U.S. Security Associates
Reviews and Complaints

I highly recommend avoiding anything to do with U.S. Security Associates at all costs to anyone. I am still working to get paid from over 2 months ago. I worked 70 hours per week, there was nothing but drama from the supervisors and staff. Very immature all together. All legal paperwork, employee files, etc was stored on a public drive and in a desk without a lock; easily available to anyone and everyone to do as they please with anyone's personal info. Worst place I've ever worked and zero respect or gratitude shown. The company has already been sued for millions in 2015. Stay far away from @USAOfficer

I have not been paid for the 9.5 hours I worked at Sam’s Club in La Marque Texas, back in April 2013. I have spoken with several people with this company and they still haven"t paid me. i have contacted supervisors and HR reps to get this resolved and to date still no action has taken. I feel I have been very patient, but enough is enough.
I plan to contact the local newspapers also warn other officer’s of your company not paying wages to employees.

This company is accusing me of Leaving my post with their client even thou they asked me in person before they fired me for this if I had ever left my post. Told them in person that I never left my post even when i had injury that felt like it could of been fatal that put my health at risk I still never left to get medical attention except when the next security officer guard came in and let me leave 5 to 10 min early to go to Emergency Room to get medical attention. Also accused me of not doing my job cause I had told them repeatedly that I was having health issues with back pain spasms and sever leg & knee pain that would hinder me from walking alot without the need for a cane and wasnt able to do every patrol because of it.

I worked for US Security associates. I worked in a southern NJ branch, where the manager was never there because he ran several offices. The Secretary delegated everything and they messed up my schedule quite often. The only thing nice I can say is the office is clean and they're not bigots! From day one it was one lie after another. My pay rate was changed thus botching my checks, I was told i'm making X but never got paid that across the board being at the same site most of my tenure. I needed a week off and was told sure then a couple weeks later I was let go. Do to my record of complaints which I never heard about till I was fired. No, write ups I was ever told about! The day I was fired, I learned I was a diabetic not finest my hour. Not they're fault but THAT really SUCKED. If I could sue I would...or at least write a book about all the dis-function, politics and lies I dealt with in my tenure there!

These people at US Security Associates only think of them selves. the are buying out tons of companies on the east coast and exploding there employees. No vacation time no medical, more then 10 weeks shorting out your hours (not getting paind in Full). the are a joke. They talk t you all sweet on the phone saying they going to help but weeks go by and they keep dancing people arround with hopes and dreams...Buch of clowns...

I had been employed with us security associates for alittle more then a year when while working for Factory 2-u clients, I was "laid off" for the simple fact that "client" was requesting male guard to pose more of a threat to the daily and hourly thieves. When I first started working with the company they never even completed a detailed background and hired me right away because they were in demand of employee placement. At the time I thought "cool" but now I know why. I was placed in a position where I was relieving an employee who failed to have respect for her fellow coworkers and basically got away with murder leaving post 30 minutes early and leaving the key to security vehicle in the vehical for me to find when I arrived on post. Her reasoning was that of she had to catch the bus, and if I couldn't come in early for her everyday then that was her only option. All the while the field supervisor and other upper management officials allowed this behavior to continue till it got so bad that the female threatened to physically violate me in a voicemail. Then and only then was this person "fired".
Shortly after that there was a "random background" performed. Supposedly on all employees, and the points came up on my driving record so I was pulled from that post after 8 months and sent to Delano Sears warehouse to set as a front desk receptionist. I would meet and greet all the employees and sign in all visitors. The job was cake, but the supervisor on the post didn't care for my obvious race. When the graveyard shifts were set up as random between the three shifts to make it fair ... I got stuck with all graveyard shifts then, after I was promised mornings ... I was sent to graveyards because no one else could do it. Mind you I was the only one driving up from Bakersfield. Then after 3 months I was in the midst of training two individuals... Which this made me think I was doing good, if the supervisor trusted me enough to train, but low and behold behind my back I was only training these individuals to take over my position. Therefore I was "phased out" of my own job! This was now the second time in the first year that I was being "laid off" from the same employer..
I was then found a setting post in back of a retailer watching stock that was left in an outside alley way. I was back on graveyard. This lasted for another 3-4 months. No complaints. When that job post ended or was better said "cut", I was sent to Factory 2-u in the ghetto. Now I am a white female 29 in age 170 pounds. I was unarmed and there to observe and report. I read the handbook and the rules of factory 2-u clients were conflicting. The client wanted me to follow suspects and chase them out of the store all the while clients lp management wanted me to check reciepts and staystanding up front of the store at all times. At this time there was a new field supervisor-- who cared less say or do ###! When the client only paid for one guard supervisor left one with me for about three weeks of payed train. When I didn't need any training. Plus this individual would write in hours he wasn't even working and get paid for over time he didn't even work. He was robbing the company blind but hats what the company deserved for not checking. Ha ha ha.
About 4 mos into this post, mind you client managmebt and guards are to work together and notify one another of suspicious acts within or around the areas. One Friday night a black male came Into the store and stuffed a bag with shoes, he left the shoes in the back for another male to pick up..Factory 2-u Managment was aware of this and did not fill me in. The black male grabbed the bag and walked out. When I asked the male "are you planing to pay for your purchase!?" he replied back "are you Trippin ###!" then he took off running. The client wanted me to chase after him. I just started laughing. And said that is against post order commands with us security. For insurance pourposes I am not to chase follow or invade another individules privacy due to being negligently sued. Long story short, for the fourth time I was being laid off... This time to apparently not upholding the needs of the client. Which this excuse later turned into being laid off due to clients request of removal and request for a male guard. Which is sexually Discriminating, and I soon after filed a complaint with fair employment and was rewarded for half of what I deserved out of court! DO NOT WORK FOR THIS COMPANY!

WELL I'VE BEEN WORKING FOR THIS COMPANY (U.S. SECURITY ASSOCIATES) FOR ALMOST A YEAR NOW, LIKING A YEAR. (SIGH) WERE CAN I START. LIKE THE WOMAN SAID EARLIER, SOON AS YOUR HIRED YOU WORK THE SAME DAY OR NIGHT. I HAD JUST DROVE FROM JACKSONVILLE AND WAS TIRED AND HAD TO TURN AROUND AND WORK. SOON AS I GOT THERE THEY JUST PUT ME TO WORK. I HAD TO LEARN HOW TO DO THINGS ON MY OWN AND OR ASK PEOPLE HOW TO DO THIS OR THAT. THESE PEOPLE ARE SO UNORGANIZE. I OFTEN GET MIXED SCHEDUALS WHEN I WAS AT THE DOLLAR GENERAL. NOW THAT IM AT WAL-MART ON 13TH, THE SCHEDUAL IS OKAY. HOWEVER, THEY DONT
PAY ME EVER FRIDAY...IF YOU GET ME. THEY PAY ME SOMETIMES FRIDAY, SATURDAY, MONDAY, YOU NAME IT. BUT IF I EVER GET EVICTIED...YESS SIR REEE A LAW SUIT WILL BE ESTABLISHED. THE PLACE ME AND MY WIFE STAYS NOW (SMH) THEY DONT PLAY. ALSO YOU GET THE " HE SAY SHE SAY" GAMES ALOT. GET COMPLAINTS AND NOT KNOWING WHAT THEIR TALKING ABOUT, BUT THEY COME TO YOU ABOUT IT. HOWEVER WALMART ARE JUST WICKED ANY WAY...LOL SO UMM ANYWAYS. IT'S CRAZY. LIKE TODAY IS WHAT...APRIL 15, 2011 AND TODAY IS PAYDAY. ME AND MY WIFE OWE PEOPLE AND NEED GAS AND HAVE THINGS TO DO...AND...THE CHECK? IT'S NOT HERE. SO I UNDERSTAND THE PAIN YOUR GOING THROUGH.I JUST DONT THINK I WILL BE HERE 3 YEARS. PRAY NOT. OH AND THE TRUCK..ALWAYS IN THE SHOP OFF AND ON.PEOPLE SHOW UP LATE TO RELEVE YOU, IT'S...(SIGH) TIRING, BORED, AND JUST ADDITUDE, ADDITUDE, ADDITUDES. SAY IF THE CAR BE DIRTY THEN YOU GOT TO PAY WITH YOUR OWN MONEY TO CLEAN THE CAR, ECT.

Husband use to be a Patrol Supervisor for over 3 years and has never had a raise - they added more responsibilities on him but never any money. Still making $10.00 hr. Also, when he had to go p/u company vehicle 1/2 hr away then drive to the first site. He was never compensated for that time. He also was never compensated for driving the company vehicle from site to site. Only on the arrival time. That is not legal. They also made him cover different sites at various pay rates even though he was up since 8 in the morning and working all day long. They even made him work the overnight shift because he couldn't find anyone to fill in. A person cannot get by on just 3 hours of sleep a night and function normally, especially when the work is driving all the time. My husband had to put up with verbal and emotional abuse from the branch manager all the time, especially when the branch manager couldn't get his way. The benefits actually sucks - they don't pay for anything. They wouldn't even cover an MRI. All we can say is stay away from this company If you file for unemployment or worker's comp "they will fight you all the way" as the regional manager has said.

I must preface this account with the following details: Unfortunately, due to the economy, I have been an employee for this company for over four years. I do not have any written reports against my name, and I have recently provided my two-week notice of resignation. Although I have been unfairly treated in the past by this employer, which includes upper management, I decided to extend courtesy by providing a two week notice of my resignation. However, this courtesy was failed to be extended back to myself, and I was told to not complete my remaining balance of working days. I was appalled by the audacity of these individuals to choose for me to not complete my final employment dates.
Feel free to research this company; they have numerous complaints against them, sexual harassment lawsuits, and poor employee reviews. I am shocked that more clients do not terminate their contracts with U.S. Security Associates, INC. and switch to a more quality service provider. U.S. Security Associates Inc. hires just about anyone, and I mean ANYONE. The company provides poor benefits, little to no promotional opportunities, no raises, no incentives or positive feedback for its employees to provide quality service.
Furthermore, management lacks professionalism. Numerous employees have been subjected to their valid complaints being ignored, to passive aggressive behavior, to unfair treatment, and to feel as if they need to settle for such injustices! While working for this company over the years, I have witnessed good employees being wrongfully terminated while other employees who happened to be favored received preferred treatment! It became blatantly apparent that in order to "succeed, " one needed to place his morals on the backburner, turn a blind eye to bad behavior, and placate poor management.
When is enough actually ENOUGH? Current and previous employees of this company need to UNITE and have a voice. Voice your dissatisfaction, proclaim NO MORE, and stand firm in your beliefs that every employee is ENTITLED to fair treatment, to have his valid concerns addressed and rectified, and to be respected. Individuals need to be held accountable for bad behavior, and management needs a complete re-structuring from ground up!

I HAVE BEEN WORKING FOR U.S. SECURITY FOR ABOUT 3 YEARS NOW AND I CAN HONESTLY SAY I HAVE NEVER SEEN A COMPANY RAN IN SUCH A POOR MANNER IN MY LIFE. I CANNOT BELIEVE WITH ALL THE WRONG THINGS GOING ON IN THIS COMPANY THAT THERE HAS NOT BEEN SOME KIND OF INVESTIGATION PUT IN PLACE. YEAH THERE A BIG COMPANY BUT WHATS RIGHT IS RIGHT AND WHATS WRONG IS WRONG. THEY HAVE SO MANY LAWSUITS AND SO MANY COMPLAINTS AGAINST THEM ITS CRAZY.
WHEN I STARTED WITH COMPANY THERE WAS NO TRAINING IT WAS JUST "YOUR HIRED I NEED YOU TO START TONIGHT!" WHEN I WAS AT MY FIRST SITE I SEEN SOME STUFF THAT I COULD NOT BELIEVE. THE POST ORDERS FOR 1. THE THINGS THE GUARDS WERE TOLD TO DO WERE RIDICULOUS AND I BELIEVE AGAINST THE LAW LIKE WE HAD TO DO PLUMBING, ELECTRICAL, DRYWALLING, PLUNGING TOILETS, CHANGING LIGHT BULBS, CLEAN UP SPIDER WEBS, MOP UP SPILLS AND PUDDLES OF WATER AFTER IT RAINED. ALSO WE WERE NOT ALLOWED IN THE BREAK ROOMS OR LOBBY AREAS WE HAD TO STAY OUT SIDE REGUARDLESS OF THE WEATHER. WE ALSO HAD TO HANG UP FLAGS ON UNSAFE AND UNLEVELED DRIVE WAYS. I HAVE SAW GUARDS FALL ALL THE TIME. THE LIST GOES ON AND ON. I HAVE TRIED TO TALK TO THE SUPERVISORS OF THESE THING BUT I WAS TOLD "IF I WANT TO KEEP MY JOB I SHOULD BE QUIET BECAUSE THERE'S ALWAYS SOMEONE TO REPLACE YOU!". SO I KEPT QUIET IN FEARS OF LOOSING MY JOB.
SO HERE I AM ABOUT 3 YEARS LATER STILL WITH THE COMPANY. AND I KNOW WHAT YOUR THINKING! WHY ARE YOU STILL THERE? WELL WITH THE ECONOMY THE WAY ITS BEEN I REALLY DON'T HAVE A CHOICE INTILL THINGS GET BETTER. BUT DURING THIS TIME I HAVE SEEN THIS COMPANY AND ALL ITS WRONG DOINGS GO FROM BAD TO WORST! I MEAN REALLY BAD. HERE ARE SOME THINGS THAT ARE GOING ON AS WE SPEAK. 1: WE ARE DOWN TO 2 SUPERVISORS TO DO SITE CHECKS FOR ALL OF SAN DIEGO COUNTY AND 1 SUPERVISOR THAT IS A GHOST BECAUSE THEY DON'T HAVE A POSITION FOR HIM SO HE STILL IS A SUPERVISOR AND GETTING PAID SUPERVISOR WAGES BUT IS ON THE DOWNLOW HOW IS THAT LEGAL? THEY ALSO HAVE TO WORK 12-14 HOUR DAYS BUT GET PAID ONLY FOR 8. NOW I KNOW THATS NOT LEGAL BUT THEY GET THREATENED ALL THE TIME IF THEY TRY TO LIST THIER HOURS. 2: OUR NEW OPERATIONS MANAGER (GERRETT BROWN) SHOULD HAVE BEEN FIRE AND ARRESTED ALONG TIME AGO. THIS GUY BEING A SUPERVISOR AT THE TIME WAS CAUGHT ON WAL-MARTS CAMERAS STEALING THE REG TAGS OFF OF A COMPANY VEHICLE AND PUTTING THEM ON HIS PERSONAL VEHICLE. THATS A FEDERAL OFFENSE. BUT INSTEAD HE GETS DEMOTED TO DISPATCH AND THEN A FEW MONTHS LATER PROMOTED TO OPERATIONS MANAGER. WTF! WELL I GUESS BEING BEST FRIENDS WITH OUR LEAD OPP MANAGER (DANNY SOLA) HAD SOMETHING TO DO WITH IT! 3: THE OFFICE IS LIKE FORT KNOX THIS BECAUSE THE OFFICE IS DOING SOME MANY CORRUPT THING THAT THEY DON'T WANT ANYBODY JUST WALKING UP IN THERE. IF THERE IS ANY ISSUES WHICH THERE IS ALOT OF YOU HAVE TO CALL AND MAKE AN APPOINTMENT. AND MOST OF THE TIME YOUR APPOINTMENTS ARE NOT EVEN LOGGED OR CANCELED. IF YOU GO OVER THERE HEADS AND CALL COORPERATE WITH YOUR ISSUES BECAUSE WE CAN'T EVER TALK TO THEM YOU WILL GET SOME KIND OF DISCIPLINARY ACTION AGAINST YOU OR TERMINATED. 4: THE MANAGERS AND SUPERVISORS THREATEN US ALL THE TIME WE ARE CALLED NAMES, OUR PERSONAL BUSINESS IS TOLD TO OTHER GUARDS, AND YES THERE IS ALOT OF SEXUAL HARASSMENT. 5: THERE ARE NEVER ANY KIND OF ANNUAL REVIEWS OF ANY SORT. AND THERE ARE CONTRACTS THAT I HAVE READ MYSELF ABOUT SOME SITES THAT REQUIRE REVIEWS TO DETERMIN A WAGE INCREASE OR NOT AND THEY DON'T EVEN HONOR THEM. LIKE I SAID BEFORE THE LIST OF ISSUES GO ON AND ON.
THE THINGS I HAVE LISTED IN MY COMPLAINT ARE VERY REAL. THERE ARE HUNDREDS OF ISSUES WITH THIS COMPANY. I KNOW SOME ARE YOU NORMAL EVERYDAY EMPLOYEE GRIPE BUT MOST ARE THINGS THAT ARE ILLEGAL IN THE STATE OF CALIFORNIA AND THEY SHOULD BE INVESTIGATED.
ALOT OF PEOPLE LOOK AT SECURITY GUARDS LIKE WE ARE NOTHING AND THINK OUR JOB IS A JOKE. BUT THEY ARE WRONG! WE ARE THE ONES KEEPING YOU SAFE WHILE YOUR AT WORK, AT HOME, AT THE MALL, AT THE GROCERY STORE, AT A BALL GAME, AT A HOTEL OR MOTEL, AT THE CASINO, IN A PARKING LOT, ETC! WE WORK HARD AS SECURITY GUARDS AND ITS SAD WHEN WE GET NO RESPECT FROM PEOPLE BUT ITS EVEN WORST WHEN WE GET MISTREATED BY OUR OWN EMPLOYER.
IF YOU ARE READING THIS AND YOU ARE LOOKING FOR A SECURITY JOB I DO NOT RECOMMEND APPLYING AT U.S. SECURITY ASSOCIATES. THEY ARE CORRUPT, UNORGINIZED, UNPROFESSIONAL, RUDE AND THEY WILL TAKE ADVANTAGE OF YOU.

THE SECURITY GUARD BY THE NAME OF GEORGE THAT WORKS IN SONY STYLE IN ROOSEVELT FIELD MALL. IN GARDEN CITY NEW YORK.

I WAS A BUYER FOR SONYSTYLE UNTIL I RAN INTO GEORGE. I REFUSE TO BUT ANOTHER SONY PRODUCT AS LONG AS HE WORKS THERE.

I WENT INTO SONYSTYLE IN ROOSEVELT FIELD MALL TO PURCHASE A $3000 LAPTOP WHEN ENTERING THE STORE THE SECURITY GUARD WAS SURFING THE WEB ON YOUTUBE.COM WHEN I TOLD HIM I WANTED TO LOOK AT THE LAPTOP. HE GAVE ME THIS "HUFF' AND THIS "ARE YOU KIDDING ME LOOK" AND WISPER "FINE" AND WALKED AWAY.

I DO NOT NEED TO BE TREATED LIKE THAT WHEN I AM A PAYING CUSTOMER! AND IF IM NOT MISTAKEN SECURITY GUARD SHOULD BE PROTECTING THE STORE NOT SURFING THE WEB AND PISS OFF CUSTOMER!

SONY STYLE YOU NEED TO GET RID OF THIS SECURITY GUARD I AM TELLING YOU NOW IN THIS DESPERATE TIMES YOU ARE LOOKING CUSTOMER EVERYDAY BECAUSE OF GEORGE!

Unless you're willing to spend money to make money for security officer positions don't waste your time. After arriving at a point of being hired and during the hiring interview I started hearing a whole lot of "oh, by the way". For instance, oh by the way you'll need to pay us 100 dollars for training for WA state certification. And oh by the way we'll need to take another 35 dollars out of your first two paychecks for another ambiguous charge. And oh by the way the full time position offered online is really a part time weekend position for right now and we'll see if we can find something more. In case you aren't familiar with benefits that means the benefits they advertised to pay at 90 days they won't have to pay because you accepted part time employment. Also the 13.50/hr position at North Bend is just the bait. All of their other positions are 11./hr and once you're hired you are obligated to work any of their sites. This company should be investigated for deceptive hiring practices because people looking for a jobs don't have time for "Oh, by the way".