Rent-A-Center

I have seen some rip offs in my life but Rent A Center has got to be the worst ever! On a $450.00 sale, NOT RENT, over $300 paid. Late 2X but always paid. Went in to pay and they said "nope" coming to get the furniture! Even if I wanted to pay it off, nope! So that's how they make their money by ripping people off, then reselling it again! And wasn't repaired as they said they would! I've never seen a business this bad in my life and I'm 70 years old. This was my grandson. NEVER EVER do business with them. A shame!

I went on Wednesday 18, 2017 at 6:41pm I bought a plasma 42' inch for $961.74 with tax's $1, 024.25 with all cash I signed the recite but there was no written no refund because I looked at it and gave it to him he gave it back folded but when I got home and saw it I came back 2 get my $ because my mom said it was too much but they closed I went the next day to get my $ back the same assistant manager said no with attitude and the TV on the side was scratched but he said that he cant give me the $ with attitude plus it has no guaranty for it he just said rudely well just keep it I said no because what he did is fraud after my signature was already printed that's when he wrote it that has never happened to me very bad service if I talk to customer service and they wont do nothing about it I am suing the rent-a-centre

I will not ever go back to RAC for anything. When trying to get a hold of these so call workers they never return phone calls unless they want their money. They con people and I feel if the people would go to the BBB. or Consumer Affair maybe they will see what type of people they are as for me they gave me THREE different prices for the 90 days. They can not get their prices together can they. As a consumer I feel cheated on the way they handle customers. We need to stand together and NOT let these people get away from treating people like nothing. Call the BBB or the Consumer Affairs to let them know how RAC treats the consumer.

Today I went to make payment regular manager was not there the man there was not taking my payment unless I had full payment I have been paying catch up he said I need to turn in my tv I have been paying late at times but I also brought every item there I have a computer I payed out it still dosen't work correctly its been more in the shop than used I have it insured it comes back the same why can't it be replaced I have payed an arm and a leg. Santiago regular manager has worked with me but to day was the last straw I will lose money but Im tired of getting jerked around by the repair shop and now Im almost finishpaying my tv but I will lose it let it be it but I want justice done on the computer.I got the lcd tv one year ago I hope the manager tonite can get removed Regualar manager Santiagio is the best.

Your trinidad co manager is a rip off this is the second time with this manager there will be no third time he will not honor replace defect goods but he will put you off till the next payment and if you dont pay he will take your goods and you can kiss your money good buy also he will permit his staff to enter your house with children and if you are not home which is a federal lawn i will do eveything in my power to make customers aware of the practices in your trinidad store i have been in retail mangement for 23 years and this is the worst customer service i have seen.

I have been renting a TV and bedroom set from rent a center its almost paid off. Never had a proublem lost my job started being late on my payments still no problum. till i added a laptop and the TV and bedroom set is almost paid off. Now they start calling befor my payment is due come to my house before the store is even open and after it is closed. they call if they get an answer machine they call from another number rite away. if i dont answer the phone then their is a reason i will get your message.when they stop at the house they are rude to who answers the door or who answers the phone.

Don't buy stuff at Rent-A-Center. Don't you realize that you end up paying at least 3 times what the article is worth? Buy used from a private owner cash up. If you can't afford that, do without. I think anyone is a fool to buy stuff on time like this. Places like this thrive on the gullibility of the poor, the uneducated, dollar millionaires, people who find it necessary you live beyond their means. I realize some have a legitimate need, such as a refrigerator, but from what I have seen it's unnecessary items like TV's, stereos, etc. rent a centre is making millions on such irresponsible behaviour. Get a clue!

I have been a rent a center customer for years. ino longer needed the computer iwas renting due to high costs of rentals i purchased one elsewhere.

anyhow when calling the store they did not want to pick up so offered to drop off few days later when i came to town well i was snowed out. i recieved a threating phone call saying i had till 6pm to deliver goods or else. or else what i thought your policy was to pick up and deliver your goods. iw- will seek other companies from now on. This conversation took place with company lead named joe at store in consumer plaza rt 3 plattsburgh ny.

RAC on 147th silbel in the fair play shopping mall, my daughter and i both went in to get a bedroom set we ask if we could have seprate contract becaus we get paid at different time, they said no but they will work it out around both of our pay period, well on nov 15th, we agree to monthly payment so on that day i paied 112.oo and so did she, it was suppose to be next day deliever, we waited and after two days was told that it was at another store and no one was available to pick it up, so about a week it was delivery after i demaned my money back, we got the wrong thing and my set was damage, it took 4 more days for them t come and look at it, prior to me taking picure up there, i was told that it would be fix or replace, another week pass and they was calling me for a payment, i was stunned, so i made a week payment of 40.00 and again was promise results, 2 weeks and they call again for payments i refuse and they came and got the furniture, a week later they sent in the mail a 'I WANT U BACK LETTER' AND I CALL AND TOLD THEM TO KISS MY ***.

Im a very unhappy customer at this point and all they have to say is that i should choose a smaller tv.i just made my first payment on a 42 inch panasonic plasma tv.when we did the contracts and the paper work, the sales person failed to point out that there was tax and insurance that would make the price go from 27.99 to 37.00. im pretty pissed thats 10 bucks a week more that i have to pay every week for the next 2 years.the manager wsa completely rude and spoke to me like i was an idiot, when i asked why it was 10 dollars more than we planned on, im probably going to give the tv back and put one on layaway at k mart, the same tv for half the price, i was dumb to be sold on this deal, im never going there again.