA CARTA DI CREDITO VUOTA SOLO PER DISPETTO.
Alert! Fraud! Beware...I just registered to unrestrictedownloads.com site yesterday August 28, 2010 but it seems
that you cannot download 10x faster compare to other sites. I used my visa card already but i cannot longer complaint anymore...hoping anybody can do something to stop this site for unscrupulous act and be punished in accordance to cyber law. anonymous
Just reversed the charges with my bank for 31$ and stopped my card, consultant said that charges can still be banked by the fraudulant website. I googled a game and was directed to a website that seems kosher, i dont mind paying but the game isnt available on the website. What the hell kind of world do we live in where banks make it easy for fraudsters to rob us. Babylon is getting me down !
Hi my name is Scott well seems like I’m posting on this message. You all ready know what happen what i just did less than 5 min ago was called up capital one up and they told me the same thing I could not stop the charge from going through. But they did flag the transaction and if this little [censor] from my home country of Canada try’s to charge anything else to my card it won't go through. So I am only out 23.88 which is my own stupidity but I do feel bad that this con artist is operating in my home country and I know this does little to ease what has happen to all you nice. People so on behalf of Canadians I am very sorry and let’s hope this little [censor] get got very soon and he gets what coming to him.
Corrections (nice people. So and gets cought) sorry it's very late.
yes this so true, but the thing that bothers me the most is where the hell is the site, you cant log onto rapidshare because thats the scam page then they tell u to go to unristricted downloads.Thats when you see its a scam im pissed because i cant log onto the site.SCREW u rapidshare hope the 37.76dollars feeds your family while youre incarserated..Thats what happens to [censor] companys that take your money, sell your imformation and move on, any son of [censor] that emails me will go to the junk pile and i will email and tell everyone about your f-up site...i believe in karma..wait for..wait for it
Hi,
My name is kunal. i was looking for a e-book on the internet and i saw that unrestrictedownloads.com is providing that book but when i bought the product and got the access of it i saw that book was not availaible on it and they were showing it that they have, now this is ridiculous and pathetic. Please i need to get my money back.guy please refund!
Their address is 4700 De La Savanne, Suit 210. Montreal, Quebec. Their phone number is [protected]. I know two extensions: 299 and 221
I was also scammed just today. i agreed on a transaction about only AUD$5 but i was charged for AUD$62. well i know it could be hard to get it back but im just wondering if they are gonna take more money from my credit card or this is it?! otherwise i will get a new card. those who were also defrauded please tell me if they charged you more money after the first transaction, please!
Hi, I did the same thing as u, it was freaking terrible.
which number did u call to get the refund back?can u tell me?Have u got the refund back now?
I want the refund back right now!The number they provided on the web do not even exist.
thx.