Fry's Food reviews and complaints 2
View all 89 complaintsFry's Food - Excessive GAS charges on my card.
I got gas at FRYS in Flagstaff where I live today, $50.00 roughly. I go into the store for $60.00 worth of groceries and my card is declined. I have to go to my vehicle to get a different card, I am frustrated because I know that the reason must be that Frys has put a larger amount on my card than $50.00 AGAIN. I mention this to the clerk in the self-checkout where I am, and she seems to not know anything about overcharging customers for gas. I get home and see there are 2..yes TWO separate charges from Frys, 2 $150.00 pending charges. Thats is obviously 300.00 for 50.00 of gas. This is criminal, corrupt embarrassing and humiliating. It must be illegal. If not, it should become a crime. No, I am not the only complaint by far.
Claimed loss: $250.
Desired outcome: Stop tapping into my account and taking out money that is not for you.
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Fry's Food - meat department is dirty
Every other time I have visited the store, different days and times of the day, the meat department has layers of old meat cuttings on the equipment and the counters. There is food left out on the counters, without wrapping or lids, like chicken wings and potato salads for extended periods of time which are past the healthy temperature requirements. I understand that with the economy they have less people, but this has to start from the top down. It is not the fault of the employees working the deli counter, but the managers who are not setting up good habits and LEADING by example. It is truly disgusting to shop that department, let alone eat the food that they serve off the cutters. There needs to be a better routine in place to clean consistently throughout the day.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unless you were standing there timing the amount of time the food was left out, how do you know it wasn't just put there? You can safely leave food out for 30 minutes maximum, most places especially in warmer weather don't leave food out anywhere close to 30 minutes. When you are preparing salads, sandwiches, etc there is going to be food sitting out.
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