Sono Bello reviews and complaints 2
View all 234 complaintsSono Bello - doctor would not perform service
I went in for my procedure Monday, having been checked through pre-op by the Dr. who was going to perform my procedure. My Blood pressure was low as it always is, and was during the pre-op check in. Doctor arrived, looked at the BP, stated he could not perform procedure. I was disappointed. As I tried to discuss with him that I always had low BP, he became irritated. He said he needed it to be higher than a certain number...He told me we had discussed this on Friday during pre-op. WE DID NOT. He said, oh yes, I told you to drink lots of water...really? I was supposed to know that was an issue with BP. As we were discussing other approaches, he became angry, told me that we clearly could not work together, and walked out. The nurse was appalled and amazed at his total lack of professionalism, as was the friend I had with me. I just said, "I want my money back. I have never had a doctor be so unprofessional". Nurse agreed, and said she would have someone get back to me. It's been a day and a half and I have heard nothing. I have put in 2 calls. When they wanted my money, they were as supportive as can be. Doctor refuses to perform the service and I hear nothing. All he had to do was tell me he was uncomfortable with my BP and talk about ways in which to either get it up, or inform me that I needed to have the service at a place with an anethesist. Instead, he became angry and walked out. Sooo, I am left with absolutely no treatment, no response from Sonobello, and out the money. Clearly I should not have been cleared for the procedure. DO NOT USE THEM. On the positive side, the staff was amazing and supportive.
Sono Bello - bad liposuction
Sonobello Scottsdale
I cannot tell you enough unprofessional and scary things about this clinic! I had a lipo procedure there over 5 months ago and they totally butchered my body. When I came for my initial consult I was met and evaluated ONLY by some woman with no medical credentials whatsoever. I asked when I would meet a doctor and she informed me “on the morning of my surgery”. I realize I am stupid to go through it at that point but please hear me out. I then asked who the doctor performing my procedure is and she informed me ..BUT on the day of surgery it was someone totally different! It turns out this doctor wasn’t even from here but just flies around to their different clinics stamping out these procedures like an assembly line. I was horrified. After doing some research my investigator has learned this clinic Sonobello was the brainchild of a physician who wanted to create these stripmall clinics all over the USA with rotating docs! Scary!
Stay away from them…. They are dangerous!
Sincerely,
Should have been smarter
The complaint has been investigated and resolved to the customer's satisfaction.
I had lipo at sonobello in july of 2009 and I have an incredibly similar experience, this clinic is scary, the doc was a butcher, it is dangerous with all the anesthetic they pump into your body, not to mention the pain of doing so because they use a long tube like instrument and they simply shove it under your skin in order to pump you with the medication, it is painful scary and violating ! Please stay away from this clinic I almost died after the procedure, I cannot describe the pain or the butchered results or the burns all over my body! the worst experience of my life !
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