Menu
For Business Write a review File a complaint
CB Fast Food Chains Del Taco 34289 Pacific Coast Hwy, Dana Point, CA, 92629, US
Del Taco company logo
Del Taco
reviews & complaints
Del Taco company logo

Del Taco

34289 Pacific Coast Hwy, Dana Point, CA, 92629, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - -10:00 pm
Tue
6:00 am - -10:00 pm
Wed
6:00 am - -10:00 pm
Thu
6:00 am - 12:00 am
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
B
3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Del Taco - Used profanity and refused service

I arrived to del taco at 215 in morning and was really looking forward to a shake. I am a regular customer but Jessica gave me different excuses as to why they didn't want to serve me a shake eventually she said because they cleaned it already and didn't want to get it dirty. In my opinion that is really bad customer service because there is nothing that says I can't order a shake after 1. After that a male co worker came outside and started using profanity telling me to "get the [censored] out of here" I am a regular customer and spend over 20 dollars about 3 times a week. If this issue doesn't get solved I will never go to any del taco again.

Desired outcome: I need an apology first if all and next I will only come back to del taco if I receive a 100 dollar gift card for my troubles and fake advertising and for the harassment I received from Jessica and her co workers

Read full review of Del Taco and 1 comment
Hide full review
1 comment
Add a comment
O
O
Olen Seay
Covington, Georgia, US
Jun 06, 2022 12:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Del taco in Conyers, Ga . Sunday-6/5/22 at 12:00 noon. The sign said dining room is open. I went to the door and it was locked. I pulled into the drive thru lane behind several cars. When I finally got to the speaker I asked the girl about the locked door. I thought they might have just forgot to unlock it. She said in a VERY Smart voice "if you don't like it then call the corporate office". I said I was only asking but you don't have to talk so smart. I also said if the dining room is not open, then you should take down your sign. She said " and you can kiss my [censored]". I will never go to another Del taco again! Olen Seay

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.