The Pep Boys

A/ c running hot it was fully serviced on 06/21/2018 stor id 0626 service work order 2146254 tender date 06/21/2018 pos trans # 34735

1986 ford xlt econoline e350 v8 7.5l

Phone [protected]

I took in my passenger van to do an a/c check I was charged $ 1, 274.19 — for the repairs, I was told by the store manager mr. Christophehinson that all work was tested and all repairs complete and that no further work was needed, yet it's blowing hot air, I was told that I would be re-charged again to replace the unit and hose to the compressor, these items are under a manufacturer warranty, I should not be charged anything for any services I have an appoint at the ina store @ 9:00 am phone [protected] I was told to send this email to have any work performed waived of any cost as this was a company overlooked error and that the parts are still under warranty.

Thank you for for prompt reply to my formal complaint.

Julian martinez

Ps; the store will be expecting a response by 10:00 am per manager on 09/03/2018