Menu
For Business Write a review File a complaint
Rent-A-Center

Rent-A-Center review: Harassment

J
Author of the review
2:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had a washer and dryer, two beds and a refrigerator and a desk and computer with your company. After several months of billing issues even after speaking with store manager Gayle many times. I could not get the issue resolved with the billing. Pulled my account into overdraft so many times my bank closed my account and I had to go down to the bank and beg them to let me keep my account. Your automatic payment feature should be looked into.

I sent the stuff back but admit that I was extremely ill at the time and as soon as they took the refrigerator out, I closed the door and layer down on my sofa and that was the last I saw of the items. Since then, I have been called over 200 times, 3 or 4 different numbers tried to call me and then the guys came by every day for 2 months right up until Christmas 2023 and jumped my fence to look in my back windows when I wasn't home. And I am done with trying to communicate with them just now I got a call asking me to make a payment. I will gladly make payments to collections. I just want to be left alone.

Desired outcome: I would like to be left alone. Thank you for your time.

Confidential Information Hidden: This section contains confidential information visible to verified Rent-A-Center representatives only. If you are affiliated with Rent-A-Center, please claim your business to access these details.

0 comments
Add a comment

More Rent-A-Center reviews & complaints

Rent-A-Center - horrible! 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - fraud and scam 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - the insurance policy needs to be changed 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - awful experience 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Rent-A-Center Contacts

  2. Rent-A-Center phone numbers
    +1 (800) 422-8186
    +1 (800) 422-8186
    Click up if you have successfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number 0 0 users reported that they have successfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number Click down if you have unsuccessfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number 0 0 users reported that they have UNsuccessfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number
    Customer Service
    +1 (800) 665-5510
    +1 (800) 665-5510
    Click up if you have successfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number 0 0 users reported that they have successfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number Click down if you have unsuccessfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number 0 0 users reported that they have UNsuccessfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number
    Product Information Or Pricing
  3. Rent-A-Center emails
  4. Rent-A-Center address
    5501 Headquarters Drive, Plano, Texas, 75024, United States
  5. Rent-A-Center social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Rent-A-Center Category
Rent-A-Center is ranked 16 among 372 companies in the Furniture Stores category