Menu
For Business Write a review File a complaint
CB Dental Services Aspen Dental 1001 Odum Road, Gardendale, AL, 35071, US
Aspen Dental company logo
Aspen Dental
reviews & complaints
Aspen Dental company logo

Aspen Dental

1001 Odum Road, Gardendale, AL, 35071, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
8:00 am - 12:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
C
6:09 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Aspen Dental - Accessibility to dental services

Ms. Cadetric V. Walker, DATE OF BIRTH : 04/07/1969, SOC.-SEC-NO. : [protected], ADDRESS : 1635 Circlewood Drive, B'ham, AL 35214, TELEPHONE NO. : [protected]. I was referred to Aspen Dental by Family/Friends (* All Are Disabled ) because of Free X-Rays and other Advanced Technology in Dental Treatments Etc. My first visit I received the normal/routine examination : Examination, X-Rays and a Evaluation by a Surgeon because of Broken/Decayed Teeth which the Surgeon stated it wasn't necessary, he could extract my teeth without doing Oral Surgery. I then was sent to the Billing Department in which the Office Manager, Amanda Martin and her Assistant Attempted to ILLEGALY FINANCE My Dental Services through carecredit.com which was Denied because of My Permanent Disability for 17 Years/Source Of Income Being Social Security Disability. They then Attempted to Extort Large Monthly Payments Out Of Me Which I Could In No Way Manage But I Left That Morning In Pain, Bleeding Gums And Severe Infection Which I Did Receive A Prescription For Some Antibiotic Cream. I Left and Called Family/Friends Who Referred Me And They All Stated My Insurance Did Cover Dental Treatment From Aspen Dental Because We All Have The Same Coverage. I Then Contacted My Insurance Company Who Where Angered By The REFUSAL Of TREATMENT And They Mailed Me A Complete Summary Of Everything Aspen Dental Billed Them For In Which United Healthcare Medicare Dual Complete Covered 100 % Including A Complete Set Of Dentures. I Contacted Aspen Dental Again On 07-31-2019 And Attempted To Schedule Another Appointment And Informed Them Of My Insurance Coverage But The Office Manager LIED Stating I Had To Pay The Cost Of Anesthesia For The Surgery The Day Of My Appointment Or Else I Couldn't Be Seen (*All Communication Was Recorded ) Which Was Submitted To The Better Business Bureau HIPPA Complaint Department, My Insurance Company, My Civil Rights Attorneys, Disability Advocates And Media Contacts Nationwide To CEASE/STOP These Hidden Acts Of Discrimination From Prevailing Any Longer !

Read full review of Aspen Dental
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.