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CB Retail Stores Hobby Lobby Stores 78-850 CA-111, La Quinta, CA, 92253, US
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Hobby Lobby Stores
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Hobby Lobby Stores company logo

Hobby Lobby Stores

78-850 CA-111, La Quinta, CA, 92253, US
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1 complaint
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Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
Closed
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7:24 pm EDT

Hobby Lobby Stores - Cashier customer service

First, I would like to make you aware; I shop Hobby Lobby because I absolutely love it. I get treated so well/courteous by all the employees at this location. I shop Hobby Lobby at least 8-10 times a month; dedicated shopper. I was at the La Quinta Hobby Lobby Store# 627 this afternoon 04/19/23 @ approx. 2:30pm. I had a cashier by the name of Patricia C. I watched her from where I was standing in line by the registers. She was standing behind her register not doing anything, She did not offer to assist me. I thought this was rude of her. She caught me staring at her for some time, she could tell by the look on my face I wasn't happy. She finally called me over and her demeanor said it all. She acted as if I was a bother to her. She was leaning at the register using only one hand to do things, I even thought there was something wrong with her other hand. She was moving very slowly as if she did not want to serve me; bothersome is the way she treated me. She did not greet me. I questioned a sale price & she responded with attitude. There was no reason for her to behave the way she did. All she had to say was "the price is more because you got quantity of 2 instead of the 1". She was very unhappy & unprofessional. She made me feel so uncomfortable; my feelings were hurt. I've never been treated so badly in any Hobby Lobby.

Desired outcome: Reprimand--company protocol

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