Menu
For Business Write a review File a complaint
CB Fast Food Chains Panera Bread 1390 W Branch St, Arroyo Grande, CA, 93420, US
Panera Bread company logo
Panera Bread
reviews & complaints
Panera Bread company logo

Panera Bread

1390 W Branch St, Arroyo Grande, CA, 93420, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
Working hours
Mon
10:00 am - 6:00 pm
Tue
10:00 am - 6:00 pm
Wed
10:00 am - 6:00 pm
Thu
10:00 am - 6:00 pm
Fri
10:00 am - 6:00 pm
Sat
10:00 am - 3:00 pm
Sun
11:00 am - 3:00 pm
ComplaintsBoard
D
10:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Panera Bread - Use of bathrooms

Last Wednesday my wife and I arrived at the Panera Bread in Arroyo Grande, CA after being on the road for 3 hours. We both needed a bathroom and wanted to purchase some bagel. We got the bagel, but we were told that the bathrooms were closed because of Covid 19.
I asked for the manager and it just so happened that the District Manager was in the store. She came over and told me that the San Luis Obispo Health Department would close the restaurant location down if they were caught letting someone use the bathroom. I questioned this as even with Covid 19 my bladder still fills up. I really had an emergency so I just ignored her and walked past the group of chairs blocking the way to the bathroom and went.
As soon as we got back into the car I called the Health Department at San Luis Obispo county and was told that the bathrooms could be open and if an inspector was at the location there wouldn't even be a write-up. They simply suggest it be cleaned often, but it's a suggestion only. I called the location and asked for the District Manager who had misinformed me. I was told she had just left so I left my name and number and asked for a return call. Needless to say, I never heard from her. I was at the restaurant on Sunday and left my card again requesting a call back.
I hate to be lied to...as a matter of fact, I won't stand for it. This location should immediately open their bathrooms to the public who make purchases at the restaurant.

Read full review of Panera Bread
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.