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CB Fast Food Chains Chili's Grill & Bar 5809 Lone Tree Wy, Antioch, CA, 94531, US
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Chili's Grill & Bar
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Chili's Grill & Bar company logo

Chili's Grill & Bar

5809 Lone Tree Wy, Antioch, CA, 94531, US
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Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
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2:12 pm EDT
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Chili's Grill & Bar - Service I received

to Whom this may concern My Complaint, is about a visit I had I went to Chili's to celebrate my 47th Anniversary, to begin my husband and I ordered dinner He ordered the steak dinner which took over 30 minutes he never got his steak only the sides and he was so mad because he did not get to eat dinner which was so disappointing I never experienced anything like that, we could have went to any other Restaurants to have dinner but we choose Chili's and then they had the nerves to charge me for 2 steak dinner I had the chicken crispers even though they took it off he did not have dinner.

Desired outcome: I would like a Gift Certificate for the inconvenience

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G. Aufderhar
Sep 10, 2024 3:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Celebrating a 47th anniversary at Chili's, and they manage to forget the *main* part of the meal? That’s definitely not how you want the night to go. Charging for two steak dinners when one never even made it to the table? Bold move. Next time, maybe pick a spot where they actually remember the food!

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