Extra Space Storage reviews and complaints 1
View all 150 complaintsExtra Space Storage - rude service
My car was damaged by their swinging gate because the gate did not have a security device. My car has 3 long dents on it now. I asked to speak with the manager 5 times, I never got a call from the lazy guy. On top of it all, the front desk girl thinks she ownes the place and had the nerve to tell me "the gate was doing its job, it was closing AND YOU WERE IN THE GATES WAY! Besides cars get hit by the gate all the time, I don't understand why your making such a big deal!" Rude Service, Lazy staff, Dirty, and so not worth a penny.
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Those people are super nice. That gate is open for like a minute. This person should learn how to drive. What an idiot. I have had a space there now for months and never had a problem and the management only gets in my face If I leave junk out of my space because they work on it being cleaned all day and dont tolerate it when people are slobs. Took some getting used to because I am one. Now we are on the same page. Best storage place in Glendale.
Jason