Carl's Jr. reviews and complaints 1
View all 533 complaintsCarl's Jr. - Service
There are two girls at the 8361 La Palma, Buena Park CA. Carls Jr. that should be fired immediately. I used to go to this Carls Jrs. nearly daily for 7 years. I always get the same thing (I'm a creature of habit), I recently went to this Carls Jr. I ordered my meal, the shorter Hispanic girl acted as if she did not understand my request, so I repeated it, she again acted as if she was confused but took my card and proceeded to charge me for the meal. I guess i had a strange look on my face, because the larger Hispanic girl with think eyelashes asked me if something was wrong. I said no everything is fine, i just want to make sure she understands my request (both girl spoke perfect English, I myself am Hispanic) the larger girl said yeah no she's got it, then as I'm in my car I see the two girls with my extra sauce container and the larger girl is trying to block me from seeing with the shorter girl is doing and they are both laughing. The problem is I COULD SEE what they were doing! The shorter girl SPIT in my sauce when she was next to the refrigerator and then gave it back to me! I didn't say anything, I left and threw the entire meal away for fear of what else they may have done to my meal. I am now afraid to go back to this Carls Jr. and have yet to find ANY decent Carls Jr. in the area. The women at the Carls on Beach Blvd and Artesia are over worked, there are only two old women working there that don't speak English so it's hard from them to take orders. I need to now search for a Carls that can add extra cheese to a chicken sandwich and give me sauce on the side.
Desired outcome: You need to terminate the two girls at the La Palma Carls immediately before you have a lawsuit on your hands and criminal charges are brought against the girls.
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