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CB Jewelry and Watches Diamonds International 350 Broadway, Skagway, AK, 99840, US
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Diamonds International
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Diamonds International company logo

Diamonds International

350 Broadway, Skagway, AK, 99840, US
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L
3:42 pm EDT

Diamonds International - unethical behavior

I recently contacted Jairo at Diamonds international regarding an item I need to return because of a hardship that has come up. He was of no help to me an acted as though he was reading off a script. He kept offering me a store credit which I do not want and he said if I return the ring I still owe comenity bank? I was never told at the time of purchase any of these details. SO I called Comenity and of course whitney who I spoke to told me the same thing. I just need to return the ring and be free and clear of having to pay for it so that I can pay for my fathers care. I don't need the run around like I have read other people have gone through and continue to go through. I am just asking for a refund. Raj at DI in Skagway is who I purchased the ring from I have yet to contact him fearing I am just going to get the same runaround. How can we resolve this in a timely fashion?

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Letty Estevill
US
Aug 23, 2019 12:27 pm EDT

What happens when you return the ring and get a receipt? What would be the difference of what would be owed? How does it get Prorated? what are the
Processing fees?

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