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CB Beauty and Well-being Ulta Beauty 2779 S Market St, Gilbert, AZ, 85295, US
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Ulta Beauty
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Ulta Beauty

2779 S Market St, Gilbert, AZ, 85295, US
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1 complaint
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Website
www.ulta.com
Phone number
+1 (480) 726-3777
Category
Beauty and Well-being
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 5:00 pm

Ulta Beauty reviews and complaints 1

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K
3:20 pm EDT
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Ulta Beauty - Store - 2779 S Market St, Gilbert, AZ 85295

Member ID - [protected]

Kesha Manswell

Store - 2779 S Market St, Gilbert, AZ 85295

I went into Ulta in Gilbert store located at 2779 S Market St, Gilbert, AZ 85295.

There were 4 associates there & I specifically went to the brown woman asking for help due to me going to several stores around Arizona & everyone making me look orange. Well she dismisses me & proceeds to tell another associate what I just asked her for help for. I go with her & tell her exactly what I’m looking for & she dismisses me & goes to for foundation & translucent powder which I didn’t ask for. I tell her no thanks & go to the brown girl & tell her the reason I asked for her help is every person that has tried to help me always make me look orange. I have warm undertones ain’t nothing about me peachy about me. She then proceeds to help me. In the end she was very helpful & nice & got me exactly what I needed.

I shouldn’t have to get an attitude or be rude for someone to help me in one of your stores.

Please teach your associates customer service & how to match & service brown women because I shouldn’t have to go to over 10 locations just to get what I was looking for.

Thank you,

KM

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