Knott's Berry Farm reviews and complaints 3
View all 42 complaintsKnott's Berry Farm - Safety issue
I was on the balloon race ride with my 8 month old last Saturday around 9, and it was the first time for both of us, so I didn’t know anything about the ride. And they didn’t mention anything about seatbelts, so I was confused. when they came around, they were so far away that I couldn’t ask for assistance. Not only that, they didn’t mention anything about seatbelts then either, so I figured they weren’t any on the ride. I immediately wanted to get off, but they started the ride. I had a panic attack the whole ride.
Desired outcome: Please review your safety guidelines with your staff.
This complaint has been resolved automatically due to user's inactivity.
Knott's Berry Farm - Hang time ride
I had a terrible experience today (March 31st) with the staff of Hang time Ride at 7:30. I was waiting in line with my two kids and my sister. They had to use the restroom so I exited the line to take them. When we returned they kicked us out of the line for “cutting.” I explained the situation and the staff of the ride was extremely rude. I don’t understand what I was supposed to do, let my kids pee themselves. I wish I could’ve remembered her name. Possibly the worst experiment I’ve had at any theme park. Especially considering there was tons of other parties saving spots and “cutting.” Overall a horrible staff at Hang time. I WILL NOT be returning to knotts. I even have proof we were waiting on line.
Desired outcome: Fire the rude girl handling the ride.
Knott's Berry Farm - A worker
The worker Darwin at wipeout was extremely rude to my friend and I, he called me gordita which means chubby girl in spanish and when I went to ask him what he just called me he said it was blondie which was a complete lie. He then started yelling at us and getting hostile when we are minors. It made us really upset and I do not like the disrespect we received from Darwin.
Desired outcome: fast pass or darwin suspended
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