McDonald's reviews and complaints 1
View all 2874 complaintsMcDonald's - horrible customer service
I asked the cashier Mayra (she has a long tattoo across the length of her left forearm to her elbow) what the price of the largest drink was and she responded by saying $1, I paused for a second when she rudely prompts me by asking if I want her to guess the type of soda I want too. Guess the type of soda I want! I was infuriated! Who does she think she is speaking to me like that! As if she had a grudge or some sort of vendetta against me! I responded with "I would like you to work on your customer service skills" to which all she said was "Ok well we have different varieties". Completely ignoring what I requested. I told her my choice of drink and at the window after paying my total I asked her if she could let me know how to put a customer complaint to which she only said "You can speak to my manager, she's at the other window" and then she just simply shut the window. Upon shutting the window I saw her walk over to her manager who was handing over the food at the second window and I could see her discussing something with her, most likely giving her a heads up about me. I told the manager about the situation and that Mayra needs to work on her customer service skills to which the manager herself all she really had to say to me was "Yeah, she shouldn't do that". I told her that I have intentions of submitting an online complaint to which she had nothing else to say. The least she could've done is have Mayra come up to the window (since she apparently also has the liberty to leave her post as a cashier whenever she desires while there was still a long line behind me), and have her apologize, after all she has time to warn the manager about me. All in all McDonald's store # 4439 does not care with a lousy leader for a manager and Mayra should not work serving the public!
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest McDonald's Reviews
Customer service by employee and managers Mc Donald in Christiansted Vi St croix No products Customer Service 800 244 6227 Treatment a ordering windowGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I feel bad for the author of this complaint. Whoever you are, you need to develop thicker skin...life is short and you're going to waste yours getting upset over trivial things.
I was thinking the same thing redhatterb71!