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CB Auto Parts and Repair Stores Valvoline Instant Oil Change [VIOC] 1061 W Rte 66, Flagstaff, AZ, 86001, US
Valvoline Instant Oil Change [VIOC] company logo
Valvoline Instant Oil Change [VIOC]
reviews & complaints
Valvoline Instant Oil Change [VIOC] company logo

Valvoline Instant Oil Change [VIOC]

1061 W Rte 66, Flagstaff, AZ, 86001, US
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1 complaint
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Website
www.vioc.com
www.valvoline.com
Phone number
+1 (928) 556-0400
Category
Auto Parts and Repair Stores
Working hours
Mon
7:30 am - 7:00 pm
Tue
7:30 am - 7:00 pm
Wed
7:30 am - 7:00 pm
Thu
7:30 am - 7:00 pm
Fri
7:30 am - 7:00 pm
Sat
7:30 am - 6:00 pm
Sun
8:00 am - 5:30 pm

Valvoline Instant Oil Change [VIOC] reviews and complaints 1

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4:21 pm EDT
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Valvoline Instant Oil Change [VIOC] - Overfilled oil

When I got my oil change done at Valvoline, they overfilled my oil by a quart. Additionally, the cap was not properly put back on, causing oil to leak all over my car causing my car to malfunction and all the dash lights turn on.

I am very upset at the customer service I received from the store manager, blaming me for not reading the fuel line properly when they showed me the fuel stick. How would I know the car was overfilled?

I simply requested that I be reimbursed for the oil change and repairs to my vehicle for $160.00.

There was clearly negligence on Valvoline for overfilling my car with oil and failing to properly put the cap back on.

Desired outcome: I would like to be refunded for the $134.69 I spent at Valvoline and the $160.00 on repairs.

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