Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Internet Providers Mediacom 13221 State Hwy 20, Clearlake Oaks, CA, 95423, US
Mediacom company logo
Mediacom
reviews & complaints
Mediacom company logo

Mediacom

13221 State Hwy 20, Clearlake Oaks, CA, 95423, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
mediacomcable.com
Phone number
+1 (855) 633-4226
Category
Internet Providers
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Mediacom reviews and complaints 1

View all 124 complaints
ComplaintsBoard
W
1:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Mediacom has left an official reply on this complaint.

Mediacom - To change the primary telephone number, mediacom does not do it on the telephone or website, I have to drive 1 hour to the next local office.

To change the primary Telephone number, Mediacom does not do it on the Telephone or Website, I have to drive 1 hour to the next Local office.

Before I got to the customer service, two customer service provider hanged up on me. Horoble Customer service. I know it is not the person on the other lines fault, it is the Companies fault and the Company does not care.

Desired outcome: To change the Primary Telephone number online in your account or when you call in and talk to a representative.

Read full review of Mediacom
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
Mediacom representative's response
May 09, 2023 7:17 pm EDT
Mediacom customer support contacts
Phone numbers

+1 (844) 274-6753

+1 (800) 479-2082

Address

1 Mediacom Way, Mediacom Park, New York, New York, NY, 10918, US

Website

mediacomcable.com

File a complaint Write a review
View all Mediacom contacts
Hello Walter, thank you for bringing this to our attention. We apologize for any frustration this has caused. We strive to provide better services and customer experience than this, and we would love the opportunity to address this with you. Please feel free to reach out us at SocialMediaTeam@mediacomcc.com with any questions or concerns that you have and we will work to improve your overall service experience with us.
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.