American Family Care reviews and complaints 2
View all 101 complaintsAmerican Family Care - elena robertson crnp
My daughter was seen in Athens on 2/3/2020 presented with all symptoms of the flu, but because she didn't have a fever was told that she had a cold and was suggested to take cold medicine and could return to school on 2/4/2020. I as her mother wasnt with my daughter, but she never misses school and for her to ask to be checked out was all I needed to know it was much more than flu. Today I took her to our family doctor after trying to go back to clinic and being told they had no flu tests at the Athens AFC . Mu daughter tested positive for flu b in less than 5 minutes. I was charged for an office visit with NO treatment. I knew she didn't need antibiotics but wanted tamiflu. A mom knows and she was treated like we wasted your time. Now it is beyond the 48 hrs for tamiflu all because your staff either didnt listen didnt have test or whatever the reason. It is flu season & this is a complaint on your website and I will also find a way to do formal complaint beyond your site.
American Family Care - staff
Went to AFC and they said I had pneumonia. They gave me meds and I took them all and still I felt bad. So I went back and they told me that they tried to call me and my daughter and let me know I needed to go to the hospital because they had Mis diagnosed me. No one from afc called me or my daughters phone. They lied to cover themselves. Please don't go to AFC they lie and have no clue what they are doing.
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