WoodSprings Suites

I've been renting for 3 weeks now and on my 4th week (07/10/2020) I tried to go pay for another week and the black lady at the counter started shouting at me and my boyfriend telling us that we leave our room to often and that her manager said to not rent to us anymore. They tried kicking us out 07/10/2020 but are departure was good until 07/11/2020 we showed her our receipt and she said fine we can stay until tomorrow . We walked outside smoked a cigarette went back to our room and the lady had called the cops on us. We didn't fight or argue. We packed our stuff and proceeded to leave. Before leaving I asked the gentleman up at the front if we would get our deposit and a refund for being kicked out a whole day early he said I would have to come talk to the manager on Monday about the situation .

I have been here for almost a week and paid $485 dollars for a week. I went out to smoke before getting ready for work and my key wouldn't let me back in. So called for assistance and was told wait 30 mins someone would be down to help me. Well nobody showed so I called again and told 2 0 mins. Again nothing . Called back a third time and was laughed at and told 30 mins. Needless to say it's now going on two hours and no help. Late for work now. I paid $485 dollars to be treated with such disrespect it's rediculious . I would like to be compinsated for my time and for being treated so poorly. I followed your procedures and this is a slap in the face.