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CB Clothing and Accessories Plato's Closet 1713 Montgomery Hwy Ste 109, Hoover, AL, 35244, US
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Plato's Closet
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Plato's Closet company logo

Plato's Closet

1713 Montgomery Hwy Ste 109, Hoover, AL, 35244, US
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2 complaints
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6:33 pm EDT

Plato's Closet - Customer service

I washed my clothes 4 times before bringing them bc the manager the boack lady I physically watch her not look at my items which I hwve on camera a few times just bc she a very lazy. I user to smoke not anymore and she didnt know I startef vaping. I sat in store 3 hours with brand new levis 5 pairs 4 button up polo ralph lauren shirts 2 polo style ralph lauren along with many dope t shirts. Also 2 pair of vineyard vines dress pants and vv dress shirt and 3 pairs of columbia shorts. She toy to my basket didnt unfold not one thing and she admits she didnt but she said could smrll smoke I caught her lying it was a new clothes bin and clothes were washed by my mom 4 times and other customers coule not smll anything but detergent. Soent hours gettint clotjes ready and 2 hour round trip to store. This is unacceptable over laziness. She works at hoover al location. I will send tapes in if tall want them

Desired outcome: Gift card for all my time that was around $100 wholesale of good clothes. [protected]@icloud.com. I have a video that wont load of random people smelling clothes. My mom will gladly come speak tom to corporate

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Melearl
Pelham, Alabama, US
Jul 29, 2022 8:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree they don’t wanna bother looking through the clothes . They are lazy and would rather stand around giggling and talking .

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9:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Plato's Closet - Service

I used to go into Plato's Closet often because I loved the service and I could get clothes at get prices, but ever since they got a new manager my shopping experience has been horrible. The manager dresses very inappropriate and she is always rude to me and has a smart mouth. The manager has also hired new workers and I hate going there now because of the them and how they treat me and how they dress. Before the girls at Plato's were always sweet, helpful, and dressed appropriate and cute. These new girls talk to me like im an idiot and talk down to me about my clothes. The new girls also dress in the skimpiest clothing and I never take my children there because of that. One time when I went in there recently, one of the workers was wearing a low riding skirt, a bandeau, and a completely see thru lace shirt which was missing the whole back. I miss the way Plato's used to be and I will not be returning any more.

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Dani09
US
Aug 11, 2012 8:45 pm EDT

The service I received was terrible. Upon walking in one of the girls began to complain about the influx of customers coming in with clothes they were attempting to sell. I also saw many customers ahead of me sell clothes with no problem at all. However, when I presented clothes, the young lady impatiently went through them and rudely stated they weren’t going to take them. I would not recommend anyone else to go into a store with such a rude and classless atmosphere.

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