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CB Beauty and Well-being Ulta Beauty 43806 Pacific Commons Blvd, Fremont, CA, 94538, US
Ulta Beauty company logo
Ulta Beauty
reviews & complaints
Ulta Beauty company logo

Ulta Beauty

43806 Pacific Commons Blvd, Fremont, CA, 94538, US
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1 complaint
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Website
www.ulta.com
Phone number
+1 (510) 445-1830
Category
Beauty and Well-being
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
6:00 am - 10:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm

Ulta Beauty reviews and complaints 1

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12:00 am EST

Ulta Beauty - Service

I went to ulta today, no one greeted me and as I wandered down the aisles looking for products no one offered to assist. When I decided to find someone the gal acted like I was bothering her, isn't that her job to answer questions of customers? Product I wanted was not in stores yet but did not offer to help me find anything else. The gal working the register was just as bad. I have been going to ulta for years and spend it of money. I have an ulta credit card. After today's experience I think I will close my account and go with sephora instead. Their team is very helpful and more professional. Shame on you ulta, take some time and invest on training your employees to show some class.

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Trina Dille
Ontario, US
1 comments
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Dec 08, 2020 11:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This must be how they are trained because this is EXACTLY what happened to me at the store that I shop at in Ohio

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