Hendrick Automotive Group reviews and complaints 1
View all 19 complaintsHendrick Automotive Group - Transmission issues
Hey 👋, I just purchased my 2022 Jeep Renegade from Birmingham AL in April 2023 and the transmission is already gone bad... This is the second car I brought with them in a 7 years period. I had the same issue with my husband used 08 Dodge Dakota truck, the engine blowed in it not even 6 months later, I had to come up with 2,000 plus dollars to have is fixed because they didn't want to comp. us... The car is already at the dealership fo a diagnostic test... All I ask it that I can get a loaner vehicle of some kind so I can make it to work, until mines get fix... I call yesterday 8/16/23. And spoke with Kaitlyn in the Service Dept. and she said that they was no loaner car left... this is unacceptable, I would hate for them to lose my business forever😡😡
Desired outcome: Need a loaner car until mines get fix, because I have to work everyday and run errands😟
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Service department Poor sales manager Transmission issues Pandemic status is affecting them greatly, First off, let me make this VERY Clear, if i could give a ZERO star i would, giving this "business" a 1 star is doing them a favorGiving a Voice to Consumers
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