US Pack’s earns a 1.0-star rating from 2 reviews, showing that the majority of logistics service users are dissatisfied with their delivery and shipping solutions.
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This company, US Pack, is absolutely terrible
This company, US Pack, is absolutely terrible. They claim they will deliver, but they never show up, not once but twice! And to make matters worse, you have to wait on hold for hours just to speak to someone. It's been ages and I still haven't received my appliances. I can't stress this enough, be cautious and stay away from them!
US Pack Complaints 1
In January 2022, USPack delivered a washer and dryer to my newly built home
In January 2022, USPack delivered a washer and dryer to my newly built home. When the installers brought the washer and dryer in, they caused damage to the walls and left fingerprints that couldn't just wash off. They also damaged the drywall and smashed the back of the washer, which Samsung has already replaced. The drip pan provided was too small for the washer, but instead of informing me, they placed the washer on the pan, causing it to be destroyed. As a result, the washer was not level, so my wife and I had to cut out the drip pan around the washing machine. The company's offer of $150 to paint the walls and install a new pan was a joke.
Is US Pack Legit?
US Pack earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for US Pack. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Fleetgistics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fleetgistics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fleetgistics.com you are considering visiting, which is associated with US Pack, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
US Pack website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About US Pack
As a part of Fleetgistics, US Pack benefits from the extensive experience and resources of its parent company. This allows them to offer a comprehensive range of delivery services tailored to meet the unique needs of their clients. Whether it's same-day, next-day, or scheduled deliveries, US Pack has the capabilities to handle it all.
One of the key strengths of US Pack is its nationwide network of highly skilled and professional drivers. These drivers are meticulously selected and trained to ensure that each delivery is executed with precision and efficiency. With a focus on customer satisfaction, US Pack drivers go above and beyond to provide exceptional service, making them an invaluable asset to the company.
US Pack also prides itself on its advanced technology and innovative solutions. By leveraging cutting-edge software and tracking systems, they are able to provide real-time visibility into the delivery process. This not only enhances efficiency but also allows clients to have complete transparency and control over their shipments.
Furthermore, US Pack understands the importance of flexibility in today's fast-paced business environment. They offer customizable delivery options, allowing clients to choose the most suitable service for their specific requirements. Whether it's B2B or B2C deliveries, US Pack can accommodate various industries, including healthcare, retail, e-commerce, and more.
In addition to their commitment to exceptional service, US Pack places a strong emphasis on sustainability. They actively seek eco-friendly solutions to reduce their carbon footprint and promote environmental responsibility. By implementing efficient routing strategies and utilizing alternative fuel vehicles, US Pack strives to contribute to a greener future.
Overall, US Pack, as a part of Fleetgistics, is a trusted and reliable partner for businesses seeking last-mile delivery solutions. With their extensive network, skilled drivers, advanced technology, and commitment to sustainability, US Pack is well-equipped to meet the evolving needs of the logistics industry and exceed customer expectations.
Overview of US Pack complaint handling
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US Pack Contacts
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US Pack phone numbers+1 (407) 843-6505+1 (407) 843-6505Click up if you have successfully reached US Pack by calling +1 (407) 843-6505 phone number 0 0 users reported that they have successfully reached US Pack by calling +1 (407) 843-6505 phone number Click down if you have unsuccessfully reached US Pack by calling +1 (407) 843-6505 phone number 0 0 users reported that they have UNsuccessfully reached US Pack by calling +1 (407) 843-6505 phone number
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US Pack address2251 Lynx Ln Ste 7, Orlando, Florida, 32804-4729, United States
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US Pack social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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