Menu
For Business Write a review File a complaint
CB Retail Stores Hobby Lobby Stores 40 North 4th Avenue, Chula Vista, CA, 91910, US
Hobby Lobby Stores company logo
Hobby Lobby Stores
reviews & complaints
Hobby Lobby Stores company logo

Hobby Lobby Stores

40 North 4th Avenue, Chula Vista, CA, 91910, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
Closed
ComplaintsBoard
E
4:45 pm EDT

Hobby Lobby Stores - customer service

I went to hobby Lobby in search of some crochet hooks. A lady came up to me and asked if I needed help. I told her I was looking for a #3 crochet hook but I didn't find one. I thought about getting a 2.75 crochet hook but I decided to check Walmart to see if they had the hook I wanted. When I left, outside in the parking lot two employees stopped me and questioned me like a criminal about the crochet hooks. They asked me if I was going to pay for them. I didn't have any on me. I am disabled and in a scooter chair because I can't walk. They were very aggressive and hostile. I told them that they could check my basket if they wanted but they left. I didn't have bags or pockets on my clothing nor a purse, just wallet and cell phone. I felt very intimidated and upset. I felt like crying. I didn't do anything wrong. I have spent hundreds of dollars here and it was my favorite place to go . Now I don't feel comfortable. Today they lost a good customer

Read full review of Hobby Lobby Stores
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.